HP 14-am012ur (Z3C61EA) [38/99] Memory module

Memory module

Description Spare part number

4 GB memory module (PC3, 12800, 1600 MHz) 691740-001

2 GB memory module (PC3, 12800, 1600 MHz) 691739-001

NOTE: Before adding memory modules, make sure the computer has the most recent BIOS version, and

update the BIOS if needed.

Before removing a memory module, follow these steps:

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect the power from the computer by unplugging the power cord from the computer.

3. Disconnect all external devices from the computer.

4. Remove the battery (see

Battery on page 25).

5. Remove the service door (see

Service door on page 26).

Remove the memory module:

NOTE: Note the location of the memory module (1) you are removing. If you are replacing it, install the new

memory module in the same slot.

1. Spread the two retaining tabs (1) on each side of the memory module slot to release

the memory module. (The memory module tilts up.)

28 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts