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HP 14-am012ur (Z3C61EA) [85/99] Creating recovery media and backups select models only
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9 Backing up, restoring, and recovering
This chapter provides information about the following processes. The information in the chapter is standard
procedure for most models.
●
Creating recovery media and backups
●
Restoring and recovering your system
For additional information, refer to the HP Support Assistant.
▲
From the Start screen, type support, and then select the HP Support Assistant app.
- or -
From the Windows desktop, click the question mark icon in the notification area, at the far right of the
taskbar.
Creating recovery media and backups (select models only)
●
Use HP Recovery Manager after you successfully set up the computer, to create HP Recovery media.
This step creates a backup of the HP Recovery partition on the computer. The backup can be used to
reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
For information on creating recovery media, see
Creating HP Recovery media (select models only)
on page 75. For information on the recovery options that are available using the recovery media, see
Recovering using HP Recovery Manager (select models only) on page 77
●
Use Windows tools to create system restore points and create backups of personal information.
Creating HP Recovery media (select models only)
HP Recovery Manager is a software program that allows you to create recovery media after you successfully
set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes
corrupted. System recovery reinstalls the original operating system and the software programs installed at
the factory and then configures the settings for the programs. HP Recovery media can also be used to
customize the system or restore the factory image if you replace the hard drive.
●
Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
●
HP Recovery Manager examines the computer and determines the required storage capacity for the
blank USB flash drive or the number of blank DVD discs that will be required.
●
To create recovery discs, your computer must have an optical drive with DVD writer capability, and you
must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable
discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not
compatible with HP Recovery Manager software. Or, instead, you can use a high-quality blank USB flash
drive.
●
If your computer does not include an integrated optical drive with DVD writer capability, but you would
like to create DVD recovery media, you can use an external optical drive (purchased separately) to
create recovery discs, or you can obtain recovery discs for your computer from support. See the
Worldwide Telephone Numbers booklet included with the computer. You can also find contact
information from the HP website. Go to
http://www.hp.com/support, select your country or region, and
Creating recovery media and backups (select models only) 75
Содержание
- Important notice about customer self repair parts 3
- Safety warning notice 5
- Table of contents 7
- Product description 11
- Chapter 1 product description 12
- External component identification 13
- Right side 13
- Right side 3 13
- Chapter 2 external component identification 14
- Left side 14
- Display 15
- Display 5 15
- Chapter 2 external component identification 16
- Touchpad 16
- Lights 17
- Buttons and speakers 18
- Chapter 2 external component identification 18
- Bottom 20
- Chapter 2 external component identification 20
- Labels 21
- Computer major components 23
- Illustrated parts catalog 23
- Chapter 3 illustrated parts catalog 24
- Mass storage devices 25
- Mass storage devices 15 25
- Chapter 3 illustrated parts catalog 26
- Display assembly subcomponents 26
- Note the display assembly subcomponents are for the hp pavilion flat display models only touchsmart models are spared at the display assembly only 26
- Miscellaneous parts 27
- Miscellaneous parts 17 27
- Sequential part number listing 27
- Chapter 3 illustrated parts catalog 28
- Plastic parts 29
- Removal and replacement procedures preliminary requirements 29
- Service considerations 29
- Tools required 29
- Cables and connectors 30
- Drive handling 30
- A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry even if the spark is neither felt nor heard damage may have occurred 31
- An electronic device exposed to esd may not be affected at all and can work perfectly throughout a normal cycle or the device may function normally for a while then degrade in the internal layers reducing its life expectancy 31
- Avoid touching pins leads and circuitry handle electronic components as little as possible 31
- Before touching an electronic component discharge static electricity by using the guidelines described in this section 31
- Caution a product can be degraded by as little as 700 v 31
- Caution to prevent damage to the computer when you are removing or installing internal components observe these precautions 31
- Electronic components are sensitive to electrostatic discharge esd circuitry design and structure determine the degree of sensitivity networks built into many integrated circuits provide some protection but in many cases esd contains enough power to alter device parameters or melt silicon junctions 31
- Electrostatic discharge damage 31
- Grounding guidelines 31
- Grounding guidelines 21 31
- If you remove a component place it in an electrostatic safe container 31
- Keep components in their electrostatic safe containers until you are ready to install them 31
- The following table shows how humidity affects the electrostatic voltage levels generated by different activities 31
- Packaging and transporting guidelines 32
- Workstation guidelines 32
- Equipment guidelines 33
- Component replacement procedures 34
- Removal and replacement procedures for customer self repair parts 34
- Battery 35
- Service door 36
- Memory module 38
- Wlan module 40
- Optical drive 42
- Keyboard 44
- Component replacement procedures 47
- Removal and replacement procedures for authorized service provider parts 47
- Display panel 48
- Top cover 51
- Hard drive 54
- Power button board 57
- Touchpad button board 59
- Optical drive connector cable 60
- System board 62
- Rtc battery 66
- Heat sink assembly 70
- Power connector cable 72
- Speakers 73
- Display assembly subcomponents 76
- Determining the bios version 82
- Starting setup utility bios 82
- Updating the bios 82
- Using setup utility bios 82
- Downloading a bios update 83
- Downloading hp pc hardware diagnostics uefi to a usb device 84
- Using hp pc hardware diagnostics uefi 84
- Backing up restoring and recovering 85
- Creating hp recovery media select models only 85
- Creating recovery media and backups select models only 85
- Restore and recover select models only 86
- Using windows tools 86
- Recovering using hp recovery manager select models only 87
- Using the hp recovery partition select models only 87
- What you need to know 87
- Changing the computer boot order 88
- Using hp recovery media to recover 88
- Computer specifications 89
- Computer specifications 79 89
- Specifications 89
- Chapter 10 specifications 90
- Display specifications 90
- Hard drive specifications 91
- Hard drive specifications 81 91
- Chapter 10 specifications 92
- Dvd rw supermulti double layer combination drive specifications 92
- Power cord set requirements 93
- Requirements for all countries 93
- Chapter 11 power cord set requirements 94
- Requirements for specific countries and regions 94
- Requirements for specific countries and regions 85 95
- Recycling 96
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