![Zebra EC30 EC300K-1SA2AA6 [119/127] Maintenance and troubleshooting](/img/pdf.png)
Zebra EC30 EC300K-1SA2AA6 [119/127] Maintenance and troubleshooting
![Zebra EC30 EC300K-1SA2AA6 [119/127] Maintenance and troubleshooting](/views2/1834619/page119/bg77.png)
Maintenance and Troubleshooting
119
During data
communication over
Bluetooth, no data
transmitted, or
transmitted data was
incomplete.
Bluetooth radio is not
on.
Turn on the Bluetooth radio.
You moved out of range
of another Bluetooth
device.
Move within 10 meters (32.8 feet) of the other device.
No sound. Volume setting is low or
turned off.
Adjust the volume.
Device shuts off. Device is inactive. The display turns off after a period of inactivity. Set to 15
seconds for optimal battery life.
Battery is depleted. Replace the battery.
Tapping the window
buttons or icons
does not activate the
corresponding
feature.
The device is not
responding.
Reboot the device.
A message appears
stating that the
device memory is
full.
Too many files stored
on the device.
Delete unused memos and records. If necessary, save
these records on the host computer.
Too many applications
installed on the device.
Remove user-installed applications on the device to
recover memory. Select > Apps. Select the unused
application and tap UNINSTALL.
The device does not
decode with reading
bar code.
Scanning application is
not loaded.
Load a scanning application on the device or enable
DataWedge. See the system administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit
window and bar code is
incorrect.
Place the device within proper scanning range.
Device is not
programmed for the bar
code.
Program the device to accept the type of bar code being
scanned. Refer to the EMDK or DataWedge application.
Device is not
programmed to
generate a beep.
If the device does not beep on a good decode, set the
application to generate a beep on good decode.
Battery is low. If the scanner stops emitting an LED beam upon a trigger
press, check the battery level. When the battery is low, the
scanner shuts off before the device low battery condition
notification. Note: If the scanner is still not reading
symbols, contact the distributor or the Global Customer
Support Center.
Table 15 Troubleshooting the EC30 (Continued)
Problem Cause Solution
Содержание
- Copyright 2
- Revision history 2
- Terms of use 2
- Table of contents 3
- About this guide 9
- Configurations 9
- Documentation set 9
- Introduction 9
- Software versions 9
- About this guide 10
- Chapter descriptions 10
- Notational conventions 10
- Related documents 10
- About this guide 11
- Service information 11
- Getting started 12
- Introduction 12
- Unpacking 12
- Features 13
- Getting started 13
- Getting started 14
- Charging temperature 15
- Charging the device 15
- Getting started 15
- Charging indicators 16
- Getting started 16
- Google account setup 16
- Zebra visibility services 16
- Accessing device settings 17
- Battery management 17
- Getting started 17
- Monitoring battery usage 17
- Battery optimization 18
- Getting started 18
- Low battery notification 18
- Display settings 19
- Getting started 19
- Setting the date and time 19
- Setting the screen brightness 19
- Getting started 20
- Setting home screen rotation 20
- Setting screen rotation 20
- Setting screen timeout 20
- Getting started 21
- Setting display size 21
- Setting font size 21
- General sound setting 22
- Getting started 22
- Setting notification led 22
- Getting started 23
- Getting started 24
- Wake up sources 24
- Home screen 25
- Introduction 25
- Using the device 25
- Status bar 26
- Status icons 26
- Using the device 26
- Notification icons 27
- Using the device 27
- Managing notifications 28
- Setting app notifications 28
- Using the device 28
- Controlling lock screen notifications 29
- Quick access panel 29
- Using the device 29
- Viewing notification settings for all apps 29
- Editing icons on quick settings 30
- Using the device 30
- Adding a widget to the home screen 31
- Adding an app shortcut to the home screen 31
- App shortcuts and widgets 31
- Using the device 31
- Creating a folder 32
- Folders 32
- Moving items on the home screen 32
- Naming folders 32
- Removing an app shortcut or widget from the home screen 32
- Using the device 32
- Home screen wallpaper 33
- Removing a folder 33
- Using the device 33
- Using the touchscreen 33
- Do not disturb feature 34
- Enabling keyboards 34
- Keyboard configuration 34
- Keyboards 34
- Limit sounds 34
- Switching between keyboards 34
- Total silence 34
- Using the device 34
- Alarms only 35
- Priority notifications only 35
- Using the device 35
- Automatically block sounds 36
- Silence sounds during certain times 36
- Silence sounds during events and meetings 36
- Using the device 36
- Override do not disturb for specific apps 37
- Turn sounds back on 37
- Using the device 37
- Using the device 38
- Using the device 39
- Accessing apps 40
- Using the device 40
- Switching between recent apps 41
- Using the device 41
- Un locking the screen 42
- Using the device 42
- Performing a soft reset 43
- Resetting the device 43
- Using the device 43
- Performing a hard reset 44
- Suspend mode 44
- Transferring files 44
- Transferring files with a host computer via usb 44
- Using the device 44
- Disconnect from the host computer 45
- Transferring photos 45
- Using the device 45
- Applications 46
- Battery manager 46
- Introduction 46
- Applications 47
- Applications 48
- Adding a contact 49
- Applications 49
- Contacts 49
- Deleting contacts 49
- Editing contacts 49
- Applications 50
- Cradle demo 50
- Applications 51
- Datawedge demonstration 51
- Applications 52
- Device central 52
- Scan and pair tab 52
- Scanner selection 52
- Applications 53
- Manually pairing 53
- Peripherals tab 53
- Scan and pair 53
- Scan to pair 53
- Applications 54
- My device tab 54
- Paging an rs6000 ring scanner 54
- Unpairing a peripheral 54
- Applications 55
- Applications 56
- Diagnostic tool 56
- Applications 57
- Applications 58
- Battery test information 58
- Gps test information 58
- Settings 58
- Applications 59
- Bluetooth test information 59
- System test information 59
- Wlan test information 59
- Wwan test information 59
- Applications 60
- Display size 60
- Applications 61
- Applications 62
- Photos 62
- Applications 63
- Sharing an album 63
- Working with albums 63
- Applications 64
- Deleting an album 64
- Viewing and browsing photos 64
- Working with photos 64
- Applications 65
- Cropping a photo 65
- Applications 66
- Setting a photo as a contact icon 66
- Sharing a photo 66
- Applications 67
- Deleting a photo 67
- Deleting a video 67
- Sharing a video 67
- Watching a video 67
- Working with videos 67
- Applications 68
- Ptt audible indicators 68
- Ptt express voice client 68
- Ptt notification icons 68
- Applications 69
- Enabling ptt communication 69
- Ptt communication 69
- Selecting a talk group 69
- Applications 70
- Creating a group call 70
- Disabling ptt communication 70
- Responding with a private response 70
- Applications 71
- Rxlogger 71
- Applications 72
- Rxlogger utility 72
- Applications 73
- Sound recorder 73
- Data capture 74
- Imaging 74
- Introduction 74
- Operational modes 74
- Data capture 75
- Rs507 rs507x hands free imager 75
- Rs6000 bluetooth ring scanner 75
- Scanning considerations 75
- Data capture 76
- Scanning with internal imager 76
- Data capture 77
- Picklist mode 77
- Data capture 78
- Scanning with rs6000 bluetooth ring scanner 78
- Data capture 79
- Scanning with rs507 rs507x hands free imager 79
- Data capture 80
- Data capture 81
- Pairing the rs507 rs507x rs6000 hands free imager 81
- Pairing using bluetooth human interface device 81
- Pairing using simple serial interface ssi 81
- Data capture 82
- Pairing a bluetooth scanner 82
- Pairing using simple serial interface 82
- Data capture 83
- Pairing using bluetooth human interface device 83
- Data capture 84
- Datawedge 84
- Disabling datawedge 84
- Enabling datawedge 84
- Connecting to a wi fi network 85
- Introduction 85
- Wireless 85
- Wireless local area networks 85
- Removing a wi fi network 86
- Wireless 86
- Adaptive frequency hopping 87
- Bluetooth 87
- Security 87
- Wireless 87
- Bluetooth profiles 88
- Wireless 88
- Bluetooth power states 89
- Bluetooth radio power 89
- Disabling bluetooth 89
- Enabling bluetooth 89
- Wireless 89
- Changing the bluetooth name 90
- Connecting to a bluetooth device 90
- Discovering bluetooth device s 90
- Selecting profiles on the bluetooth device 90
- Wireless 90
- Unpairing a bluetooth device 91
- Wireless 91
- Accessories 92
- Introduction 92
- Accessories 93
- Accessories 94
- Pwr wua5v12w0au 94
- Pwr wua5v12w0br 94
- Pwr wua5v12w0cn 94
- Pwr wua5v12w0eu 94
- Pwr wua5v12w0gb 94
- Pwr wua5v12w0in 94
- Pwr wua5v12w0kr 94
- Pwr wua5v12w0us 94
- Accessories 95
- Charging the device 95
- Slot charge only cradle 95
- Accessories 96
- Battery charging 96
- Charging temperature 96
- Accessories 97
- Charging the device 97
- Slot charge only cradle 97
- Accessories 98
- Battery charging 98
- Accessories 99
- Charging the device 99
- Slot locking charge only cradle 99
- Accessories 100
- Battery charging 100
- Charging temperature 100
- Manual release using a release key 100
- Accessories 101
- Basic lanyard 101
- Device removal 101
- Accessories 102
- Figure 69 retractable lanyard 102
- Retractable lanyard 102
- The retractable lanyard holds the ec30 around the neck and provides a retractable cord for easy access magnetic fasteners hold the ec30 securely when not in use 102
- Accessories 103
- Accessories 104
- Device removal 104
- Accessories 105
- Soft holster 105
- Accessories 106
- Rigid holster 106
- Accessories 107
- Device removal 107
- Accessories 108
- Belt clip 108
- Accessories 109
- Device removal 109
- Accessories 110
- Garment clip 110
- Accessories 111
- Arm mount 111
- Arm mount installation 111
- Device removal 111
- Accessories 112
- Device installation 112
- Accessories 113
- Device removal 113
- Strap installation 113
- Accessories 114
- Battery safety guidelines 115
- Introduction 115
- Maintaining the device 115
- Maintenance and troubleshooting 115
- Approved cleanser active ingredients 116
- Cleaning instructions 116
- Harmful ingredients 116
- Maintenance and troubleshooting 116
- Cleaning frequency 117
- Cleaning materials required 117
- Cleaning the device 117
- Device cleaning instructions 117
- Display 117
- Housing 117
- Maintenance and troubleshooting 117
- Special cleaning notes 117
- Exit window 118
- Maintenance and troubleshooting 118
- Troubleshooting 118
- Maintenance and troubleshooting 119
- Maintenance and troubleshooting 120
- Introduction 121
- Technical specifications 121
- Technical specifications 122
- Technical specifications 123
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