Falmec SINTESI 90 P.E.U. BLACK CUZW90.00P8#ZZZN460F [34/140] Error codes

WHAT TO DO IN CASE OF PROBLEMS

The cooker or cooking areas do not turn on:

· The cooker is not connected to the electric network.

· The protection fuse is released.

· Check if the block is not active.

· Keys are covered with water or grease.

· An object is placed on the keys.

The symbol is displayed

· There is no saucepan on the cooking area.

· The container used is not compatible with cooktops.

· The diameter of the saucepan bottom is too small compared to the

cooking area.

The symbol [E] is displayed:

· Disconnect and connect the cooker.

· Contact the after-sales centre.

One of the area or the entire cooker turns o:

· The safety overheating system is active;

· The cooker or one cooking area remains on for too long;

· one or more keys are covered;

· one of the saucepans is empty and the bottom overheated.

The fan keeps on working after the cooker shutdown:

· This is not a malfunction: the fan keeps on protecting the electronic

power unit of the device.

· The fan stops automatically.

10 ERROR CODES

For supporting a service technician in case of error, the UI displays

error codes. In combination with the provided document "error co-

des Basic 2" which includes datailed information a complete error

matrix description is available. E.G.O's standard error codes are listed

following, customized UI can be dierent. In the standard general UI

eroors (Er xx) and cooking zone errors (E/x) dier. In case of cooking

zone errors the display of the incorrect cooking zone blinks alterna-

tive "E" and a hexcode "X".

Error

code

Description possible

causes

Remedy

The cooking zone

can be congu-

red if a static "C"

is shown

No error, the

user is in the

service menu.

A suitably pan must

be placed on the

relevant cooking

zone

The cooking will

be congured

if a ashing "C"

is shown. After

a successful

conguration the

relevant display

shows "-". If "-"

is not displayed

check the pos-

sible causes of

the E/5

User is in the

service menu,

no error

Wait for the symbol

"-" or abort the con-

guration activities by

pressing the select

key and the "C" will

not ash anymore.

A ashing "E" on

each cooking

zone indicates

that all congs

will be deleted

User is in service

menu, no error

Manual congura-

tion

Temperature limi-

ts are exceeded

Pt or glass

temperature is

too high

NTC -> electro-

nic temperature

too high

System must cool

down

Unsuitable pot,

e.g. loss of the

magnetic cha-

racteristics becau-

se of temperature

in the bottom

On the module

a pot creates

an improper

operatioing

point which can

destroy devices,

e.g IGBTs.

1. The error is auto-

matically cancelled

after 8 s and the

cooking zone can be

used again. In case

of further upcoming

errors the pot has to

be replaced.

2. The module has

to be changed if the

error comes without

a pot on the cooking

zone.

Uncongured

induction module

(all induction mo-

dule answer to UI,

but any element

is related to the

eected cooking

zone.)

induction

module is not

congured

Delete the hob

conguration and

activate the manual

conguration. Start

the UI service menu

to congure the

induction module if

the listed points are

not successful repla-

ce the module.

No communica-

tion between UI

and induction

module

No power sup-

ply of induction

module.

Bad cabling or

defect

Check power and

LIN connections. If

connection is OK,

replace the module

Main power

disturbance

1. Failure in

main power

frequency

detection

2. Overvoltage

Check main power

voltage and frequen-

cy, if ok replace the

module

Non assignable

failure

Replace module or

User interface

Fan failure Fan or control

electronic is

defect

Replace the module

Defect ive tempe-

rature probe on

inductor

Sensor signal

out of valid

range; sensor

or electronic is

defect

Replace the module

Hardware defect

of induction

module

Defect har-

dware device

detected by the

self-check of the

module

Replace the module

Conguration

failure

2 cooking zones

are delicated to

the same ele-

ment of the UI

Delete the actual

conguration

manual congura-

tion with service

Fixed sensor va-

lue (test function

for T probe on

inductor)

Not enough

temperature

change (10 K)

within 5 min

after switch on

the hob

System must cool

down

functiona-

lity and no

displaying

Overvoltage on

the switch mode

power supply (no

functionality)

400 V con-

nection

Disconnect and

correct the power

line connection

Note:

Not each failure can be delected automatically by the system, e.g. in case of

defect of the User interface power supply.

Falmec SINTESI 90 P.E.U. BLACK CUZW90.00P8#ZZZN460F [34/140] Error codes

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