RME HDSP 9632 [29/87] Hotline troubleshooting
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User's Guide HDSP System HDSP 9632 © RME
29
17. Hotline – Troubleshooting
17.1 General
The newest information can always be found on our website www.rme-audio.com, section FAQ,
Latest Additions.
The input signal cannot be monitored in real-time
• ASIO Direct Monitoring has not been enabled, and/or monitoring has been disabled globally
(for example in TotalMix).
The 8 ADAT channels don’t seem to work
• The optical output has been switched to SPDIF. The ADAT playback devices are still usable
by routing and mixing them in TotalMix to other outputs.
Playback works, but record doesn’t
• Check that there is a valid signal at the input. If so, the current sample frequency is dis-
played in the Settings dialog.
• Check whether the HDSP system has been selected as recording device in the audio appli-
cation.
• Check whether the sample frequency set in the audio application (‘Recording properties’ or
similar) matches the input signal.
• Check that cables/devices have not been connected in a closed loop. If so, set the systems’s
clock mode to Master.
Crackle during record or playback
• Increase the number and size of buffers in the ‘Settings’ dialog or in the application.
• Try different cables (coaxial or optical) to rule out any defects here.
• Check that cables/devices have not been connected in a closed loop. If so, set the system’s
clock mode to ‘Master’.
• Increase the buffer size of the hard disk cache.
• Activate Busmaster mode for the hard disks.
• In case of a recently done BIOS update of the motherboard: Propably 'Load BIOS Defaults'
was loaded instead of 'Load Setup Defaults'. This sets the 'PCI Latency Timer' to 0 (default:
32).
Low Latency ASIO operation under Windows 2000/XP on single CPU systems:
• To use ASIO at lowest latencies under Windows 2000/XP even when only having one CPU,
the system performance has to be optimized for background tasks. Go to >Control Panel/
System/ Advanced/ Performance Options<. Change the default 'Applications' to 'Background
tasks'. The lowest usable latency will drop from 23 ms to around 3 ms.
Содержание
- Dsp system hdsp 9632 1
- Hammerfal 1
- User s guide 1
- Driver installation and operation windows 2
- General 2
- Connections and totalmix 3
- Driver installation and operation mac os x 3
- Technical reference 4
- General 5
- Hdsp 9632 5
- User s guide 5
- Brief description and characteristics 6
- Introduction 6
- Package contents 6
- System requirements 6
- External connectors 7
- Hardware connectors 7
- Hardware installation 7
- Internal connectors 8
- Accessories 9
- Warranty 9
- Appendix 10
- Ce fcc compliance 11
- Iso 9001 11
- Note on disposal 11
- Driver installation and operation windows 13
- Hdsp 9632 13
- User s guide 13
- Deinstalling the drivers 14
- Driver and firmware 14
- Driver installation 14
- Driver update 14
- Configuring the hdsp 9632 15
- Firmware update 15
- Settings dialog 15
- Settings dialog dds 18
- Clock modes synchronisation 19
- Operation and usage 21
- Playback 21
- Dvd playback ac 3 dts under mme 22
- Notes on wdm 23
- Multi client operation 24
- Digital recording 25
- Analog recording 26
- General 26
- Known problems 26
- Operation under asio 2 26
- Operation under gsif gigasampler interface 27
- Windows 2000 xp 27
- Digicheck 28
- Using more than one hammerfall dsp 28
- General 29
- Hotline troubleshooting 29
- Installation 30
- Channel routing asio at 96 khz 31
- Diagrams 31
- Channel routing wdm at 96 khz 32
- Driver installation and operation mac os x 33
- Hdsp 9632 33
- User s guide 33
- Driver and flash update 34
- Driver installation 34
- Driver update 34
- Flash update 34
- Configuring the hdsp 9632 35
- Settings dialog 35
- Settings dialog dds 37
- Clock modes synchronisation 38
- Mac os x faq 40
- Midi doesn t work 40
- Round about driver installation 40
- Pci card and pci slot compatibility 41
- Repairing disk permissions 41
- Supported sample rates 41
- Various information 41
- Hotline troubleshooting 42
- Diagram channel routing at 96 khz 43
- Connections and totalmix 45
- Hdsp 9632 45
- User s guide 45
- Analog connections 46
- Line inputs 46
- Headphones 47
- Line outputs 47
- Digital connections 48
- Word clock 50
- Word clock input and output optional word clock module 50
- Technical description and usage 51
- Cabling and termination 52
- Operation 52
- Overview 53
- Totalmix routing and monitoring 53
- The user interface 55
- Elements of a channel 56
- Tour de totalmix 56
- Mute und solo 58
- Submix view 58
- Presets 59
- The quick access panel 59
- Preferences 61
- The monitor panel 61
- Editing the names 62
- Hotkeys 63
- Menu options 64
- Level meter 65
- Elements of the matrix view 66
- Operation 66
- Overview 66
- Totalmix the matrix 66
- Advantages of the matrix 67
- Asio direct monitoring windows only 67
- Totalmix super features 67
- Copy routings to other channels 68
- Delete routings 68
- Selection and group based operation 68
- Recording a subgroup loopback 69
- Using external effects devices 70
- Mapping 71
- Overview 71
- Totalmix midi remote control 71
- Operation 72
- Simple midi control 73
- Loopback detection 74
- Hdsp 9632 75
- Technical reference 75
- User s guide 75
- Tech info 76
- Analog 77
- Technical specifications 77
- Digital inputs 78
- Digital outputs 78
- Digital 79
- Lock and synccheck 80
- Technical background 80
- Latency and monitoring 81
- Ds double speed 82
- Aes ebu spdif 83
- Qs quad speed 83
- Noise level in ds qs mode 84
- Steadyclock 84
- Block diagram hdsp 9632 85
- Diagrams 85
- Connector pinouts 86
- Overview channels expansion boards 87
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