HP DeskJet Ink Advantage Ultra 4828 (25R76A) [101/128] Control panel ink error status

Light behavior Cause and Solution

The letter E and the number 5 are blinking. At the same time, all

lights on the control panel are blinking.

The scanner is not working.

Turn o the printer, and then turn it on again.

If the problem persists, contact HP. The printer still prints even if

the scanner is not working.

The letter E and the number 6 are blinking. The printer is in an error state.

1. Turn o the printer.

2. Unplug the power cord.

3. Wait a minute, and then plug the power cord back in.

4. Turn on the printer.

If the problem persists, contact HP.

Control panel ink error status

Light behavior Cause and Solution

One of the Ink Level icons without segment and the Error icon are

blinking, and the Ink Alert light is on.

One of the following might have occurred.

● The corresponding cartridge is missing.

If one of the cartridges is missing, the printer enters single

cartridge mode. To exit the single cartridge mode, insert the

corresponding cartridge. For more information about the

single cartridge mode, see Use single cartridge mode

on page 57.

● The corresponding cartridge is installed improperly, or still

has plastic tape on it.

Remove the corresponding cartridge, make sure there is no

plastic tape on it, and then reinsert the cartridge securely.

For more information, see Replace cartridges on page 55.

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