HP DeskJet Ink Advantage Ultra 4828 (25R76A) [102/128] Chapter 9 solve a problem enww
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HP DeskJet Ink Advantage Ultra 4828 (25R76A) [102/128] Chapter 9 solve a problem enww

HP DeskJet Ink Advantage Ultra 4828 Printer (25R76A) [102/128] Chapter 9 solve a problem enww
Light behavior Cause and Solution
Both Ink Level icons without segment, the Error icon, and the Ink
Alert light are blinking.
One of the following might have occurred.
● Both cartridges are missing.
● Both cartridges are installed improperly, or still have plastic
tape on them.
● Both cartridges are incompatible or damaged.
Try the following solutions to solve the problem.
● If there is no cartridge installed in the printer, install the
cartridges.
● If both cartridges are installed in the printer, remove the
cartridges, make sure there is no plastic tape on them, and
then reinsert the cartridges securely.
● Make sure that you are using the correct HP cartridges for
your printer.
● If the error persists, replace the cartridges. For information
about how to replace cartridges, see Replace cartridges
on page 55.
One of the Ink Level icons without segment, the Error icon, and
the Resume light are blinking, and the Ink Alert light is on.
One of the following might have occurred.
● The counterfeit or previously used cartridge is installed.
● The corresponding cartridge is very low on ink.
Try the following solutions to solve the problem.
● If the corresponding cartridge is newly installed, it might be
counterfeit or previously used. Refer to the message in the
HP printer software for more information.
● If the corresponding cartridge is not newly installed, it is
very low on ink. Press the Resume button ( ) to
continue printing, and replace the cartridge when the print
quality is no longer acceptable. For information about how
to replace cartridges, see
Replace cartridges on page 55.
Both Ink Level icons without segment, the Error icon, and the
Resume light are blinking, and the Ink Alert light is on.
One of the following might have occurred.
● The counterfeit or previously used cartridges are installed.
● Both of the cartridges are very low on ink.
Try the following solutions to solve the problem.
● If the cartridges are newly installed, they might be
counterfeit or previously used. Refer to the message in the
HP printer software for more information.
● If the cartridges are not newly installed, they are very low on
ink. Press the Resume button ( ) to continue printing,
and replace the cartridges when the print quality is no
longer acceptable. For information about how to replace
cartridges, see
Replace cartridges on page 55.
96 Chapter 9 Solve a problem ENWW

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