HP DeskJet Ink Advantage Ultra 4828 (25R76A) [99/128] Control panel error codes and status

NOTE: When Auto-O is enabled, the printer will automatically turn o after two hours of inactivity to help

reduce energy use. For more information, see Auto-O on page 39.

Resolve printer failure

● Turn the printer o, then on. If that does not resolve the problem, contact HP.

Control panel error codes and status

NOTE: The HP Smart app provides detailed information for printer warnings and errors. Open the app and

check the printer status, and then follow the onscreen instructions to x the issue. Then check the following

for additional assistance if needed.

●

If the Number of copies icon on the printer display changes to a number, blinking together with the letter E at

the left side, it indicates the printer is in an error state. The letter E and the number work as error codes.

Light behavior Cause and Solution

The letter E and the number 0 are blinking. At the same time, one

or both of the Ink Level icons are blinking and the Ink Alert light

is blinking.

There is a problem with the indicated cartridges. Check for an

error message in the HP Smart app or in the printer software and

resolve it by following the on-screen instructions.

The letter E and the number 1 are blinking. At the same time, the

Resume light is blinking.

The printer receives a printing job, starts feeding paper, and

detects that the paper width for the printing job is bigger than the

width of the loaded paper.

Press either the Resume button ( ) or the Cancel button

that matches the paper size setting for the printing job.

TIP: You can change the default paper size automatically

detected by the printer. For more information, see Change the

default paper size detected by printer on page 17.

ENWW Get help in this guide 93