Kramer SCP-20 [37/38] Warranty

SIERRA VIDEO

Warranty

A. General

Buyer assumes all responsibility for ascertaining the suitability of Sierra Video (hereinafter "SVS")

products for Buyer's intended use. No product sold by SVS is designed or manufactured for use

in any manner or under any conditions other than those described in SVS's instruction manuals

and other printed material for each particular product. If any product is used or applied in a

manner or under conditions not specifically authorized by such written materials or if any product

is used by unqualified or improperly trained personnel, Buyer agrees that SVS shall have no

liability of any kind arising from such use, and Buyer agrees to indemnify and hold SVS harmless

from any claims of third parties arising from such use, and Buyer shall provide SVS with counsel

of SVS's choice to defend against such claims.

B. Limited Warranty

1. This limited warranty applies only to the original purchaser and is non-transferable. This limited

warranty begins on the date of purchase and will be in effect for seven (7) years for new

equipment and for three (3) years for "Factory Refurbished" equipment. Power Supplies and fans

are warranted for three (3) years from the date of purchase for new equipment and two (2) years

for “Factory Refurbished” units, from the date of purchase.

Buyer must obtain a Return Material Authorization ("RMA") number from SVS prior to returning a

product for repair. If, in SVS' sole discretion, the product is found to be defective during the term

of this warranty, SVS will at its option: (a) provide free replacement parts, and/or (b) repair the

unit at an SVS facility. During the warranty period, SVS will make every reasonable effort to

support critical emergencies by supplying no-cost loan equipment while the defective unit is being

repaired. SVS will provide replacement parts and/or factory service at no charge. Buyer bears

the cost of shipping products returned to SVS under this warranty. SVS will bear the cost of

shipping repaired products or replacement parts to the Buyer.

This limited warranty shall not apply to any of SVS's goods which have been altered or which

have been subjected to misuse, mishandling, improper storage or negligence. The

aforementioned provisions do not extend the original warranty period of any goods which have

been replaced by SVS. This limited warranty shall not apply to any goods not of SVS's

manufacture, Buyer to be entitled only to the warranty set forth in the original manufacturer's

limited warranty.

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