Moxa TRC-190-DC [21/21] General troubleshooting

TRC-190 Troubleshooting

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General Troubleshooting

Condition Try this

1. The LED indicator on power

supply module is not illuminated.

• Check if the power cord is correctly connected to the power

source.

• Check if the power source is supplying power.

• Check if the fuse in the fuse holder is not damaged.

• Check if the power switch on the panel is set to “l”

• If none of the above, please contact y

our local distributor/reseller

or our technical support staff. Or, write to info@moxa.com.

2. The power LED indicator on the

slide-in module is not illuminated.

• Check if the LED indicator on the power supply module is

illuminated. If no, follow the steps for Condition 1.

• Check if the power supply module is really connected to the panel.

• Check if the slide-in module is correctly attached to the chassis.

• If none of the above, please contact our local distributor/reseller

or our technical support staff. Or, write to info@moxa.com

3. The power LED indicator on the

front panel is illuminated, but the

data transmission is not working.

• Check if the cables are correctly attached to the slide-in module.

• Check the pin-assignment of the serial cable

• Check if the OP

Mode switch on the front panel is correctly set for

your operation.

• Check if the fiber patch cord is not damaged.

• Check if the length of the fiber cable is under our claimed distance.

• If none of above, please contact our local distributor/reseller or

our technical support staff. Or, write to info@moxa.com