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CC2000 4.0
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Aten CC2000 4.0 [146/371] Unsupported devices

CC2000 User Manual

132

Unsupported Devices

Unsupported devices are ATEN/Altusen devices whose firmware level is not

compatible with the current version of CC2000.

When unsupported devices appear in the system, the submenu will appear in

the sidebar menu as shown below:

The interactive display panel will list the unsupported devices. An example is

as shown:

To make these devices available for management under the CC2000, their

firmware must be upgraded to the latest version. To do this, do the following:

1. Add the device’s firmware upgrade file to the CC2000. See Firmware

Repository on page 138 on how to do this.

2. Once the device’s firmware upgrade file is stored on the CC2000, its

checkbox on this page becomes active. Check the checkbox.

Содержание

Cc2000 p.1
User notice p.2
User information p.2
Telephone support p.2
Online registration p.2
Product information p.3
Package contents p.3
Important note about software version p.3
Server installation and utilities p.4
Introduction p.4
Contents p.4
Chapter 2 p.4
Chapter 1 p.4
Device management p.5
Dashboard and basic operation p.5
Chapter 5 p.5
Chapter 4 p.5
Chapter 3 p.5
Browser operation p.5
User accounts p.7
Chapter 6 p.7
System p.8
Chapter 7 p.8
Chapter 8 p.9
The cc2000 utility p.10
Technical information p.10
External authentication services p.11
Authentication key utility p.11
Sso html sample codes p.12
About this manual p.13
This manual uses the following conventions p.14
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or connected devices p.14
Http www aten com global en p.14
Conventions p.14
Aten regularly updates its product documentation for new features and fixes for an up to date cc2000 documentation visit p.14
Appendix e sso html sample codes provides sample codes for the single sign on function p.14
Appendix d external authentication services discusses the use of authentication via external third party services it also provides examples of configuring openldap for cc2000 authentication and configuring radius for cc2000 authentication in a linux environment p.14
Overview p.15
Introduction p.15
Chapter 1 p.15
Features p.17
Systems that the cc2000 server will be installed on should meet the following requirements p.19
Server requirements p.19
Requirements p.19
Operating system requirements p.19
Hardware requirements p.19
Operating systems p.20
Hardware requirements p.20
Client requirements p.20
Supported browsers for users logging into the cc2000 include the following p.21
Note 1 devices must be configured to communicate on the same port that as the cc2000 s device port see device port page 15 p.21
For a list of supported devices refer to the aten website p.21
Device requirements p.21
Browsers p.21
All aten altusen ip products must be at a firmware level that contains the cc management function and the cc management function must be enabled download and install the latest version of the relevant firmware from our website if necessary for details on upgrading the firmware see update restore on page 134 p.21
Licenses p.22
Licensing policy p.22
Secondaries p.23
This page intentionally left blank p.24
Windows version installation p.25
Server installation and utilities p.25
Overview p.25
Chapter 2 p.25
Before you begin p.25
Starting the installation p.26
In the configuration dialog box fill in the fields according to the information provided in the table below p.29
Post installation check p.32
Linux version installation p.33
Before you begin p.33
Installing p.34
Post installation check p.35
Post installation setup p.36
Uninstalling the cc2000 p.37
Uninstalling from a windows system p.37
Uninstalling from a linux system p.37
Updating the cc2000 p.38
Preliminary steps p.38
Cc2000 secondary servers p.39
Cc2000 redundant secondary servers p.39
Database migration utility p.40
Before you begin p.40
Migrating the database p.41
Notes about the migration p.43
This page intentionally left blank p.44
Logging in p.45
Chapter 3 p.45
Browser operation p.45
Dual authentication p.47
Motp authentication p.47
Logging in using motp or dual authentication p.47
The screen components are described in the table below p.48
The interface p.48
The general interface of cc2000 and its components sections and items are shown below p.48
Screen components p.48
My favorites p.50
Add favorites p.50
Remove favorites p.51
Recent p.52
Message box p.53
System dashboard p.57
Overview p.57
Dashboard and basic operation p.57
Chapter 4 p.57
Device status p.58
Events p.59
License p.60
Monitoring dashboard p.61
Warning events p.62
Viewing analysis chart p.63
Re arranging cards p.63
Basic operations p.64
Overview p.67
Device management p.67
Chapter 5 p.67
Using vpn p.69
Preliminary procedures p.69
Introduction p.70
Device table column headings p.70
By devices general operations p.70
An explanation of the column headings is provided in the table below p.70
The device types and an explanation of their purposes are described in the following table p.71
Device types that can be added and configured are found under the add drop down menu at the top of the main panel p.71
Refer to editing devices on page 99 for details on how to edit a device p.73
Refer to adding device on page 63 for details on how to add a device p.73
If you wish to edit a device check the device and click edit for the drop down menu p.73
Navigating the device list p.75
The view switches to the selected folder p.76
Click the return icon p.76
Click the device tree drop down menu and select a level folder p.76
Adding device p.77
Adding folder p.78
Fill in the fields according to the information provided in the table below p.81
When you have finished click add to complete the procedure p.82
If you have difficulty adding arm based pe series pdu refer to adding arm based pe series pdu on page 284 for more details p.82
For cat5 kvm switches only the ports that have a kvm adapter cable attached and are online can be recognized and added to the device list this is because each adapter cable has its own independent identity and if it is not online there is no way for it to be recognized once a port has been added it will appear in the list even if it is off line p.82
Adding aten pdu p.83
This item refers to adding aten pdu s into the cc2000 management system p.83
Fill in the fields according to the information provided in the table below p.83
When you have finished click next the properties page appears p.84
When you have finished with this page click add p.85
Note after adding a device its ports are locked see locking unlocking p.85
Fill in the fields according to the information provided in the table below p.85
Devices page 112 p.85
Fill in the fields according to the information provided in the table below p.87
When you have finished with this page click next the connectivity page appears p.88
Fill in the fields according to the information in the table below p.88
When you have finished with this page click save the system will display a list for you to select which devices are to be added to the aten eco dc check and select the device s port s you wish to be associated with the aten eco dc p.89
To add an apc pdu do the following p.90
This item refers to adding apc pdu into the cc2000 management system p.90
Fill in the fields according to the information provided in the table below p.90
Adding an apc pdu p.90
Fill in the fields according to the information provided in the table below p.91
When you have finished with this page click next the properties page appears p.91
When you have finished with this page click next the connectivity page appears check to enable web ssh telnet sessions p.92
When you have finished click add to complete the procedure p.92
This item refers to adding virtual host into the cc2000 management system p.93
Fill in the fields according to the information provided in the table below p.93
Adding a virtual host p.93
When you have finished with this page click next the properties page appears p.94
Fill in the fields according to the information provided in the table below p.94
When you have finished with this page click next the connectivity page appears p.95
Fill in the fields according to the information in the table below p.95
This item refers to adding blade chassis into the cc2000 management system p.97
Fill in the fields according to the information provided in the table below p.97
Adding a blade chassis p.97
When you have finished with this page click next the properties page appears p.98
Fill in the fields according to the information provided in the table below p.98
When you have finished with this page click next the connectivity page appears p.99
When you have finished with this page click next the blade page appears p.100
When you have finished click save to complete the procedure p.100
The maximum number of slots field is for information purposes and can t be configured on supported chassis it can only be set on generic chassis p.100
For the blade switching hotkey this information is filled in automatically with the details of the assigned model p.100
For each blade you can specify its department location and type and provide a brief description p.100
Fill in the fields according to the information in the table below p.100
When finished click next for the properties page p.102
Fill in the fields according to the information provided in the table below p.103
When finished click next for the connectivity page p.104
Fill in the fields according to the information in the table below p.104
When finished click save to complete the procedure p.105
For operations in the drop down menu of the operation column refer to operation on page 114 p.105
This item refers to adding generic device into the cc2000 management system p.106
Note see generic device page 58 for an explanation of generic devices p.106
Fill in the fields according to the information provided in the table below p.106
Adding a generic device p.106
When you have finished click add to complete the procedure p.107
This item refers to adding group device into the cc2000 management system p.107
Adding a group device p.107
When you have finished click add to complete the procedure p.108
Note 1 refer back to group device page 59 for an explanation of the differences between aggregate and group devices p.108
Fill in the fields according to the information provided in the table below p.108
A port can belong to any number of group devices when a port is made part of a group device it retains the locked unlocked status of the original physical port if you lock or unlock any of these ports all the ports including the original physical port change to the new locked unlocked statu p.108
This item refers to adding devices into the cc2000 management system using the search by ip option p.110
The search by ip window is shown below p.110
Search by ip p.110
Fill in the fields according to the information provided in the table below p.110
Click next and a table will appear with the results use the radio buttons to select the types of devices to be displayed in the table aten devices aten pdus or other servers or devices p.110
The description column reveals one of three results p.111
Check the check box of the device or server you would like to add and click add p.111
Editing devices p.113
Additional nic1 specify the network protocol s for this nic p.117
Virtual host p.117
The options for virtual host is shown below p.117
Primary nic specify the network protocol s for this nic p.117
Kvm settings select the access rights refer to the table below p.117
Check to set the access rights for the user or group p.117
Additional nic3 specify the network protocol s for this nic p.117
Additional nic2 specify the network protocol s for this nic p.117
Serial settings select the network protocol s and the access rights full access and broadcast full access and view only p.118
Primary nic specify the network protocol s for this nic p.118
Power via pdu check uncheck to enable disable p.118
Kvm settings select the access rights refer to the table below p.118
Check to set the access rights for the user or group p.118
Blade chassis aggregate device p.118
Additional nic3 specify the network protocol s for this nic p.118
Additional nic2 specify the network protocol s for this nic p.118
Additional nic1 specify the network protocol s for this nic p.118
The options for blade chassis aggregate device is shown below p.118
Web the user or group can access the device via a web session p.119
The options for generic device is shown below p.119
Telnet the user or group can access the device via a telnet session p.119
Ssh the user or group can access the device via a ssh session p.119
Serial settings select the network protocol s and the access rights full access and broadcast full access and view only p.119
Power via pdu check uncheck to enable disable p.119
Generic device p.119
Check to set the access rights for the user or group p.119
Deleting devices p.121
Operation p.128
The control panel functions are described in the table below p.131
Control panel functions p.131
The control panel functions are described below and in the following sections p.134
Snviewer p.134
Control panel functions p.134
The snviewer provides a control panel that is hidden at the center top of the screen and becomes visible when your mouse moves over it the panel consists of three rows an icon row at the top and two text rows below it p.134
Webclient viewer p.136
The webclient viewer provides access to the devices ports directly on the browser without requiring windows or java client app installation its control panel is explained below p.136
Page 146 p.136
Note to launch webclient viewer when clicking kvm viewer see p.136
Control panel functions p.136
Web access p.137
Clicking web access opens a browser session for the device server on your desktop just as if you had opened your browser and logged into from the url bar an example is shown below p.137
Dell idrac 8 example p.141
Selecting by port will list all ports in the system p.143
Refer to operation on page 114 for more information p.143
Port column headings p.143
Launch viewer p.143
If you want to launch viewers to see the screen of the port check the port and click launch viewer the system will open the viewer in a new window java or winclient p.143
If you select a device in by device the lower screen will list all the ports of the device p.143
All the operations are the same as the device by devices general operations on page 56 except that configurations are at the port level and it includes a launch viewer option p.143
Properties system macro p.144
To configure the settings refer to the device s user manual to obtain the necessary information p.145
The meanings of the attribute headings are described in the table below p.145
Port settings p.145
Click edit port settings to edit port attributes an example is shown p.145
Unsupported devices p.146
Update restore p.148
This submenu allows you to manage firmware and back up files p.148
The table here shows the aten and redfish enabled devices that have recently firmware upgraded p.148
The status column shows the firmware upgrade status of the device p.148
Firmware upgrade p.149
Firmware repository p.152
Backup configuration p.154
Restore configuration p.155
Preferences p.157
Device port alias p.157
Serial ports broadcast p.159
Monitoring settings p.161
Creating a monitor item p.162
Editing a monitor p.163
Adding a folder p.163
Moving added monitors p.165
Exporting records of monitors p.166
Viewing charts of monitored equipment p.167
General settings for monitors p.168
Use the search box and filters to quickly locate one or more monitors based on your specified criteria you can access these features from the top right corner of the monitoring settings page the functions of the search box and filter are described below p.169
Locating monitors using search and filters p.169
General p.170
Default access rights p.170
Advanced p.170
System broadcast p.171
Device sync p.173
This page intentionally left blank p.174
User accounts p.175
Overview p.175
Chapter 6 p.175
Enter the required information in the appropriate fields a description of each of the fields is given in the table below p.177
User types p.183
The supported functions and features for each user type are fixed and they are summarized in the table below p.184
System user types p.184
Super administrators are authorized for all roles automatically and includes access to all devices ports and outlets the roles are fixed and cannot be changed p.184
Password p.184
Note 1 the differences between super administrators and system administrators are as follows p.184
For preferences auditors can change his her web options and p.184
For logs auditors can export and print logs in addition to viewing them but cannot change any settings p.184
Auditors can access all tabs and pages but is restricted to view only rights p.184
Auditor p.184
Groups p.187
Groups tab p.187
Domain groups tab p.191
Authentication services p.193
Add authentication services p.194
Server information p.195
Select the security connection and browse method using the corresponding drop down menu click save p.195
Enter the server ip domain and click connect to test the connection p.195
Enter information on the page refer to server information on page 181 for the information fields p.195
Click next for the connection settings page this page will be different for different server type p.195
An explanation of the information required for each of the servers is provided below p.195
Active directory p.195
Kerberos p.196
Windows nt domain p.198
Radius and tacacs p.198
Get the information for the domain name from the service administrator for example settings see nt domain settings example page 326 p.198
Motp mobile one time password p.199
Note the motp server is for one time password otp token authentication only if you want to adopt the otp function you need to install a motp server first p.200
If you want to purchase a motp server contact changing information technology inc https www changingtec com en p.200
Dual authentication p.200
Note 1 the motp server is for one time password otp token authentication only if you want to adopt the otp function you need to install a motp server first p.201
If you want to purchase a motp server contact changing information technology inc https www changingtec com en p.201
Dual authentication requires you to log in by entering the username and password of a user in the cc2000 server followed by the motp authentication p.201
With regard to the cc2000 s internal authentication services there are some configuration settings you can make to the password policy function all user accounts must follow the requirements you set here to configure the cc2000 s password policy do the following p.202
Make the configuration choices you desire refer to the table below for an explanation of the fields p.202
Check the server and click edit p.202
Cc2000 authentication p.202
Alternatively you can move your cursor over the server and click the pencil icon p.202
Note 1 you can delete all deleteable servers by checking the box at the top of the column p.203
If a user account has been created on the cc2000 that uses an external p.203
Delete an authentication server p.203
Authentication server the server cannot be deleted p.203
A confirmation message will pop up click yes to delete the user s p.203
When you have finished click save p.203
To delete an authentication server check the server s and click delete p.203
This page intentionally left blank p.204
System p.205
Overview p.205
Chapter 7 p.205
This page allows you to configure the cc2000 server s settings p.206
The system info submenu offers three tab menu choices general time and server ips the default system info page is general as shown below p.206
The meanings of each fields are described in the table below p.206
The default page is general and looks similar to the one above p.206
System info p.206
Note changes to other servers on the installation can only be made by logging p.206
Into them directly p.206
General p.206
Server ips p.208
Notification p.209
Snmp traps p.211
Syslog p.212
Advanced p.213
Snmp agent p.217
Snmp manager p.219
Security p.221
Access protection p.221
Certificate p.224
Check the create a new self signed ssl server certificate checkbox and fill in the fields according to the information in the table below p.225
Changing a self signed certificate allows you to provide additional information in the certificate that wasn t generated in the installation certificate the way to change a self signed ssl certificate is to create a new one to create a new self signed certificate do the following p.225
Changing a self signed certificate p.225
At the bottom left of the page click update for the following page p.225
When you have finished filling in the fields click apply p.226
A message appears asking you to wait while the database gets updated with the new information after a moment the web page closes at this point you are brought back to the beginning of the login sequence where you must go through the procedure of accepting the security certificate and logging in p.226
Disclaimer p.229
License p.230
Upgrade license without directly inserting the license key p.231
Upgrade license by directly inserting the license key into the server p.231
To update the license contact your dealer to purchase a license key for the number of secondaries and nodes desired after receiving your purchased usb license key you can update the license of the cc2000 through one of the two following methods p.231
The page items contained are described in the table below p.231
Upgrade license with usb key p.232
Upgrade license with license file p.233
Task manager p.236
Run now p.251
Editing a task p.251
Deleting a task p.251
Replicate database p.252
Vmware settings p.253
Vmrc plugin p.253
Installing xterm p.253
Redundant servers p.254
Primary secondary servers p.254
The redundant servers menu offers two tab menu choices primary secondary servers and advanced as displayed below p.254
The interactive display panel provides a table listing the cc2000 servers along with some corresponding basic information a green online status means that the server is currently accessible a red offline status means that it is currently inaccessible p.254
The definitions of the server table headings are explained below p.254
View properties p.255
To view the properties of each server check the checkbox of the server you want to view and click view properties p.255
Advanced p.259
Overview p.261
Chapter 8 p.261
System logs p.262
Options p.266
Device logs p.268
Options p.270
Serial console history p.271
Options p.274
Snmp traps p.275
Options p.276
User access activity p.278
Reports p.278
The meanings of each fields are described in the table below p.279
The meanings of each fields are described in the table below p.280
The device access page provides statistics for device access p.280
Fill in the fields from the main panel to build and display either a pie or bar chart or both according to the parameters set when pie is selected for chart the device access page looks similar to the one below p.280
Device access p.280
The port access page provides the statistics for port access p.281
The meanings of each fields are described in the table below p.281
Port access p.281
Fill in the fields from the main panel to build and display either a pie or bar chart or both according to the parameters set the port access page looks similar to the one below p.281
Asset statistics p.283
Options p.284
Grant of rights p.285
Definitions p.285
Appendix a p.285
Technical information p.285
License agreement p.285
Limited warranty p.286
Limitation of liability p.287
Export regulations p.287
Termination p.288
Miscellaneous p.288
The sequence of operations that led up to the error p.289
Technical support p.289
Product model number serial number and date of purchase p.289
North america p.289
International p.289
For telephone support see telephone support page ii p.289
For online technical support including troubleshooting documentation and software updates http eservice aten com p.289
Any other information you feel may be of help p.289
Any error messages displayed at the time the error occurred p.289
Your computer configuration including operating system revision level expansion cards and software p.289
When you contact us please have the following information ready beforehand p.289
Usb authentication key specifications p.289
Supported aten altusen products p.290
Device anms settings p.290
Firewalls p.292
Cc2000 proxy function p.293
The following table lists the parameters and defaults for names descriptions and ranges found in the cc2000 management system p.294
Note unless otherwise specified all field entries can be inputted in any p.294
Name description and range parameters p.294
Language supported p.294
Trusted certificates p.297
Overview p.297
Adding arm based pe series pdu p.298
Troubleshooting p.300
Installing openjdk 8 p.305
Windows p.305
Self signed private certificates p.308
Openssl req new newkey rsa 1024 days 3653 nodes x509 keyout ca key out ca cer config openssl cnf subj c yourcountry st yourstateorprovince l yourlocationorcity o yourorganiztion ou yourorganizationalunit cn yourcommonname emailaddress name yourcompany com p.308
Openssl req new newkey rsa 1024 days 3653 nodes x509 keyout ca key out ca cer config openssl cnf subj c ca st bc l richmond o aten international ou aten cn aten emailaddress eservice aten com tw p.308
Openssl req new newkey rsa 1024 days 3653 nodes x509 keyout ca key out ca cer config openssl cnf p.308
Importing the files p.308
Examples p.308
The cc2000 utility p.309
Overview p.309
Appendix b p.309
System settings p.310
The dialog box is divided into three panels as described in the table below p.311
Restore p.311
Clicking the restore tab brings up a dialog box that looks similar to the one below p.311
View license p.312
The view licenses tab lets you view the licenses that are related to the cc2000 package to view a license click its radio button p.312
Overview p.313
Key utilities p.313
Key status information p.313
Authentication key utility p.313
Appendix c p.313
Starting the upgrade p.314
Key firmware upgrade p.314
Upgrade succeeded p.317
Overview p.318
Key license upgrade p.318
Online upgrade p.319
Upgrade succeeded p.322
Offline upgrade p.323
Offline upgrade failure p.329
Order expiration p.330
This page intentionally left blank p.331
Overview p.333
Ldap ldaps openldap setting example p.333
External authentication services p.333
Approved services p.333
Appendix d p.333
Active directory settings example p.335
Radius settings example p.336
Tacacs settings example p.338
Nt domain settings example p.340
Ldap group authorization setting examples p.341
Example 1 p.341
Example 2 p.343
Active directory group authorization setting example p.346
Motp vm server setup p.348
Motp settings p.348
Motp server initialization p.350
Step 1 ip setting p.351
Enter the account name admin and password admin p.351
Motp server setting p.354
Setting up motp authentication service p.364
Motp authentication services on cc2000 p.364
Creating user account s for motp authentication service p.366
Logging into cc2000 p.367
Sso html sample codes p.369
Overview p.369
Appendix e p.369

Aten CC2000 4.0 [146/371] Unsupported devices

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