Zyxel ZyWALL USG 50 [135/185] A device management faq

ZyWALL USG Support Notes

135

FAQ

The FAQ from A to P are ZLD v2.12 related. But you can also refer to them for ZLD

v2.20 corresponding questions.

A. Device Management FAQ

A01. How can I connect to ZyWALL USG to perform

administrator’s tasks?

You can connect your PC to ZyWALL USG port 1 interface with Ethernet cable,

which is most left Ethernet port. You will get the IP address automatically from DHCP

by default. Connect to http://192.168.1.1 using web browser to login ZyWALL USG

for management. The default administration username is “admin”, and password is

“1234”.

A02. Why can’t I login into ZyWALL USG?

There may have several reasons why you can‟t login to ZyWALL USG:

1. The ZyWALL USG supports the following types of browsers. Check if you are

not using other type of browser.

 IE 6.0 or above

 Firefox 1.5.0 or above

 Netscape 7.2 or above

2. To login ZyWALL USG‟s GUI, it‟s mandatory to enable JavaScript and accept

cookies in your web browser. Check if you don‟t have them disabled in the

web browser. If you do, enable them.

3. To login ZyWALL USG‟s GUI, a popup window function in web browser is

used. Check if you have the popup windows block enabled in the web browser.

If so, please disable the block in the web browser.

4. You may be entering wrong username or password.

5. You might have typed a wrong password for over 5 times. ZyWALL USG

blocks login from such an IP address for 30 minutes by default.

6. You can be connecting to ZyWALL USG from a WAN interface which is

blocked by default. If you don‟t want this block rule, go to GUI menu System >

WWW to set to accept the access from ‘WAN’ or from ‘All’.

Then switch to menu Firewall > To-ZyWALL rules to add the HTTP access

from WAN side.