![Dell p4317q [47/53] Troubleshooting](/img/pdf.png)
Dell p4317q [47/53] Troubleshooting
![Dell p4317q [47/53] Troubleshooting](/views2/1218071/page47/bg2f.png)
Troubleshooting | 47
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety instructions.
Self-test
Your monitor provides a self-test feature that allows you to check if your monitor is
functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1.
Turn off both your computer and the monitor.
2.
Disconnect the video cable from the back of the computer. To ensure proper
Self-Test operation, remove all digital and analog cables from the back of
monitor.
3.
Turn on the monitor.
If the monitor is working correctly, it detects that there is no signal and one of
the following message appears. While in self-test mode, the power LED remains
white.
Dell P4317Q
The display will go into Power Save Mode in 4 minutes.
www.dell.com/support/monitors
No HDMI Cable
?
Dell P4317Q
No VGA Cable
The display will go into Power Save Mode in 4 minutes.
www.dell.com/support/monitors
?
Dell P4317Q
The display will go into Power Save Mode in 4 minutes.
www.dell.com/support/monitors
No DP Cable
?
Содержание
- Dell p4317q 1
- User s guide 1
- Caution a caution indicates potential damage to hardware or loss of data if instructions are not followed 2
- Note a note indicates important information that helps you make better use of your computer 2
- Notes cautions and warnings 2
- Warning a warning indicates a potential for property damage personal injury or death 2
- About your monitor 5 3
- Contents 3
- Setting up the monitor 2 3
- Operating your monitor 8 4
- Troubleshooting 7 4
- About your monitor 5
- Package contents 5
- Product features 6
- Monitor specifications 7
- Preset display modes 8
- Resolution specifications 8
- Electrical specifications 9
- Physical characteristics 9
- Environmental characteristics 10
- Power management modes 10
- Activate the computer and the monitor to gain access to the osd 11
- Consumption 11
- Horizontal 11
- Indicator 11
- Model p4317q 11
- Speaker specifications 11
- The monitor can automatically reduce its power consumption when not in use this is referred to as power save mode if the computer detects input from the keyboard mouse or other input devices the monitor automatically resumes functioning the following table shows the power consumption and signaling of this automatic power saving feature 11
- The osd functions only in the normal operation mode when any button is pressed in the active off mode the following message will be displayed 11
- Vertical 11
- Vesa modes 11
- Video power 11
- Zero power consumption in off mode can only be achieved by disconnecting the main cable from the monitor 11
- Pin assignments 12
- Vga connector 12
- Hdmi connector 13
- Dp connector 14
- Mini dp connector 15
- Universal serial bus usb interface 16
- Usb upstream connector 16
- Usb downstream connector 17
- Usb ports 17
- Front view 18
- Identifying parts and controls 18
- Back view 19
- Side view 19
- 3 4 5 6 7 8 9 10 11 12 1 20
- Bottom view 20
- Cleaning your monitor 21
- Lcd monitor quality and pixel policy 21
- Maintenance guidelines 21
- Plug and play capability 21
- Attaching the stand 22
- Setting up the monitor 22
- Connect the hdmi mhl mdp dp vga audio usb 3 cable from your 23
- Connecting the hdmi cable 23
- Connecting the mhl cable sold separately 23
- Connecting your monitor 23
- Monitor to the computer 23
- Cable to the computer and 25
- Connecting the audio cable sold separately 25
- Connecting the usb 3 cable 25
- Hdmi mhl mdp dp cable follow the procedures below to 25
- Organizing cables 26
- Using the mhl mobile high definition link 26
- Removing the monitor stand 27
- Wall mounting optional 27
- 1 2 3 4 28
- Operating your monitor 28
- Power on the monitor 28
- Using the front panel controls 28
- Osd controls 29
- Accessing the osd menu 30
- Another menu exit the osd menu or wait for the osd menu to automatically close 30
- Main menu for analog vga input 30
- Main menu for digital hdmi mhl 1 hdmi mhl 2 input 30
- Note any changes you make are automatically saved when you move to 30
- Press the button to display the osd main menu 30
- Using the on screen display osd menu 30
- From one icon to another the option name is highlighted 31
- Main menu for digital dp input 31
- Main menu for digital mdp input 31
- Operating your monitor 31
- Press and button to select the desired parameter 31
- Press and then use the and buttons according to the indicators on 31
- Press the and buttons to move between the setting options as you move 31
- Press the button once to activate the highlighted option 31
- Select the button to return to the main menu 31
- The menu to make your changes 31
- Auto adjust 33
- Auto adjustment allows the monitor to self adjust to the incoming video signal after using auto adjustment you can further tune your monitor by using the pixel clock coarse and phase fine controls under display settings 33
- Auto adjustment in progress 33
- Note auto adjust does not occur if you press the button 33
- Operating your monitor 33
- The following dialog appears on a black screen as the monitor self adjusts to the current input 33
- This option is only available when you are using the analog vga connector 33
- Use this key to activate automatic setup and adjust menu 33
- While there are no active video input signals or attached cables 33
- Auto select 34
- Color use color to adjust the color setting mode 34
- Hdmi mhl 1 34
- Hdmi mhl 2 34
- Input source use the input source menu to select between the different video signals that may be connected to your monitor 34
- Mhl 1 or hdmi mhl 2 input source 34
- Note vga support max resolution to 1920x1080 60hz 34
- Operating your monitor 34
- Reset input source 34
- Reset your monitor input source settings to the factory 34
- Select auto select to scan for available input signals 34
- Select the dp input when you are using the dp connector press to select the dp input source 34
- Select the hdm mhl 1 or hdmi mhl 2 input when you are using the hdmi connectors press to select the hdmi 34
- Select the mdp input when you are using the mdp connector press to select the mdp input source 34
- Select vga input when you are using the analog vga connector press to select the vga input source 34
- Settings 34
- Allows you to set the video input mode to 36
- Allows your monitor color settings to the factory settings 36
- Format 36
- Input color 36
- Operating your monitor 36
- Reset color 36
- Rgb select this option if your monitor is connected to a computer or dvd player using the hdmi cable 36
- Ypbpr select this option if your dvd player supports only ypbpr output 36
- Allows you to restore shortcut key to the default setting 41
- Operating your monitor 41
- Others 41
- Personalization 41
- Personalize users can choose a feature from shortcut key 1 shortcut key 2 reset personalization preset modes or volume and set it as a shortcut key 41
- Shortcut key 1 user can select one of the following preset modes brightness contrast auto adjust input source aspect ratio pip pbp mode volume to set the shortcut key 1 41
- Shortcut key 2 user can select one of the following preset modes brightness contrast auto adjust input source aspect ratio pip pbp mode volume to set the shortcut key 2 41
- Brightness to compensate for led aging 42
- Conditioning 42
- Ddc ci ddc ci display data channel command interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer 42
- Enable this feature for best user experience and optimum performance of your monitor 42
- Factory reset reset all settings to the factory preset values 42
- Firmware firmware version 42
- Helps reduce minor cases of image retention depending on the degree of image retention the program may take some time to run to start lcd conditioning select enable 42
- Note your monitor has a built in feature to automatically calibrate the 42
- Operating your monitor 42
- Reset others reset all settings under the others setting menu to the factory preset values 42
- You can disable this feature by selecting disable 42
- Setting the maximum resolution 45
- Setting up your monitor 45
- Using tilt 46
- Self test 47
- Troubleshooting 47
- 1 3 4 5 48
- Built in diagnostics 48
- Common problems 49
- Common symptoms 49
- Possible solutions 49
- The following table contains general information about common monitor problems you might encounter and the possible solutions 49
- Possible solutions 51
- Product specific problems 51
- Specific 51
- Symptoms 51
- Mobile high definition link mhl specific problems 52
- Possible solutions 52
- Specific 52
- Symptoms 52
- Universal serial bus usb specific problems 52
- What you experience 52
- Appendix 53
- Contacting dell 53
- Fcc notices u s only and other regulatory information 53
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