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Инструкция по эксплуатации Страница: 120

Ricoh Aficio BP20 [120/172] Solving problems

This chapter provides helpful information for what to do if

you encounter an error while using your printer.

This chapter includes:

• Troubleshooting Checklist

• Solving General Printing Problems

• Solving Network Printing Problems

• Clearing Paper Jams

• Solving Print Quality Problems

• Troubleshooting Error Messages

• Common Windows Problems

Solving problems

Содержание

Bp20n bp20 1
User s guide 1
Contents 3
Ntroduction 3
Ontents 3
Rinter 3
Aterials 4
Chapter 3 4
Chapter 4 4
Rintin 4
Aintainin 5
Chapter 5 5
Chapter 6 5
Olving problems 5
Our printer 5
Appendix a 6
Appendix b 6
Nstallin 6
Pplications 6
Ptions 6
Rintin 6
Appendix c 7
Pecifications 7
Safety during operation 8
Safety information 8
Warning 8
Caution 9
For north america 9
Laser safety 9
Applicable in the european union and other european countries with separate collection systems 10
Correct disposal of this product waste electrical electronic equipment 10
Positions of labels and hallmarks for warning and caution labels 10
Caution 11
Notice 11
Introduction 12
Create professional documents 13
Handle paper flexibly 13
Print with excellent quality and high speed 13
Special features 13
Expand printer capacity 14
Print in various environments 14
Printer features 14
Save time and money 14
Front view 15
Printer components 15
Rear view 16
Led description 17
Online erro 17
Online error 17
Online error and toner save leds 17
Understanding the control panel 17
Cancel button 18
Cleaning inside printer 18
Function description 18
Led description 18
Manual fee 18
Manual feeding 18
Online erro 18
Printing demo page 18
Toner sav 18
Canceling print job 19
Function description 19
Online error 19
Toner save mode on off 19
Setting up your printer 20
Unpacking 21
Clearance space 22
Selecting a location 22
Installing the toner cartridge 23
Close the front cover make sure that the cover is securely closed 25
Grasp the handle and insert the cartridge into the printer until it snaps into place 25
Loading paper 26
Make sure that all four corners are flat in the tray 27
Pay attention to the paper limit mark on the left inside wall of the tray paper overloading may cause paper jams 27
Slide the tray back into the printer 27
Changing the paper size in the paper tray 28
Pinching the paper width guide as shown move it toward the stack of paper until it lightly touches the side of the stack 29
Connecting a printer cable 30
For local printing 30
Using a usb cable 31
For network printing 32
Supported operating systems 32
Turning the printer on 33
Printing a demo page 34
If you are printing from windows 35
Installing printer software 35
Number of copies 36
Paper size orientation and media type 36
Paper source selection 36
Printer driver features 36
The table below lists a general overview of features supported by your printer drivers 36
Your printer drivers will support the following standard features 36
Installing printer software in windows 37
Installing software for local printing 37
System requirements 37
Typical installation 37
Setup ex 38
Typical installation for a local printe 38
View user s guid 38
Custom installation 40
Installing software for network printing 43
Typical installation 43
Add tcp ip por 44
Shared printer unc 44
Configur 45
Set ip addres 45
Custom installation 46
Add tcp ip por 47
Configur 47
Set ip addres 47
Shared printer unc 47
Reinstalling printer software 49
Removing printer software 50
Custom installatio 51
Installing set ip 51
Setup ex 51
Using the set ip bp20n only 51
Reinstalling set ip 52
Removing set ip 52
To use set ip 53
This chapter includes 54
This chapter will help you understand types of paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality 54
Using print materials 54
Brightnes 55
Choosing paper and other materials 55
Desired outcom 55
Surface smoothnes 55
Card stocks 56
Envelopes 56
Input source capacit 56
Plain paper 56
Sizes and capacities 56
Transparencies 56
Guidelines for paper and special materials 57
Printing to the top output tray 58
Printing to the top output tray face down 58
Selecting the output location 58
Printing to the rear output tray 59
Printing to the rear output tray face up 59
To open the rear output tray 59
Loading paper 60
Using the multi purpose tray 61
Using tray1 or the optional tray2 61
To load paper in the multi purpose tray 62
With the print side face u 63
Using the manual feed mode 65
With the print side u 65
Manual feed 66
Guidelines 67
Printing on envelopes 67
On the left sid 68
With the flap side dow 68
With the stamp area enters the tray firs 68
Printing on labels 70
Printing on transparencies 72
Printing on card stock or custom sized materials 74
Printing on preprinted paper 76
When you print select the appropriate paper source type and size in the software application for details see page 4 77
Printing tasks 78
This chapter explains how to print your documents in windows and how to use the print settings 78
This chapter includes 78
Options 79
Preference 79
Printe 79
Printing a document in windows 79
Propertie 79
Cancelling a print job 80
Aficio bp20 series pcl6 81
Graphic 81
Printe 81
Printer 81
Printer settings 81
Landscap 82
Layout option 82
Layout options 82
Layout tab 82
Multiple pages per sid 82
Orientation orientatio 82
Portrai 82
Property description 82
Rotate 180 degree 82
Click the 83
Copies copie 83
Paper tab 83
Property description 83
Size siz 83
Tab to access many paper properties 83
Use the following options for paper handling see page 4 for more information about accessing printer properties 83
Auto selec 84
Color pape 84
First pag 84
First page 84
Fit to pag 84
Manual feed 84
Multi purpose tray 84
Printer defaul 84
Property description 84
Reduce enlarg 84
Scaling scalin 84
Source 84
Click the 85
Dpi best 85
Dpi normal 85
Graphic 85
Graphics tab 85
Image enhanc 85
Image mod 85
Image mode 85
Printer settin 85
Property description 85
Resolution 85
Tab to display the properties shown below 85
Text enhanc 85
Use the following options to adjust the print quality for your specific printing needs see page 4 for more information about accessing printer properties 85
Advanced option 86
Advanced options 86
Download as bit imag 86
Download as outlin 86
Printer settin 86
Property description 86
Toner save mode 86
Truetype options 86
Advanced options 87
Print all text black 87
Print as graphic 87
Property description 87
From the control panel 88
Using the toner save mode 88
Extras tab 89
Option description 89
Overlay 89
See page 4 for more information about accessing printer properties click the 89
Tab to access the following features 89
Watermark 89
About tab 90
High altitude correctio 90
Option description 90
Optional tra 90
Output options 90
Print orde 90
Printe 90
Printer 90
Printer tab 90
Favorite 91
Printer defaul 91
Using a favorite setting 91
Using help 91
Printing multiple pages on one sheet of paper 92
Printing posters 93
And print the document you can complete the poster by pasting the sheets together 95
Specify an overlap in millimeters or inches to make it easier to reconstruct the resulting poster 95
Fitting your document to a selected paper size 96
Printing a reduced or enlarged document 97
Using an existing watermark 98
Using watermarks 98
Creating a watermark 99
First page onl 99
Font attribute 99
Message angl 99
No watermark 99
Watermar 99
Watermark 99
Watermark messag 99
Deleting a watermark 100
Editing a watermark 100
Creating a new page overlay 101
Using overlays 101
What is an overlay 101
Load overla 103
Overlay 103
Overlay lis 103
Using a page overlay 103
Delete overla 105
Deleting a page overlay 105
Installing status monitor 106
Using the status monitor 106
Aficio bp20 serie 107
Maintenanc 107
Program 107
Reinstalling status monitor 107
Removing status monitor 107
Status monito 107
Changing the status monitor program setting 108
Opening the troubleshooting guide 108
In windows 9x me 109
Locally shared printer 109
Printing across a network 109
Setting up a locally shared printer 109
Setting up the client computer 109
Setting up the host computer 109
In windows nt 4 2000 xp 110
Setting up the client computer 110
Setting up the host computer 110
Cleaning the printer 112
Maintaining the toner cartridge 112
Maintaining your printer 112
Printing configuration pages 112
Maintaining the toner cartridge 113
Saving toner 113
The printer warranty does not cover damage caused by using a refilled cartridge 113
Toner cartridge life expectancy 113
Toner cartridge storage 113
Redistributing toner 114
Cleaning the inside 116
Cleaning the outside 116
Cleaning the printer 116
Replacing the toner cartridge 116
Printing a cleaning sheet 118
Printing configuration pages 119
Solving problems 120
Check solution 121
If the printer is not working properly perform the series of checks in the list below if the printer fails to adequately pass a checklist item follow the corresponding troubleshooting suggestions 121
Troubleshooting checklist 121
Problem possible cause solution 122
Solving general printing problems 122
Aficio bp20 series pcl 123
Problem possible cause solution 123
Problem possible cause solution 124
General problems 125
Problem solution 125
Solving network printing problems 125
Windows problems 126
Clearing paper jams 127
In the paper feed area 127
In the optional tray2 129
In the multi purpose tray 130
Around the toner cartridge 131
In the paper exit area 132
A5 148x210 mm 133
Aficio bp20 series pcl 133
Tips for avoiding paper jams when printing on the a5 sized paper 133
Tips for avoiding paper jams 134
Aa bb cc aa bb cc aa bb cc aa bb cc aa bb cc 135
Aabbcc aabbcc aabbcc aabbcc aabbcc 135
Dropouts 135
Light or faded print 135
Problem solution 135
Solving print quality problems 135
Toner specs 135
Aabbcc aabbcc aabbcc aabbcc aabbcc 136
Gray background 136
Problem solution 136
Toner smear 136
Vertical lines 136
Vertical repetitive defects 136
Aabbcc aabbcc aabbcc aabbcc aabbcc 137
Background scatter 137
Curl or wave 137
Misformed characters 137
Page skew 137
Problem solution 137
Back of printouts are dirty 138
Black pages 138
Character voids 138
Loose toner 138
Problem solution 138
Wrinkles or creases 138
Aabbcc aabbcc aabbcc aabbcc aabbcc 139
Horizontal stripes 139
If the printed paper is curl or paper does not feed into the printer turn over the stack of paper in the input tray also try rotating the paper 180 in the input tray 139
Problem solution 139
Led status legend 140
Troubleshooting error messages 140
Common windows problems 141
Led pattern possible problems and solutions 141
Problem possible cause and solution 141
A printing from dos applications 142
About the remote control panel 142
Installing the remote control panel 142
Printing from dos applications 142
Selecting print settings 142
About the remote control panel 143
Installing the remote control panel 143
Reinstalling remote control panel 144
Removing remote control panel 144
Selecting print settings 145
Starting the remote control panel 145
Auto c 146
Margin 146
Paper siz 146
Paper tra 146
Printing tab 146
Qualit 146
Using the remote control panel tabs 146
Auto continu 147
Config tab 147
Emulatio 147
Jam recover 147
Power sav 147
Toner sav 147
You can configure various printer features 147
Image quality 148
Job tab 148
Paper typ 148
Printer defaul 148
Time ou 148
Toner densit 148
Demo pag 149
Self tes 149
Test tab 149
Courie 150
Font lis 150
Lines per page 150
Pcl tab 150
Point siz 150
Regula 150
Symbol se 150
B installing printer options 152
Installing an optional paper tray 152
Installing memory 152
Installing printer options 152
Precautions when installing printer options 152
Discharge static electricity 153
Disconnect the power cord 153
Options 153
Precautions when installing printer options 153
Installing memory 154
Reconnect the power cord and printer cable and turn the printer on 156
Tighten the two screws 156
Removing the memory 157
Installing an optional paper tray 158
C specifications 160
Specifications 160
Item specifications and description 161
Printer specifications 161
Overview 162
Paper specifications 162
Supported sizes of paper 163
Guidelines for using paper 164
Category specifications 165
Output tray capacity 165
Paper output capacity 165
Paper specifications 165
Printer and paper storage environment 166
Envelopes 167
Minimum maximum 167
Envelope margins 168
Envelope storage 168
Envelopes with adhesive strips or flaps 168
Envelopes with double side seams 168
Labels 169
Transparencies 169

Ricoh Aficio BP20 [120/172] Solving problems

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