Planet FSD-803PE [23/24] Appendix c

Appendix C

Troubleshooting

1. Power LED does not turns on?

Ans:

The Switch supports two power sources, 12VDC and 802.3af, please check which

kind of power system deployed.

a) Powered from POE: please check with network administrator if the POE injec-

tor device is complied with 802.3af standard and well connected to port#1 of

the Switch with 4-pair UTP cable within 100 meters. FSD-803PE will detect the

signal from 802.3af POE device and response to get the 48VDC power. Con-

nect with non-802.3af complied injector to port#1 could damage the Switch

permanently

b) Powered from 12VDC: the Switch supports 12VDC AC adapter. Please check

the AC adapter complies with 12V DC output. Incorrect DC power to the

Switch, higher voltage could damage the Switch, and lower voltage will not

power on the Switch.

2. POE LED always blinking and can not boot up the Switch?

Ans:

The Switch only requires one power source, i.e. from POE or from 12V DC. By

default, POE will be the first priority. However, if the POE device cannot provide

sufficient power from the injector, or 12V DC power is just removed from the DC-

jack, the “POE” LED will blink.

a) Powered from POE: please consult the network administrator if the POE device

can provide the sufficient current or not.

b) Powered from 12VDC then POE: please remove all the power connection, i.e.

both DC plug and port#1. And re-connect the port#1 to force the Switch detect

its power system again.

3. Performance is not good?

Ans:

Please check the duplex setting of the Switch and the connected device, if the

connected device does not support Auto-Negotiation, please set the device to

forced half-duplex mode. Otherwise, the performance could be poor due to the

incorrect duplex mode setting.

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