Planet IDL-2402 [16/20] Introduction for troubleshooting

Introduction for Troubleshooting

This chapter describes instructions for the IDL-2402 system problems. These

procedures may require the presence of technicians at remote IDL-2402 system

sites and plus an operator at PC to monitor system alarms by console during

maintenance.

Resolving Problems Indicated Through LEDs

This section describes what to do to solve problems indicated by LEDs on the

system front panel.

Problems Indicated by LEDs

LED Activity Problem Action

SYS

Not lit even

though DSLAM

is powered up

There is a power up

problem with the

system.

Troubleshoot the DSLAM

for power up problems; see

troubleshooting section.

Red

Self-test failed. There

is a functional problem

with the system.

Replace the DSLAM.

ALM

Red Major alarm set See troubleshooting section

Red-Flash

Major and Minor alarm

set

See troubleshooting section.

Yellow Minor alarm set See troubleshooting section.

Resolving Problems Indicated Through Alarms

Alarms of the system are viewed through CLI and Web GUI. If an alarm indicates a

problem, please refer to troubleshooting procedures section.

Troubleshooting Procedures for the IDL-2402

When you follow a troubleshooting procedure, start from the rst step of the

procedure. If the rst step does not solve the problem, proceed to the next step;

keep going through the steps until the problem is solved. Use the following table to

nd out the appropriate procedure for troubleshooting the listed problems.