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Philips Laserfax 5135 [53/68] Problems and possible causes
![Philips Laserfax 5135 [53/68] Problems and possible causes](/views2/1129326/page53/bg35.png)
Service · Problems and Possible Causes 53
EN
Problems and Possible Causes
General Information Possible Cause(s)
The time and date flash on the display. You must check the time and date after a short power fail-
ure. Confirm with OK.
No dial tone when lifting the headset
No fax transmission
Check the installation of the device. Check that the device
is connected to the mains voltage.
Connect the telephone cable to the socket marked Î/
LINE. Insert the telephone plug into your PTT line socket.
If possible test your device in another telephone line before
you contact technical customer services.
Follow the instructions on the display.
Problems with Faxing Possible Cause(s)
Fax transmissions are constantly interrupted. Try to send the fax manually:
Press μ and dial the number. If the recipient is using an
answering machine, wait until you hear a whistling tone.
Press o.
It is possible that the recipient's device is not ready to re-
ceive.
Fax transmission to a fax number is not possible. Call the number and check whether the number is a fax
number and whether the connected fax device is ready to
receive (whistling tone or silence). You can eavesdrop while
the connection is establish (page 29).
Faxes sent are of poor quality. Modify the resolution.
Test the device by making a copy of the document. If the
device is in order, the device of the recipient might be de-
fective.
Test the scanner by printing the functions list (press OK,
81 and OK). If the function list is printed perfectly,
it is possible the scanner is dirty or defective. Clean the
scanner.
Fax recipient receives an empty sheet. Insert the documents face down into the document feeder.
No fax reception Check whether the manual fax reception mode is set. The
device will not receive faxes on its own (page 39)..
It is possible that the fax reception speed needs reducing
(page 40).
You hear a whistling tone or silence in the handset. The call is a fax. Press o on the device. Press *5 on
the additional telephone. Hang up.
Problems Printing or Copying Possible Cause(s)
No printing
Printing is interrupted.
Paper or document jam, no paper or toner cartridge.
Follow the instructions on the display.
Copy is blank. Insert the documents face down into the document feeder.
No toner cartridge inserted.
lpf-5120-5125-5135-manual-uk-int-253117544-b.book Seite 53 Mittwoch, 16. Dezember 2009 10:01 10
Содержание
- Notice p.2
- Introduction p.2
- Heat risk p.2
- Dear customer p.2
- Danger to persons p.2
- Damage to the device or loss of data p.2
- About this user manual p.2
- Troubleshooting p.2
- Symbols used p.2
- Telephone lines and additional devices 42 p.3
- Telephone functions 17 p.3
- Telephone book of the device 19 p.3
- Table of contents p.3
- Settings 36 p.3
- Printer and printing media 22 p.3
- Overview 7 p.3
- Introduction 2 p.3
- Initial operation 11 p.3
- General safety information 5 p.3
- Fax 27 p.3
- Copier 32 p.3
- Glossary 58 p.4
- Appendix 61 p.4
- Service 44 p.4
- Setting up the device p.5
- Power supply telephone line p.5
- General safety information p.5
- Consumable materials p.5
- Repairs p.6
- Overview p.7
- Device overview p.7
- Connections on the rear side p.7
- Super fin p.8
- Standar p.8
- Panel with display p.8
- Overview of the menu func tions p.9
- Miscellaneous p.9
- Lists and reports p.9
- Copier p.9
- Telephone book p.9
- Settings p.9
- Printer p.9
- Overview of the menu functions p.9
- Printing the telephone book p.10
- Printing the job list p.10
- Printing the functions list p.10
- Printing the fax templates p.10
- Printing fax journal call log p.10
- Print lists and reports p.10
- Print calendar p.10
- Phoneboo p.10
- Function lis p.10
- Fax template p.10
- Command p.10
- Calenda p.10
- Sudoku printing a game p.10
- Prints the list of settings p.10
- Removing packaging material from the device p.11
- Removing packaging material p.11
- Removing packaging mate rial p.11
- Remove the packaging material from the toner cartridge p.11
- Packing contents p.11
- Notice p.11
- Missing package contents p.11
- Initial operation p.11
- Edges on the device cover p.11
- Toner cartridge not inserted cor rectly p.12
- Remove the packaging material from the paper tray p.12
- Escaping toner dust p.12
- Do not use the paper stopper with legal paper p.13
- Attaching the document support p.13
- Notice p.13
- Loading paper p.13
- Fold out the print out support p.13
- Fold out the print out sup port p.13
- Notice p.14
- Mains voltage at the site of installation p.14
- Connection to private automatic branch exchange p.14
- Connection to an isdn system p.14
- Connecting the telephone handset p.14
- Connecting the telephone cable p.14
- Connecting the mains cable p.14
- Attaching the document outlet tray p.14
- Entering name p.15
- Enter special characters and symbols p.15
- Enter letters p.15
- Automatic changeover between sum mer time winter time p.15
- Setting the country correctly p.15
- Set the time zone p.15
- Selecting the language p.15
- Selecting the country p.15
- Notice p.15
- Initial installation p.15
- Entering the date and time p.15
- Entering number p.15
- Requirements p.16
- Only high speed certified usb cable p.16
- Notice only high speed certified usb cable p.16
- Notice p.16
- Connecting usb cable p.16
- Connecting to the computer p.16
- Connection to private automatic branch exchange p.17
- Chain dialling p.17
- Using the telephone book p.17
- Telephone functions p.17
- Placing a call on the device p.17
- Notice p.17
- No hands free operation possible p.17
- Insert dialling pause p.17
- Incorrect outside line access code p.17
- Getting outside line p.17
- Direct dialling p.17
- Dialling with the handset replaced p.17
- Setting the country correctly p.18
- Notice p.18
- Missed calls p.18
- Displaying telephone book names p.18
- Calling line identification clip p.18
- Access function p.19
- Telephone book of the device p.19
- Saving entry p.19
- Outside line access code p.19
- Number from the last number redi al list p.19
- Notice p.19
- No repeat entries p.19
- New entr p.19
- Navigating in the editor p.19
- Looking up an entry p.19
- Help button p.19
- Enter letters p.19
- Edit entry p.19
- Assigning the standard ring tone p.19
- Assigning the standard ring tone p.20
- All telephone book entries are delet ed p.20
- Printing the telephone book p.20
- Access function p.20
- Printing list of all entries p.20
- Printing an individual entry p.20
- Phoneboo p.20
- Notice p.20
- New grou p.20
- Help button p.20
- Groups p.20
- Delete ye p.20
- Delete singl p.20
- Delete an entry p.20
- Delete all entries p.20
- Delete al p.20
- Creating group p.20
- Access function p.21
- Accept grou p.21
- Notice p.21
- Entries are not deleted p.21
- Edit group p.21
- Deleting a group p.21
- Delete ye p.21
- Delete singl p.21
- Unsuitable paper p.22
- Specifications for print media p.22
- Pulling out paper stopper p.22
- Printer and printing media p.22
- Paper tray p.22
- Forms from a laser printer p.22
- Do not use the paper stopper with legal paper p.22
- Connecting to the computer p.22
- Connecting to the compu ter p.22
- 250 250 p.23
- Notice p.23
- Loading pre printed material p.23
- Insert paper into the paper tray p.23
- Initial operation p.23
- Forms from a laser printer p.23
- Reset settings p.24
- Loading pre printed material p.24
- Loading pre printed mate rial p.24
- Load templates into the manual paper feed p.24
- Load paper into the manual paper feed p.24
- Inserting slides and labels p.24
- Insert the template into the paper tray p.24
- Forms from a laser printer p.24
- Print calendar p.25
- Notice p.25
- Help button p.25
- Unsuitable slides and labels p.25
- Sudoku printing a game p.25
- Printing the last game again p.25
- Printing on both sides manual duplex printing p.25
- Printing on both sides man ual duplex printing p.25
- Printing a game p.25
- Switching off function p.26
- Sudoku for every day p.26
- Printing the solution p.26
- Notice p.26
- Last solution available p.26
- Send a fax using standard settings p.27
- Notice p.27
- Loading documents p.27
- Call up function immediately p.27
- Automatic redial p.27
- Unsuitable documents p.27
- Specifications for documents p.27
- Set fax transmission from the memory p.27
- Send fax immediately p.27
- Using the telephone book p.28
- Super fin p.28
- Starting transmission p.28
- Standar p.28
- Set resolution p.28
- Sending fax later timer function p.28
- Notice p.28
- Incorrect outside line access code p.28
- Getting outside line p.28
- Dialling a number p.28
- Deleting a job p.28
- Connection to private automatic branch exchange p.28
- Using fax templates p.29
- Transmission to multiple recipients p.29
- Start fax reception from additional telephone p.29
- Sending to multiple recipients broadcasting p.29
- Sending to multiple recipi ents broadcasting p.29
- Sending a fax to a group p.29
- Receiving fax manually p.29
- Notice p.29
- No hands free operation possible p.29
- Manually sending a fax p.29
- Fax reception p.29
- Eavesdropping while connection is established p.29
- Eavesdropping while con nection is established p.29
- Chain dialling p.29
- Cancel process p.29
- Abort fax reception p.29
- Time deferred polling p.30
- Switching on and off p.30
- Setting protected fax reception p.30
- Receiving fax manually p.30
- Receive faxes silently p.30
- Printing out fax transmissions p.30
- Polling faxes directly p.30
- Polling faxes p.30
- Notice p.30
- Message memory full p.30
- Help button p.30
- Entering the pin code p.30
- Deleting a job p.30
- Delete fax messages sent p.30
- Command p.30
- Changing a job p.31
- Printing the job list p.31
- Printing a job p.31
- Notice p.31
- Navigating in the menu p.31
- Immediate job execution p.31
- Help button p.31
- Deleting a job p.31
- Command p.31
- Super fin p.32
- Standar p.32
- Specifications for documents p.32
- Setting the resolution for the copier p.32
- Set resolution p.32
- Notice p.32
- Loading documents p.32
- Copier p.32
- Unsuitable documents p.32
- Notice p.33
- Make several copies using the second profile p.33
- Make several copies using standard settings p.33
- Make several copies using stand ard settings p.33
- Make copy using the second profile p.33
- Make copy using the second pro file p.33
- Make copies using user defined settings p.33
- Make copies using the second profile p.33
- Make copies using the sec ond profile p.33
- Make copies using standard settings p.33
- Make copies p.33
- Make a copy using standard settings p.33
- Make a copy using standard set tings p.33
- Button p.33
- Access function p.33
- Qualit p.33
- Set resolution p.34
- Select the preset values p.34
- Qualit p.34
- Notice p.34
- Make enlarged or compressed copies p.34
- Make enlarged or com pressed copies p.34
- Make copies p.34
- Copying several documents onto one page mosaic copy p.34
- Configure settings for second profile p.34
- Configure settings for sec ond profile p.34
- Setting the contrast p.35
- Setting the brightness p.35
- Help button p.36
- Entering the date and time p.36
- Access function p.36
- Toner sav p.36
- Settings p.36
- Setting the country correctly p.36
- Set up toner saving function p.36
- Set up toner saving func tion p.36
- Set up power saving function p.36
- Set up power saving func tion p.36
- Set the time zone p.36
- Selecting the language p.36
- Selecting the country p.36
- Power sav p.36
- Notice p.36
- Navigating in the menu p.36
- Modifying the basic settings p.36
- Time zone editor p.37
- Automatic changeover between sum mer time winter time p.37
- Super fin p.37
- Adjusting volume level p.37
- Standar p.37
- Setting the ring tones p.37
- Setting the resolution for the copier p.37
- Setting the number of rings p.37
- Set resolution for fax transmission p.37
- Set resolution for fax transmis sion p.37
- Set resolution p.37
- Selecting the ring tone p.37
- Qualit p.37
- Notice p.37
- Entering your telephone number and name p.37
- Entering number p.37
- Entering name p.37
- Enter letters p.37
- Turning page header on off p.38
- Setting the paper format p.38
- Setting the contrast p.38
- Set the level of brightness for the copier p.38
- Set paper weight p.38
- Set paper source p.38
- Set fax transmission from the memory p.38
- Notice p.38
- Modifying the basic settings p.38
- Message memory full p.38
- Deactivating the button tones p.38
- Configure paper settings p.38
- Fax at additional telephone p.39
- Ext answering machine mode p.39
- Automatic mode p.39
- Additional options for fax transmission p.39
- Switching transmission report on off p.39
- Silent fax reception p.39
- Setting the fax reception mode p.39
- Reducing transmission speed p.39
- On erro p.39
- Notice p.39
- Manual mode p.39
- Manual fax reception p.39
- Fax reception mode with additional devices p.39
- Fax mode p.39
- Locking the keyboard p.40
- Locking the device p.40
- Entering the pin code p.40
- Configuring the display p.40
- Blocking manual dialling p.40
- Additional fax reception options p.40
- Setting the paper format p.40
- Set page adjustment p.40
- Set a threshold for pagination p.40
- Reducing the reception speed p.40
- Printing multiple copies p.40
- Only direct p.40
- Notice p.40
- Printing the functions list p.41
- Printing fax journal call log p.41
- Print lists and reports p.41
- Phoneboo p.41
- Notice p.41
- Lock settings p.41
- Help button p.41
- Function lis p.41
- Command p.41
- Prints the list of settings p.41
- Printing the telephone book p.41
- Printing the job list p.41
- Telephone lines and additional devices p.42
- Set up the public switch telephone network pstn p.42
- Set up the public switch tel ephone network pstn p.42
- Set up private branch exchange pabx p.42
- Set the outside line access code p.42
- Set the connection type p.42
- Selecting the dialling process p.42
- Selecting the dialling proc ess p.42
- Enter the outside line access code p.42
- Enter the length of the direct dial number p.42
- Connection to the device p.43
- Connecting additional devices p.43
- Answering machine records fax signals p.43
- Using an external answering machine p.43
- Using additional telephones easylink p.43
- Taking over the line p.43
- Starting fax reception p.43
- Notice p.43
- Length of outgoing message p.43
- Isdn connection p.43
- Dsl connection p.43
- Connection to the telephone line p.43
- Connection to the first telephone socket p.43
- Display number of copied pages p.44
- Display counter levels p.44
- Checking the firmware version p.44
- Checking the firmware ver sion p.44
- Use original consumable materials p.44
- Changing the toner cartridge p.44
- Troubleshooting p.44
- Changing the toner car tridge p.44
- Service p.44
- Observe packaging instructions p.44
- Notice p.44
- Escaping toner dust p.44
- Do not open during a print job p.44
- Displaying the toner level p.44
- Display the number of fax pages sent p.44
- Display the number of fax pages received p.44
- Display number of scanned documents p.44
- Display number of scanned docu ments p.44
- Display number of printed pages p.44
- Escaping toner dust p.45
- Edges on the device cover p.45
- Clearing paper jam in paper tray paper feed p.46
- Toner cartridge not inserted cor rectly p.46
- Fixing a paper jam p.46
- Escaping toner dust p.46
- Escaping toner dust p.47
- Edges on the device cover p.47
- Clearing paper jam in the print unit p.47
- Toner cartridge not inserted cor rectly p.48
- Notice p.48
- Device parts are hot p.48
- Continue print job p.48
- Clearing paper jam in the fuser unit p.48
- Notice p.49
- Instructions for cleaning p.49
- Fixing a document jam p.49
- Fax cleaning sheets p.49
- Cleaning p.49
- Switching off the device p.49
- Recommissioning p.49
- Instructions for cleaning p.50
- Edges on the device cover p.50
- Do not open during a print job p.50
- Cleaning the led print head p.50
- Clean scanner and document feeder p.50
- Toner cartridge not inserted cor rectly p.51
- Instructions for cleaning p.51
- Instructions for calibrating p.51
- Escaping toner dust p.51
- Calibrating the scanner p.51
- Settings will be deleted p.52
- Power cycling p.52
- Notice p.52
- Cancelling entry p.52
- Using service codes p.52
- Sure ye p.52
- Sure n p.52
- Problems with faxing possible cause s p.53
- Problems printing or copying possible cause s p.53
- Problems and possible causes p.53
- General information possible cause s p.53
- Problems printing or copying possible cause s p.54
- Printer system error fuser unit error paper feed error led head error scanner error carrier error p.55
- Print job error p.55
- Paper jam p.55
- Memory full p.55
- General error messages possible cause s p.55
- Error messages and possible causes p.55
- Defect toner p.55
- Cooling p.55
- Wrong paper paper size p.55
- White page p.55
- Toner low p.55
- Toner empty non genuine toner not installed toner p.55
- Remove paper p.55
- Error messages on the transmission report possible cause s p.56
- Error messages on the transmission report p.56
- Error messages on the transmission report possible cause s p.57
- Calling line identification clip p.58
- Caller list p.58
- Call waiting p.58
- Call toggling p.58
- Call hold p.58
- Call by call p.58
- Broadcasting p.58
- Asymmetric digital subscriber line adsl p.58
- Glossary p.58
- Easylink p.58
- Dual tone multi frequency dtmf p.58
- Direct dial number p.58
- Digital subscriber line dsl p.58
- Dialling pause p.58
- Chain dialling p.58
- Hook flash function p.59
- Handshake p.59
- Flash key r key p.59
- Fax switch p.59
- Fax signal cng tone calling signal p.59
- Fax polling p.59
- Fax groups p.59
- Error correction mode ecm p.59
- Encoding p.59
- Scanning p.59
- Pulse dialling p.59
- Private branch exchange p.59
- Polling p.59
- Pabx pbx p.59
- Outside line access code p.59
- Memory p.59
- Warm up phase p.60
- Transfer speed p.60
- Toner level memory p.60
- Tone dialling dual tone multi frequency p.60
- Time stamp p.60
- Telephone number suppression clir p.60
- Sending to multiple recipients broadcast ing p.60
- Sender identification header p.60
- Appendix p.61
- Technical data p.61
- Standards p.61
- Scanner p.61
- Printer p.61
- Paper paper tray p.61
- Paper manual paper feed p.61
- Memory p.61
- Document feed slot p.61
- Copier p.61
- Computer connection p.61
- Terms and conditions for united king dom only p.62
- Guarantee p.62
- C out of guarantee repairs p.62
- B exclusions from guarantee p.62
- A general guarantee conditions p.62
- Declaration of conformity doc p.63
- United kingdom p.68
- Sagem communications p.68
- Customer information p.68
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