Tp-Link td-w8950n [96/98] Appendix c troubleshooting

TD-W8950N 150Mbps Wireless N ADSL2+ Modem Router User Guide

Appendix C: Troubleshooting

T1. What can I do if I don’t know or forget my password?

 For default wireless password: Please refer to the “Wireless Password/PIN” labeled on the

bottom of the modem router.

 For the web management page password: Reset the modem router first and then use the

default user name and password: admin/admin.

T2. How do I restore my modem router’s configuration to its factory default

settings?

 With the modem router powered on, press and hold down the WPS/RESET button on the rear

panel of the modem router for more than 5 seconds and then release it. If all LEDs turn on

momentarily, you restore the modem router successfully.

 Log into the Web Management page of the modem router, and go to Management >

Settings > Restore Default, click Restore Default Settings and wait until the reset process is

complete.



Note:

Once the modem router is reset, the current configuration settings will be lost and you will need to

re-configure the router.

T3. What can I do if I cannot access the web-based configuration page?

1) Configure your computer’s IP Address.

For Mac OS X

 Click the Apple icon on the upper left corner of the screen.

 Go to “System Preferences -> Network”.

 Select Airport on the left menu bar, and then click Advanced for wireless configuration; or

select Ethernet for wired configuration.

 In the Con-figure IPv4 box under TCP/IP, select Using DHCP.

 Click Apply to save the settings.

For Windows

 Setting IP address automatically (please refer to Appendix B: "Configuring the PC”.)

Select Obtain an IP address automatically, Choose Obtain DNS server automatically, as

shown in the Figure below: