Axis 212 PTZ-V [43/57] Emergency recovery procedure
![Axis 212 PTZ-V [43/57] Emergency recovery procedure](/views2/1064155/page43/bg2b.png)
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AXIS 212 PTZ/-V - Troubleshooting
Emergency Recovery Procedure
If power or the network connection to the camera is lost during the upgrade, the process will fail and the unit will become
unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial
number is found on the label attached to the bottom of the camera.
1. UNIX/Linux - From the command line, type the following:
arp -s <IP address of camera> <Serial number> temp
ping -s 408 <IP address of camera>
Windows - From a command/DOS prompt, type the following:
arp -s <IP address of camera> <Serial number>
ping -l 408 -t <IP address of camera>
2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the camera’s IP address. In the page that appears, use the Browse button to select the
upgrade file to use, for example, axis212ptz.bin. Then click the Load button to restart the upgrade process.
4. After the upgrade has completed (1-10 minutes), the unit will automatically restart and show a steady green on the
Power and Status LEDs and flashing green or amber on the Network LED.
5. Referring to the installation guide, reinstall the camera.
If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at
www.axis.com/techsup/
Axis Support
If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a
brief description of the problem.
Server Report - go to Setup > System Options > Support Overview. The server report contains important information about
the server and its software, as well as a list of the current parameters.
The Log file is available from Setup > System Options > Logs & Reports. The Log file records events in the unit since the last
system restart and can be a useful diagnostic tool when troubleshooting.
Содержание
- User s manual 1
- Axis 212 ptz v user s manual 2
- Equipment modifications 2
- Intellectual property rights 2
- Liability 2
- Notices 2
- Support 2
- Trademark acknowledgments 2
- Axis 212 ptz v table of contents 3
- Contents 3
- Axis 212 ptz v table of contents 4
- Axis 212 ptz v product overview 5
- Key features 5
- Product overview 5
- Axis 212 ptz v product overview 6
- Hardware overview 6
- Axis 212 ptz v product overview 7
- I o terminal connector pinout 7
- Led indicators 7
- Access from a browser 8
- Accessing the camera 8
- Axis 212 ptz v accessing the camera 8
- Setting the root password 8
- Accessing the camera from the internet 9
- Adjust focus 9
- Axis 212 ptz v accessing the camera 9
- Axis media control 9
- Axis 212 ptz v the live view page 10
- The live view page 10
- Amc audio controls 11
- Axis 212 ptz v the live view page 11
- Pan tilt zoom controls 11
- The control panel 11
- Axis 212 ptz v video streams 12
- Axis media control amc 12
- How to stream mpeg 4 12
- Video streams 12
- Axis 212 ptz v video streams 13
- Motion jpeg 13
- Mpeg 4 13
- Other mpeg 4 clients 13
- Quicktime real player 13
- Stream types 13
- Alternative methods of accessing the video stream 14
- Axis 212 ptz v video streams 14
- Accessing the configuration menus 15
- Axis 212 ptz v configuration 15
- Configuration 15
- Axis 212 ptz v video and image settings 16
- Image appearance 16
- Overlay settings 16
- Video and image settings 16
- Video stream 16
- Advanced 17
- Axis 212 ptz v video and image settings 17
- Camera lighting conditions 17
- Overlay image 17
- White balance 17
- Axis 212 ptz v video and image settings 18
- Low light behavior 18
- Mpeg 4 18
- Audio settings 19
- Axis 212 ptz v audio settings 19
- Axis 212 ptz v audio settings 20
- Axis 212 ptz v live view config 21
- Layout 21
- Live view config 21
- Axis 212 ptz v live view config 22
- Custom settings 22
- Default video format 22
- Action buttons 23
- Axis 212 ptz v live view config 23
- Default viewer 23
- Viewer settings 23
- Axis 212 ptz v live view config 24
- User defined links 24
- Axis 212 ptz v live view config 25
- External video 25
- Html examples 25
- Sequence mode 25
- Advanced ctrl panel 26
- Axis 212 ptz v ptz configuration 26
- Guard tour 26
- Preset positions 26
- Ptz configuration 26
- Axis 212 ptz v event configuration 27
- Event configuration 27
- Event servers 27
- Event types 27
- Axis 212 ptz v event configuration 28
- Example 28
- How to set up a triggered event 28
- Pre trigger and post trigger buffers 28
- Triggered event 28
- Axis 212 ptz v event configuration 29
- Configuration example 29
- Motion detection 29
- Scheduled event 29
- Axis 212 ptz v event configuration 30
- Configuring motion detection 30
- Example 30
- Examples 30
- Motion detection parameters 30
- Port status 30
- Axis 212 ptz v system options 31
- Ip address filter 31
- Security 31
- System options 31
- Axis 212 ptz v system options 32
- Axis 212 ptz v system options 33
- Basic tcp ip settings 33
- Date time 33
- Network 33
- Advanced tcp ip settings 34
- Axis 212 ptz v system options 34
- Axis 212 ptz v system options 35
- Lan intranet wan internet 35
- Axis 212 ptz v system options 36
- Qos quality of service 36
- Qos settings 36
- Smtp email 36
- Axis 212 ptz v system options 37
- Bonjour 37
- Ports devices 37
- Traps for snmp v1 v2 37
- Axis 212 ptz v system options 38
- Configuration 38
- Maintenance 38
- Support 38
- Advanced 39
- Axis 212 ptz v system options 39
- Caution 39
- Resetting to the factory default settings 39
- Using the control button 39
- Axis 212 ptz v the i o terminal connector 40
- I o terminal connector 40
- Pinout and interface 40
- The i o terminal connector 40
- Axis 212 ptz v the i o terminal connector 41
- Terminal connectors schematics 41
- Axis 212 ptz v troubleshooting 42
- Checking the firmware 42
- Troubleshooting 42
- Upgrading the firmware 42
- Axis 212 ptz v troubleshooting 43
- Axis support 43
- Emergency recovery procedure 43
- Axis 212 ptz v troubleshooting 44
- Symptoms possible causes and remedial actions 44
- Axis 212 ptz v troubleshooting 45
- Axis 212 ptz v troubleshooting 46
- Axis 212 ptz v technical specifications 47
- Technical specifications 47
- Axis 212 ptz v technical specifications 48
- Axis 212 ptz v technical specifications 49
- Axis 212 ptz v technical specifications 50
- Bandwidth 50
- General performance considerations 50
- Optimizing your system 50
- Axis 212 ptz v glossary of terms 51
- Glossary of terms 51
- Axis 212 ptz v glossary of terms 52
- Axis 212 ptz v glossary of terms 53
- Axis 212 ptz v glossary of terms 54
- Axis 212 ptz v glossary of terms 55
- Axis 212 ptz v index 56
- Axis 212 ptz v index 57
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