Axis 212 PTZ-V [46/57] Axis 212 ptz v troubleshooting
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AXIS 212 PTZ/-V - Troubleshooting
For additional assistance, please contact your reseller or see the support pages on Axis Website at www.axis.com/techsup
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based upon changes in luminance in the image. This means that
if there are sudden changes in the lighting, motion detection may be triggered mis-
takenly. Lower the sensitivity setting to avoid problems with luminance.
No audio
Incorrect setup
Check the sound card in the PC. Ensure that the mute button is not pressed and the
volume settings are correct.
No audio or very poor audio quality
Check that the correct Audio Input source is selected under Setup > Audio > Source.
Select Microphone for the internal microphone or for a connected external micro-
phone. Select Line for a connected line in source.
Audio volume too low/high
Volume settings incorrect
The volume of the microphone is either too high or too low. Change the volume for
the microphone in the toolbar on the Live View page.
Poor audio quality
Too many users
Too many users/clients connected to the camera may affect the sound quality
adversely. Try limiting the number of clients allowed to connect under Basic Config-
uration > Users.
CPU overloaded
Reduce the number of listeners and viewers and decrease the image resolution and
compression.
Unsynchronized audio and video
It is recommended that the camera's time setting is synchronized with an NTP Server.
This is enabled under System Options > Date & Time.
Distorted audio
Check that the correct Audio Input source is selected under Setup > Audio > Source.
Select Microphone for the internal microphone or for a connected external micro-
phone. Select Line for a connected line in source.
Stuttering audio
Audio break-up (stuttering audio) can be reduced using the Audio Buffer in AXIS
Media Control. Right-click the video image and select ‘Settings’ and ‘Audio’. A higher
audio buffering level will reduce audio break-up, but may introduce a noticeable lag
in audio transmission.
Содержание
- User s manual 1
- Axis 212 ptz v user s manual 2
- Equipment modifications 2
- Intellectual property rights 2
- Liability 2
- Notices 2
- Support 2
- Trademark acknowledgments 2
- Axis 212 ptz v table of contents 3
- Contents 3
- Axis 212 ptz v table of contents 4
- Axis 212 ptz v product overview 5
- Key features 5
- Product overview 5
- Axis 212 ptz v product overview 6
- Hardware overview 6
- Axis 212 ptz v product overview 7
- I o terminal connector pinout 7
- Led indicators 7
- Access from a browser 8
- Accessing the camera 8
- Axis 212 ptz v accessing the camera 8
- Setting the root password 8
- Accessing the camera from the internet 9
- Adjust focus 9
- Axis 212 ptz v accessing the camera 9
- Axis media control 9
- Axis 212 ptz v the live view page 10
- The live view page 10
- Amc audio controls 11
- Axis 212 ptz v the live view page 11
- Pan tilt zoom controls 11
- The control panel 11
- Axis 212 ptz v video streams 12
- Axis media control amc 12
- How to stream mpeg 4 12
- Video streams 12
- Axis 212 ptz v video streams 13
- Motion jpeg 13
- Mpeg 4 13
- Other mpeg 4 clients 13
- Quicktime real player 13
- Stream types 13
- Alternative methods of accessing the video stream 14
- Axis 212 ptz v video streams 14
- Accessing the configuration menus 15
- Axis 212 ptz v configuration 15
- Configuration 15
- Axis 212 ptz v video and image settings 16
- Image appearance 16
- Overlay settings 16
- Video and image settings 16
- Video stream 16
- Advanced 17
- Axis 212 ptz v video and image settings 17
- Camera lighting conditions 17
- Overlay image 17
- White balance 17
- Axis 212 ptz v video and image settings 18
- Low light behavior 18
- Mpeg 4 18
- Audio settings 19
- Axis 212 ptz v audio settings 19
- Axis 212 ptz v audio settings 20
- Axis 212 ptz v live view config 21
- Layout 21
- Live view config 21
- Axis 212 ptz v live view config 22
- Custom settings 22
- Default video format 22
- Action buttons 23
- Axis 212 ptz v live view config 23
- Default viewer 23
- Viewer settings 23
- Axis 212 ptz v live view config 24
- User defined links 24
- Axis 212 ptz v live view config 25
- External video 25
- Html examples 25
- Sequence mode 25
- Advanced ctrl panel 26
- Axis 212 ptz v ptz configuration 26
- Guard tour 26
- Preset positions 26
- Ptz configuration 26
- Axis 212 ptz v event configuration 27
- Event configuration 27
- Event servers 27
- Event types 27
- Axis 212 ptz v event configuration 28
- Example 28
- How to set up a triggered event 28
- Pre trigger and post trigger buffers 28
- Triggered event 28
- Axis 212 ptz v event configuration 29
- Configuration example 29
- Motion detection 29
- Scheduled event 29
- Axis 212 ptz v event configuration 30
- Configuring motion detection 30
- Example 30
- Examples 30
- Motion detection parameters 30
- Port status 30
- Axis 212 ptz v system options 31
- Ip address filter 31
- Security 31
- System options 31
- Axis 212 ptz v system options 32
- Axis 212 ptz v system options 33
- Basic tcp ip settings 33
- Date time 33
- Network 33
- Advanced tcp ip settings 34
- Axis 212 ptz v system options 34
- Axis 212 ptz v system options 35
- Lan intranet wan internet 35
- Axis 212 ptz v system options 36
- Qos quality of service 36
- Qos settings 36
- Smtp email 36
- Axis 212 ptz v system options 37
- Bonjour 37
- Ports devices 37
- Traps for snmp v1 v2 37
- Axis 212 ptz v system options 38
- Configuration 38
- Maintenance 38
- Support 38
- Advanced 39
- Axis 212 ptz v system options 39
- Caution 39
- Resetting to the factory default settings 39
- Using the control button 39
- Axis 212 ptz v the i o terminal connector 40
- I o terminal connector 40
- Pinout and interface 40
- The i o terminal connector 40
- Axis 212 ptz v the i o terminal connector 41
- Terminal connectors schematics 41
- Axis 212 ptz v troubleshooting 42
- Checking the firmware 42
- Troubleshooting 42
- Upgrading the firmware 42
- Axis 212 ptz v troubleshooting 43
- Axis support 43
- Emergency recovery procedure 43
- Axis 212 ptz v troubleshooting 44
- Symptoms possible causes and remedial actions 44
- Axis 212 ptz v troubleshooting 45
- Axis 212 ptz v troubleshooting 46
- Axis 212 ptz v technical specifications 47
- Technical specifications 47
- Axis 212 ptz v technical specifications 48
- Axis 212 ptz v technical specifications 49
- Axis 212 ptz v technical specifications 50
- Bandwidth 50
- General performance considerations 50
- Optimizing your system 50
- Axis 212 ptz v glossary of terms 51
- Glossary of terms 51
- Axis 212 ptz v glossary of terms 52
- Axis 212 ptz v glossary of terms 53
- Axis 212 ptz v glossary of terms 54
- Axis 212 ptz v glossary of terms 55
- Axis 212 ptz v index 56
- Axis 212 ptz v index 57
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