![HP dl360 g9 8sff cto server [12/152] Important if more than one dimm slot led is illuminated further troubleshooting is required test each bank of dimms by removing all other dimms isolate the failed...](/img/pdf.png)
HP dl360 g9 8sff cto server [12/152] Important if more than one dimm slot led is illuminated further troubleshooting is required test each bank of dimms by removing all other dimms isolate the failed...
![HP dl360 g9 8sff cto server [12/152] Important if more than one dimm slot led is illuminated further troubleshooting is required test each bank of dimms by removing all other dimms isolate the failed...](/views2/1169377/page12/bgc.png)
Component identification 12
Systems Insight Display
LED and color
Health LED
System power
LED
Status
Over temp (amber) Amber Green
The Health Driver has detected a cautionary
temperature level.
Over temp (amber) Red Amber
The server has detected a hardware critical
temperature level.
PCI riser (amber) Red Green The PCI riser cage is not seated properly.
Fan (amber) Amber Green One fan has failed or has been removed.
Fan (amber) Red Green
Two or more fans have failed or been
removed.
Power supply (amber) Red Amber
One or more of the following conditions
may exist:
•
Only one power supply is installed and
that power supply is in standby.
•
Power supply fault
•
System board fault
Power supply (amber) Amber Green
One or more of the following conditions
may exist:
•
Redundant power supply is installed and
only one power supply is functional.
•
AC power cord is not plugged into
redundant power supply.
•
Redundant power supply fault
•
Power supply mismatch at POST or
power supply mismatch through hot-plug
addition
Power cap (off) — Amber Standby
Power cap (green) — Flashing green Waiting for power
Power cap (green) — Green Power is available.
Power cap (flashing
amber)
— Amber Power is not available.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is
required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by
replacing each DIMM in a bank with a known working DIMM.
Содержание
- Abstract 1
- Hp proliant dl360 gen9 server user guide 1
- Notice 2
- Contents 3
- Component identification 7
- Front panel components 7
- Item item description 7
- Front panel leds and buttons 8
- Item item description status 8
- Item item description status 9
- Power fault leds 10
- Subsystem subsystem led behavior 10
- Systems insight display leds 10
- The following table provides a list of power fault leds and the subsystems that are affected not all power faults are used by all servers 10
- The hp systems insight display leds represent the system board layout the display provides status for all internal leds and enables diagnosis with the access panel installed to view the leds access the hp systems insight display 10
- The uid button can be used to display the hp proliant pre boot health summary when the server will not power on for more information see the hp ilo 4 user guide on the hp website http www hp com go ilo docs 10
- Uid button functionality 10
- Description status 11
- For more information see systems insight display led combinations on page 11 11
- Systems insight display led combinations 11
- Systems insight display systems insight display led and color health led system power led status 11
- When the health led on the front panel illuminates either amber or red the server is experiencing a health event combinations of illuminated systems insight display leds the system power led and the health led indicate system status 11
- Important if more than one dimm slot led is illuminated further troubleshooting is required test each bank of dimms by removing all other dimms isolate the failed dimm by replacing each dimm in a bank with a known working dimm 12
- Systems insight display led and color health led system power led status 12
- Item description 13
- Rear panel components 13
- Item description status 14
- Rear panel leds and buttons 14
- Flex slot battery backup module leds and buttons 15
- For more information about the fsbbu module see hp 750 w flex slot hot plug battery backup module on page 95 15
- Item description 15
- Of led flashes of led flashes state of change 15
- The state of the led indicates the fsbbu operating mode led mode state 15
- When the battery check button is pressed the led indicates the state of the battery the number of times that the led flashes indicates the state of change 15
- Non hot plug pci riser board slot definitions 16
- Item description 17
- System board components 17
- Caution caution clearing cmos and or nvram deletes configuration information be sure to properly configure the server or data loss could occur 18
- Important important before using the s7 switch to change to legacy bios boot mode be sure the hp dynamic smart array b140i controller is disabled do not use the b140i controller when the server is in legacy bios boot mode 18
- Item description 18
- Nmi jumper 18
- Position default function 18
- System maintenance switch 18
- The nmi jumper allows administrators to perform a memory dump before performing a hard reset crash dump analysis is an essential part of eliminating reliability problems such as hangs or crashes in oss device drivers and applications many crashes can freeze a system requiring you to do a hard reset resetting the system erases any information that would support root cause analysis 18
- To access the redundant rom set s1 s5 and s6 to on 18
- When the system maintenance switch position 6 is set to the on position the system is prepared to erase all system configuration settings from both cmos and nvram 18
- Device numbers 19
- Dimm slots 19
- Hot plug drive led definitions 20
- Hot plug fans 20
- Item led status definition 20
- Sff configuration 20
- Extend the server from the rack 23
- Operations 23
- Power down the server 23
- Power up the server 23
- Install the access panel 24
- Remove the access panel 24
- Remove the hot plug fan 24
- Remove the server from the rack 24
- Remove the pci riser cage 25
- Install the pci riser cage 26
- Connect each power cord to the power source 27
- Connect each power cord to the server 27
- For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 27
- Install the access panel on page 24 27
- Install the pci riser cage 27
- Install the server into the rack 27
- Power up the server on page 23 27
- Remove the access panel on page 24 27
- Optimum environment 28
- Space and airflow requirements 28
- Support and deployment services 28
- Temperature requirements 29
- Connecting a dc power cable to a dc power source 30
- Electrical grounding requirements 30
- Power requirements 30
- Rack warnings 31
- Identifying the contents of the server shipping carton 32
- Installing hardware options 32
- Installing the server into the rack 32
- Installing the operating system 34
- Powering on and selecting boot options in uefi boot mode 34
- Registering the server 35
- Hardware options installation 36
- High performance fan option 36
- Introduction 36
- Remove all standard fans from the fan bays 37
- Remove fan blanks from the fan bays if installed 37
- Processor and fan option 38
- High performance heatsink 43
- Memory options 45
- Channel channel population order slot number 46
- Depending on the processor model the number of dimms installed and whether lrdimms or rdimms are installed the memory clock speed can be reduced to 1600 mt s 46
- Dimm type dimm rank dimm capacity native speed mt s 46
- Dimm type dimm type dimm rank 1 dimm per channel 2 dimms per channel 3 dimms per channel 46
- For more information about product features specifications options configurations and compatibility see the product quickspecs on the hp website http www hp com go qs 46
- For the location of the slot numbers see dimm slot locations dimm slots on page 19 46
- Hp smartmemory 46
- Hp smartmemory authenticates and unlocks certain features available only on hp qualified memory and verifies whether installed memory has passed hp qualification and test processes qualified memory is performance tuned for hp proliant and bladesystem servers and provides future enhanced support through hp active health and manageability software 46
- Memory subsystem architecture 46
- Populated dimm speed mt s 46
- The memory subsystem in this server is divided into channels each processor supports four channels and each channel supports three dimm slots as shown in the following table 46
- Dimm identification 47
- Single dual and quad rank dimms 47
- Advanced ecc memory configuration 48
- Memory configurations 48
- General dimm slot population guidelines 49
- Online spare memory configuration 49
- Advanced ecc population guidelines 50
- Installing a dimm 50
- Online spare population guidelines 50
- Population order 50
- Hot plug hard drive guidelines 51
- Installing a hot plug sas or sata drive 52
- Removing the hard drive blank 52
- Removing a hot plug sas or sata drive 53
- Sff sas sata drive cage assembly option 53
- Sff universal media bay option 56
- Install the universal media bay option 57
- Remove the universal media bay blank 57
- Sff dvd rw vga usb 57
- Connect the sata optical cable to the sata optical storage drive connector 58
- Connect the vga usb cable to the front vga usb connector toward the rear of the system board 58
- Route the cables along the edge of the system board and then connect the cables to the system board 58
- Sff dvd rw vga usb connections 58
- Sff vga usb 58
- Sff vga usb connections 58
- Lff universal media bay option 59
- Install the universal media bay option 60
- Lff optical drive 60
- Lff optical drive blank 60
- Lff vga usb blank 60
- After installing the 4 lff optical drive connect the odd cable to the rear of the drive 61
- Lff vga usb 61
- Lff vga usb connections 61
- Route the cables along the edge of the system board and then connect the cables to the system board 61
- Full height pcie x16 riser cage assembly option 62
- Align the pcie x16 riser cage with the corresponding connector on the system board and then press down on the riser cage 64
- Install the full height pcie x16 riser cage latch 64
- Lift and remove the riser cage latch 64
- Low profile pcie slot riser cage option 65
- Gpu riser and cable option 66
- Connect the gpu riser cable to the gpu and the primary riser cage pca 68
- Disconnect each power cord from the power source 68
- Disconnect each power cord from the server 68
- Do one of the following 68
- Extend the server from the rack on page 23 68
- Hp smart storage battery 68
- Install the riser cage 68
- Power down the server on page 23 68
- Remove all power 68
- Remove the server from the rack on page 24 68
- To install the component 68
- Hp smart array p440ar controller option 69
- Hp smart array p840 controller board option 71
- Connect the mini sas cables from the standard backplane to port one on the optional p840 controller board 72
- Install the riser board assembly 72
- Internal sas cable option 73
- Systems insight display module 75
- Guide the sid cable through the front of the server 78
- Install the sid module into the front panel and secure the module to the chassis with the screws from the kit 78
- To install the sid module 78
- Flexiblelom option 79
- Connect each power cord to the power source 80
- Connect each power cord to the server 80
- Connect the lan segment cables 80
- Firmly seat the flexiblelom in the slot 80
- For instructions on how to extend or remove the server from the rack see the documentation that ships with the rack rail system 80
- Install the access panel on page 24 80
- Install the component 80
- Remove the access panel on page 24 80
- Remove the flexiblelom pcie blank 80
- Remove the server from the rack on page 24 80
- Slide the server into the rack 80
- Tighten the thumbscrew 80
- Serial cable option 81
- Expansion board options 82
- Removing the expansion slot blanks 82
- Primary pci riser cage 83
- Installing an expansion board 84
- Connect each power cord to the power source 86
- Connect each power cord to the server 86
- Disconnect each power cord from the power source 86
- Disconnect each power cord from the server 86
- Location discovery services ear option 86
- Power up the server on page 23 86
- Remove all power 86
- Remove the access panel on page 24 86
- Remove the hot plug fan or fan blank from fan bay 1 87
- Remove the location discovery cable protection panel from the left side of the server 88
- Install the location discovery services ear option and route the location discovery services cable through side channel 89
- Remove the standard ear 89
- Connect the location discovery services cable to the location discovery services connector on the system board 90
- Install the discovery cable protection panel 90
- Installing an ssd module on the m ssd enablement board 91
- M ssd enablement board option 91
- Installing an m ssd enablement board 92
- Connect and route the sata cables from the m ssd enablement board to the system board 94
- Install the m ssd enablement board into either slot 1 or 2 of the primary pci riser or in slot 3 of the secondary pci riser be sure that the correct bracket is installed as directed earlier in this process 94
- M ssd enablement board installed in slot 1 of the primary pci riser 94
- Hp 750 w flex slot hot plug battery backup module 95
- Hp dual 8gb microsd enterprise midline usb device 95
- Access the product rear panel 96
- Caution to prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 96
- Flex slot battery backup module configuration load support 96
- Installing the fsbbu 96
- Press the battery check button located on the rear of the fsbbu module to check the battery condition before installing the unit into the power supply bay to locate the battery check button and for more information on the fsbbu module led status see flex slot battery backup module leds and buttons on page 15 96
- Remove the blank 96
- Server 1 fsbbu server 1 fsbbu module load condition 96
- Server 2 fsbbu module load condition 96
- Supported yes no where server 1 lost input ac power 96
- Supported yes no where server 2 lost input ac power 96
- The fsbbu module can be daisy chained to only one other fsbbu module when ac power is lost to one server then the loads of both servers will determine if the fsbbu will support the combined load 96
- To install the component 96
- Warning warning to reduce the risk of personal injury from hot surfaces allow the fsbbu or power supply blank to cool before touching it 96
- Hp trusted platform module option 97
- Installing the trusted platform module board 98
- Enabling the trusted platform module 100
- Retaining the recovery key password 100
- Cabling 101
- Cabling overview 101
- Sff backplane cabling 101
- Sff universal media bay cabling 102
- Lff universal media bay cabling 103
- Smart array controller cabling 104
- Embedded sata cabling 105
- M ssd enablement board option cabling 106
- Secondary pci riser cage 107
- For more information about product features specifications options configurations and compatibility see the product quickspecs on the hp website http www hp com go qs 108
- Hp ilo 108
- Hp ilo enables and manages the active health system on page 109 and also features agentless management all key internal subsystems are monitored by hp ilo if enabled snmp alerts are sent directly by hp ilo regardless of the host operating system or even if no host operating system is installed 108
- Product quickspecs 108
- Server mode 108
- Software and configuration utilities 108
- Software or configuration utility software or configuration utility server mode 108
- The hp ilo subsystem is a standard component of hp proliant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration the hp ilo subsystem includes an intelligent microprocessor secure memory and a dedicated network interface this design makes hp ilo independent of the host server and its operating system 108
- The software and configuration utilities presented in this section operate in online mode offline mode or in both modes 108
- Active health system 109
- Hp restful api support for hp ilo 110
- Integrated management log 110
- Hp insight online 111
- Hp insight online direct connect 111
- Hp insight remote support 111
- Hp insight remote support central connect 111
- Erase utility 112
- Hp insight diagnostics 112
- Hp insight diagnostics survey functionality 112
- Intelligent provisioning 112
- Hp service pack for proliant 113
- Hp smart update manager 113
- Scripting toolkit for windows and linux 113
- Hp uefi system utilities 114
- Using hp uefi system utilities 114
- Flexible boot control 115
- Restoring and customizing configuration settings 115
- Secure boot configuration 115
- Embedded diagnostics option 116
- Embedded uefi shell 116
- Hp restful api support for uefi 116
- Re entering the server serial number and product id 116
- Automatic server recovery 117
- Hp smart storage administrator 117
- Usb support 117
- Utilities and features 117
- External usb functionality 118
- Redundant rom support 118
- Safety and security benefits 118
- Access to hp support materials 119
- Fwupdate utility 119
- Keeping the system current 119
- Updating firmware or system rom 119
- Firmware update application in system utilities 120
- Fwupdate command from within the embedded uefi shell 120
- Online flash components 120
- Drivers 121
- Operating system version support 121
- Software and firmware 121
- Version control 121
- Change control and proactive notification 122
- Hp operating systems and virtualization software support for proliant servers 122
- Hp technology service portfolio 122
- Troubleshooting 123
- Troubleshooting resources 123
- Battery replacement 124
- For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider 125
- Belarus kazakhstan russia marking 126
- Regulatory information 126
- Safety and regulatory compliance 126
- Turkey rohs material content declaration 127
- Ukraine rohs material content declaration 127
- Warranty information 127
- Electrostatic discharge 128
- Grounding methods to prevent electrostatic discharge 128
- Preventing electrostatic discharge 128
- All temperature ratings shown are for sea level an altitude derating of 1 c per 304 m 1 f per 1000 ft to 3048 m 10 000 ft is applicable no direct sunlight allowed maximum rate of change is 20 c per hour 36 f per hour the upper limit and rate of change might be limited by the type and number of options installed 129
- C to 10 c 41 f to 50 f and 35 c to 40 c 95 f to 104 f at sea level with an altitude derating of 1 c per every 175 m 1 f per every 574 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft 129
- C to 45 c 104 f to 113 f at sea level with an altitude derating of 1 c per every 125 m 1 f per every 410 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft 129
- Environmental specifications 129
- For certain approved hardware configurations the supported system inlet temperature range is extended 129
- Server specifications 129
- Specification value 129
- Specifications 129
- The approved hardware configurations for this system are listed on the hp website http www hp com servers ashrae 129
- Depending on installed options the server is configured with one of the following power supplies 130
- For detailed power supply specifications see the quickspecs on the hp website http www hp com go proliant powersupply 130
- Hp 1400w flex slot platinum plus hot plug power supply on page 134 130
- Hp 500w flex slot platinum hot plug power supply 130
- Hp 500w flex slot platinum hot plug power supply on page 130 130
- Hp 800w flex slot 48vdc hot plug power supply on page 133 130
- Hp 800w flex slot platinum hot plug power supply on page 131 130
- Hp 800w flex slot titanium plus hot plug power supply on page 132 130
- Hp 800w flex slot universal hot plug power supply on page 132 130
- Power supply specifications 130
- Specification value 130
- Hp 800w flex slot platinum hot plug power supply 131
- Specification value 131
- Hp 800w flex slot titanium plus hot plug power supply 132
- Hp 800w flex slot universal hot plug power supply 132
- Specification value 132
- Connect the equipment to a reliably grounded secondary circuit source a secondary circuit has no direct connection to a primary circuit and derives its power from a transformer converter or equivalent isolation device 133
- Hp 800w flex slot 48vdc hot plug power supply 133
- Specification value 133
- The branch circuit overcurrent protection must be rated 27 a 133
- This equipment must be installed by trained service personnel as defined by the nec and iec 60950 1 second edition the standard for safety of information technology equipment 133
- Warning to reduce the risk of electric shock or energy hazards 133
- Caution this equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment 134
- Hp 1400w flex slot platinum plus hot plug power supply 134
- If this connection is made all of the following must be met 134
- Specification value 134
- Switching or disconnecting devices must not be in the earthed circuit conductor between the dc source and the point of connection of the earthing electrode conductor 134
- The dc supply source is to be located within the same premises as the equipment 134
- This equipment must be connected directly to the dc supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the dc supply system earthing electrode conductor is connected 134
- This equipment must be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same dc supply circuit and the earthing conductor and also the point of earthing of the dc system the dc system must be earthed elsewhere 134
- Hot plug power supply calculations 135
- Before you contact hp 136
- Customer self repair 136
- Hp contact information 136
- Support and other resources 136
- Réparation par le client csr 137
- Customer self repair 138
- Riparazione da parte del cliente 138
- Reparaciones del propio cliente 139
- Customer self repair 140
- Reparo feito pelo cliente 140
- Acronyms and abbreviations 144
- Documentation feedback 148
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