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Troubleshooting

N150 2-Port Wireless Router WNR612v3

Restore the Factory Settings and Password

This section explains how to restore the factory settings, changing the router’s administration

password back to password. You can erase the current configuration and restore factory

defaults in two ways:

• Use the Erase function of the router (see Erase on page 58).

• Use the Reset button on the back of the router. See Factory Settings on page 89. If you

restore the factory settings and the router fails to restart, or the green Power/Test LED

continues to blink, the unit might be defective. If the error persists, you might have a

hardware problem and should contact technical support at

http://www.netgear.com/support.

Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to

the designated device. The device then responds with an echo reply. Troubleshooting a

network is made easy by using the ping utility in your computer or workstation.

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up

correctly.

 To ping the router from a Windows PC:

1. From the Windows toolbar, click Start, and then select Run.

2. In the field provided, type ping followed by the IP address of the router, as in this example:

ping www.routerlogin.net

3. Click OK.

You should see a message like this one:

Pinging <IP address > with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

• Wrong physical connections

For a wired connection, make sure that the numbered LAN port LED is on for the port to

which you are connected.