Stiebel Eltron DHF 13 C [16/52] Fault finding
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Stiebel Eltron DHF 13 C [16/52] Fault finding

Stiebel Eltron DHF 13 C [16/52] Fault finding
16
Fault Cause Remedy
Unit does not switch on.
– Water pressure in cold water pipe too
low.
– Descale or replace showerhead/Perlator®.
4. Fault finding - qualified installer
– Strainer in 3-way valve (6) fouled.
– Clean strainer (
D
, 22).
Differential pressure switch (10, control
valve MRC) with flow rate controller does
not switch on in spite of the hot water tap
being turned fully on.
– Clean strainer (
D
, 22).
– Necessary switch-on quantity to switch on
the heating output is not reached.
– Check water pressure.
Please help us to protect the environment by
disposing of the packaging in accordance with
the national regulations for waste processing.
6. Environment and
recycling
5. Guarantee
Unit does not produce hot water in spite of
an audible switch-on noise by the differential
pressure switch.
– Safety temperature limiter (12) has
tripped, possibly due to:
– Check intlet temperature.
a) Intlet temperature too high.
b) Control valve (MRC) faulty.–Check and if necessary replace control
valve. Press reset button (13).
Heating system does not heat water.
– No voltage.
– Heating system faulty.
– Check fuse (house installation).
– Replace tubular heating element heating
system (11).
Table 5
For guarantees please refer to the pespective
terms and conditions of supply for your
country.
The installation, electrical connection
and first operation of this appliance
should be carried out by a qualified
installer.
The company does not accept liability for
failure of any goods supplied which accor-
dance with the manufacturer's instructions.
c) Element scaled up.
3. Fault finding - user
Not hot water.
The heating element in the DHF ... C
compact control does not switch on despite
a fully opened hot water fitting.
– No power supply.
– Check fuses in the domestic system.
– The necessary switch-on quantity has not
been reached. Dirt accumulation or lime
scale blockage of the Perlators in the
fittings or the shower heads.
Fault Cause Remedy
Table 4
– Clean and/or descale.
– De-scale or replace element.

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3 Fault finding user Fault Cause Remedy Not hot water The heating element in the DHF C compact control does not switch on despite a fully opened hot water fitting No power supply Check fuses in the domestic system The necessary switch on quantity has not been reached Dirt accumulation or lime scale blockage of the Perlators in the fittings or the shower heads Clean and or descale Fault Cause Remedy Unit does not switch on Water pressure in cold water pipe too low Descale or replace showerhead Periator Strainer in 3 way valve 6 fouled Clean strainer 22 Differential pressure switch 10 control valve MRC with flow rate controller does not switch on in spite of the hot water tap being turned fully on Necessary switch on quantity to switch on the heating output is not reached Clean strainer p 22 Unit does not produce hot water in spite of an audible switch on noise by the differential pressure switch Safety temperature limiter 12 has tripped possibly due to a Intlet temperature too high Table 4 4 Fault finding qualified installer Heating system does not heat water Check water pressure b Control valve MRC faulty Check and if necessary replace control valve Press reset button 13 c Element scaled up De scale or replace element No voltage Check fuse house installation Heating system faulty Replace tubular heating element heating system 11 Table 5 5 Guarantee For guarantees please refer to the pespective terms and conditions of supply for your country Zk The installation electrical connection and first operation of this appliance should be carried out by a qualified installer The company does not accept liability for failure of any goods supplied which accor dance with the manufacturer s instructions 16 Check intlet temperature 6 Environment and recycling Please help us to protect the environment by disposing of the packaging in accordance with the national regulations for waste processing

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