Planet VC-2402-48 Инструкция по эксплуатации онлайн [33/35] 66141

Procedure 3-3 Troubleshoot VDSL/ADSLx Service Problems

Problem indication: No VDSL/ADSLx service to the affected subscribers (POTS

service is ok).

1 If all subscribers connected to the DSLAM are affected, and the SYS LED on the

front panel is not lit, check the power switch on the front panel:

• if the power switch is set to the OFF position, power up the DSLAM by sliding

the power switch to the ON position

• if the power switch is set to the ON position, follow Procedure 3-1 to

troubleshoot the DSLAM for power up problem

2 If all subscribers are affected, check the SYS LED on the front panel; if it is red,

replace the DSLAM.

3 Check the GBE1/GBE2 LED (if SFP interface is activated); if it is not lit, follow

Procedure 3-3totroubleshoottheDSLAMforberopticsproblems.

4 If only some subscribers are affected, identify the ports that have problems.

Check that the subscribers are connected to the line interfaces properly.

5 Contact your provider.

Procedure 3-4 Troubleshoot POTS Service Problems

Problem indication: No POTS service to the affected subscribers (VDSL/ADSLx

service is ok).

1 Check the connection of the POTS lines at the POTS connector for the DSLAM.

2 Use a bridging connector to couple the POTS and subscriber lines. If this solves

the problem, replace the DSLAM.

3 Check the condition of the POTS lines and connectors.

Procedure 3-5 Subscriber Service Problems

Problem indication: No POTS and VDSL/ADSLx service to the affected subscribers.

1 Check the connection of the subscriber lines and POTS lines at the subscriber

line connector for DSLAM for subscribers that do not have POTS and VDSL/

ADSLx service.

If this step results in POTS service to the affected subscribers but there is still

no VDSL/ADSLx service to them, follow Procedure 3-3 to troubleshoot VDSL/

ADSLx service problems.

If this step results in ADSL service to the affected subscribers but there is still

no POTS service to them, follow Procedure 3-4 to troubleshoot POTS service

problems.

2 Use a bridging connector to couple the POTS and subscriber lines. If this results

in POTS service to the affected subscribers, contact your provider.

3 Check the condition of the subscriber lines and connectors.