Caso DryAged Master 63 [47/153] Fault indications and rectification of faults

Caso DryAged Master 63 [47/153] Fault indications and rectification of faults
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19.2 Fault indications and rectification of faults
The following table assists in localizing and rectifying minor faults.
Fault
Possible Cause
Device is not cold enough.
Check the temperature control setting.
External environment may require a higher setting.
The door is open too often. The door is not closed completely.
The door seal does not seal properly. The device does not
have the correct clearance. Defrost the device.
The light does not work.
Contact customer service.
Vibrations & too much
noise & door does not
close properly
Check to assure that the device is level. Check the fan.
Components are loose. Device touches the wall. The door is
reversed and not properly installed.
The seal is weak. The shelves are out of position.
The display does not work.
Buttons are not functional.
Pull out the mains plug, wait 2 minutes, plug in the mains plug
again. If this does not solve the problem, then please contact
customer service.
Compressor will not start
Room temperature is lower than desired temperature.
Dew on the surface of
cabinet
The surface of the device especially the glass door appear
some frost if item in a damp room. This is due to the moisture
in the air coming into contact with the cabinet. Please wipe it
away with dry cloth.
Liquid sound
1 The sound of compressor when starts or stops working
2 The flowing sound of refrigerant in the refrigeration system
3 The evaporating sound of refrigerant in the evaporator
Condensation formed
inside the cabinet
Under the environment with high level of humidity or the door
of device has been left open for a long period or opened
frequently, wipe off the door and walls and leave the door
closed as long as possible.
Error code
Problem
Solution
H1
Problem with contact of
door.
Contact customer
service
H2, H5
Problem with sensor
Contact customer
service
H3
Problem with cooling
Contact customer
service
H4
Problem with humidity
Contact customer
service
H6
Problem with defrosting
Defrost the device

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