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Konica Minolta CF9001 [117/126] Problems with fiery scan
![Konica Minolta CF9001 [117/126] Problems with fiery scan](/views2/1122215/page117/bg75.png)
C
C-7 Troubleshooting
Problems with Fiery Scan
Problems with Fiery WebTools
If this happens Try this
Fiery Scan main window does
not appear after launching.
• Check to see if the TWAIN module(s) installed by Adobe Photoshop are located in the
correct folder. If not, reinstall Adobe Photoshop software.
If this happens Try this
You cannot connect to
Fiery WebTools, or it takes a
long time to connect.
• Check with the administrator to make sure Web Services are enabled in Fiery X3e Setup.
• Make sure you have the correct IP address or DNS name for the Fiery X3e.
Check with the administrator or print a Configuration page from the Fiery X3e
Control Panel.
• Clear the cache (Netscape Communicator) or history (Microsoft Internet Explorer).
Содержание
- Copyright 2001 electronics for imaging inc all rights reserved 3
- Chapter 1 printing from windows computers 9
- Chapter 2 printing from mac os computers 9
- Chapter 3 printing from unix workstations 9
- Contents 9
- Introduction 9
- Chapter 4 special features 10
- Chapter 5 downloading files and fonts 10
- Chapter 6 tracking and managing print jobs 10
- Appendix a print options 11
- Appendix b font list 11
- Appendix c troubleshooting 11
- About this manual 13
- Introduction 13
- About the documentation 14
- About printer drivers and ppds 15
- How the fiery x3e works 15
- Before using the fiery x3e follow these steps 16
- Before you begin 16
- If your site has an operator who controls all printing you may have access to the hold queue only in this case all jobs you send are spooled to the fiery x3e and held until the operator sends them to their next stage of processing 16
- Lastly you may have access to the direct connection which sends jobs straight to the server without spooling 16
- The administrator may or may not have enabled access to the server via the internet or an intranet if access is enabled a password may be required to use certain functions 16
- These default settings can affect the results of your print jobs check with your administrator or operator for information on these default settings 16
- You may also have access to the print queue if you send jobs to this queue jobs spool to the fiery x3e and proceed to rip and print according to your job settings unless someone you or an operator for example intervenes 16
- Chapter 1 printing from windows computers 17
- Printing from applications 17
- Setting options and printing from windows 9x me 17
- Illustration to be provided 20
- In the print mode area specify the color mode for the job if you want to use any advanced color management features such as rendering style click expert settings and proceed to step 6 otherwise skip to step 7 20
- As soon as you change any settings the saved settings menu displays untitled instead of default settings 23
- Illustration to be provided 23
- The name appears in the saved settings pop up menu 23
- The printer driver is automatically configured with the saved settings 23
- The printer driver is automatically configured with the saved settings 24
- The file name must include the sav extension and can be up to eight characters long not including the extension the file name does not have to match the settings name 25
- When you import saved settings they appear in the saved settings menu under their settings name not the file name in the example above the file present sav file name was imported but it appears in the saved settings menu as presentation settings name 26
- Setting options and printing from windows nt 4 28
- Illustration to be provided 30
- In the print mode area specify the color mode for the job if you want to use any advanced color management features such as rendering style click expert settings and proceed to step 5 otherwise skip to step 7 30
- Setting options and printing from windows 2000 32
- Illustration to be provided 34
- Select a setting from the paper size pop up menu 34
- As you select print options incompatible print settings appear with a caution icon next to their names if you specify incompatible print settings the incompatible print settings dialog box appears follow the on screen instructions to resolve the conflict 35
- If you choose printer s default the job prints according to the settings entered during setup or default settings 35
- Illustration to be provided 35
- The job prints with the specified settings 35
- These print options are specific to the fiery x3e and the copier they override settings in fiery x3e printer setup but can be changed from command workstation fiery webspooler or fiery spooler for information about these options and overrides see appendix a 35
- Printing with fiery downloader or webdownloader 36
- Saving files to print at a remote location 36
- For a list of fonts resident on the fiery x3e see appendix b 37
- For information on how to access webdownloader see fiery webtools on page 6 1 37
- Chapter 2 printing from mac os computers 39
- Printing from applications 39
- Selecting the fiery x3e in the chooser 39
- If your system administrator has not enabled the connection to the print queue or the direct connection the corresponding names will not appear in this list for example if your site has an operator who controls the flow of print jobs from command workstation you may be able to print only to the hold queue for more information on enabling printer connections see the configuration guide 40
- In mac os applications print options are set from both the page setup dialog box and the print dialog box for details on specific print options see appendix a 40
- Make sure appletalk is set to active 40
- Setting options and printing from mac os computers 40
- Some default print options are set by the administrator during setup check with the administrator or the operator for information on the current server default settings 40
- The fiery x3e remains selected as the current printer until you choose a new printer in the chooser 40
- The names of all supported printers in the zone appear in the scroll list on the right 40
- Downloading files with fiery downloader or webdownloader is generally faster than printing from an application you can use fiery downloader or webdownloader to print postscript eps or pdf files 44
- For a list of fonts resident on the fiery x3e see appendix b 44
- For details see chapter 5 44
- For information on how to access webdownloader see fiery webtools on page 6 1 44
- For instructions on setting up fiery downloader see getting started 44
- Printing with fiery downloader or webdownloader 44
- Chapter 3 printing from unix workstations 45
- Printing to the fiery x3e 45
- And you want to print two copies type 46
- For example if the print queue of your fiery x3e is named 46
- Your workstation displays the contents of the queue 46
- Your file is named 46
- Chapter 4 special features 49
- How freeform works 49
- Printing variable data documents with freeform 49
- Creating the master elements document 50
- Creating the variable elements document 51
- Combining the freeform master with the variable elements document 52
- Using freeform 53
- Printing duplex pages 57
- Printing simulations 57
- Fiery scan color conversion settings 58
- Scanning from the copier with fiery scan 58
- If the fiery x3e does not appear in the windows chooser list you must configure the chooser list to communicate with the fiery x3e for instructions see getting started 59
- The windows and mac os versions of fiery scan are fundamentally the same differences are noted in this section where both windows or dialog boxes are illustrated the windows version comes first followed by the mac os version 59
- Using fiery scan 59
- With fiery scan you first create a prescan of the image then you can select part or all of the prescan for final scanning 59
- Choose the paper size of the original from the prescan size pop up menu 60
- The prescan image appears on the left side of the dialog box 60
- Scanning from the copier with scanner mode 63
- Select from the settings in the following list default settings are underlined after each selection touch ok the touch panel will return to the scanner mode screen 64
- The scanner mode screen appears in the touch panel 64
- When scanning transparencies place a blank white page the same size as the original over the transparency when scanning on the copier glass 64
- Converts scan sizes specified above 65
- Detects the original and automatically select the appropriate scan size 65
- If the scan exceeds the maximum file size of a scan for the fiery x3e to send as an attachment the file will automatically be sent as a url for more information on specifying the maximum file size see the configuration guide 65
- Manually selects the scan size 65
- Prevent data on the backside of the original from being reproduced on the scanned copy 65
- Produce a faint color of a bright portion of the image 65
- Scan double sided originals with the duplexing document feeder 65
- Scan in jpeg file format 65
- Scan in pdf file format 65
- Scan in tiff file format 65
- Scan single sided originals 65
- Scan using full color 65
- Scan using one specified color 65
- Scan using shades of black and white 65
- Specify a custom scan size touch this option and enter values for the x and y axis 65
- The default resolution is 600 dpi to specify the scan resolution enter a new resolution from the 10 key pad on the copier 65
- You can choose to scan to a folder on the hard drive using the folder feature or scan to an e mail address 65
- One touch programming 67
- Enter the directory path using the touch panel keys 68
- Enter the e mail address using the touch panel keys 68
- The destination name can be up to 10 characters 68
- Chapter 5 downloading files and fonts 71
- Using fiery downloader 71
- 2 downloading files and fonts 72
- O view information wit 72
- Ownloader 72
- Programs menu 72
- Select the fiery x3e in the chooser window and click ok windows or connect mac os 72
- The fiery downloader status window appears allowing you access to the fiery downloader toolbar menus and status bar 72
- Printing with fiery downloader 74
- Downloading and managing printer fonts 78
- Chapter 6 tracking and managing print jobs 81
- Fiery webtools 81
- Checking fiery x3e status with the status webtool 82
- Accessing information with weblink 83
- Downloading files with webdownloader 83
- Fiery link 84
- To exit fiery link press the alt and f4 keys windows or the command and q keys mac os 85
- Fiery link includes the following tools that can be used to monitor a print job or a connected fiery x3e clicking the up and down arrows scrolls through the tool list and opens each tool in turn in the fiery link window 86
- Fiery link tools 86
- My fiery list 87
- Windows taskbar menu 88
- Accessing scanned jobs with webscan 89
- Depending the browser you are using you may be asked to choose if you want to open the file from its current location or save the file to disk 90
- If you choose jpeg you must also enter a page number in the page field 90
- Select from pdf tiff or jpeg 90
- The scanned image is displayed in your web browser 90
- To delete a scanned image from the fiery x3e hard drive select the file you want to delete from the webscan window and click delete 90
- You must have adobe acrobat installed to view scanned pdfs 90
- Appendix a print options 91
- Where to set print options 91
- Default settings 92
- Print options and override hierarchy 92
- More information about print options 99
- Adobe type 1 fonts 105
- Appendix b font list 105
- For mac os computers install the corresponding screen fonts from the user software cd for instructions see getting started 105
- Listed below are the 136 built in postscript printer fonts on the fiery x3e in addition to the fonts listed below two adobe multiple master fonts are included and are used for font substitution in pdf files 105
- Postscript printer fonts 105
- The fiery x3e includes 126 adobe type 1 fonts 105
- The mac os column lists the name as it appears on the font menu on a mac os computer for example in most applications to use bodoni bold choose bodoni bold from the font menu 105
- The windows menu name is the name as it appears on the font menu on a windows computer the style refers to the style that must be selected in the application to access the particular postscript font for example to use bodoni bold choose bodoni from the font menu and bold from the style menu 105
- This appendix lists the built in printer fonts included with your fiery x3e 105
- B 2 font list 106
- Postscript name mac os menu name windows menu name style 106
- B 3 font list 107
- Postscript name mac os menu name windows menu name style 107
- B 4 font list 108
- Postscript name mac os menu name windows menu name style 108
- B 5 font list 109
- The fiery x3e includes 10 truetype fonts 109
- Truetype fonts 109
- Appendix c troubleshooting 111
- Maintaining optimal system performance 111
- General printing problems 112
- In case of problems and before you call for service check the guidelines in this section if you are unable to resolve the problem make a note of the error condition and contact your authorized service support center 112
- This section provides some troubleshooting guidelines should a problem arise if you are unable to resolve a problem after referring to this section contact your site operator or administrator also make sure there are no applications installed on the fiery x3e with the exception of the client utilities from the user software cd applications other than the client utilities are not supported and can cause system problems 112
- Troubleshooting 112
- For information about printing with specific applications and about optimizing color output see the color guide 114
- Problems with print quality 114
- Problems with fiery downloader 115
- Problems with fiery scan 117
- Problems with fiery webtools 117
- Numerics 119
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