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Daikin EHYHBH05AFV32 [214/252] Troubleshooting
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13 | Troubleshooting
Installer reference guide
214
EVLQ05+08CAV3 + EHYHBH05AF + EHYHBH/X08AF + EHYKOMB33AA
Daikin Altherma hybrid heat pump
4P355634-1F – 2020.10
Error code Detailed error code Description
C0 00 Flow sensor/switch
malfunction.
Please contact your dealer.
C4 00 Heat exchanger temperature
sensor problem.
Please contact your dealer.
CJ 02 Room temperature sensor
problem.
Please contact your dealer.
EC 00 Abnormal increase tank
temperature.
EC 04 Tank preheating
H1 00 External temperature
sensor problem.
Please contact your dealer.
HC 00 Tank temperature sensor
problem.
Please contact your dealer.
HJ 11 Boiler abnormality detection
Check boiler
Refer to boiler manual
HJ 12 Bypass valve turning error
Please contact your dealer.
U3 00 Under floor heating screed
dryout function not
completed
correctly.
U4 00 Indoor/outdoor unit
communication problem.
U5 00 User interface
communication problem.
Содержание
- Daikin altherma hybrid heat pump 1
- Installer reference guide 1
- About the box 20 2
- About the documentation 18 2
- About the product 16 2
- About the units and options 26 2
- General safety precautions 6 2
- Installation 56 2
- Installer reference guide 2
- Preparation 40 2
- Table of contents 2
- Table of contents 3
- Commissioning 183 4
- Configuration 119 4
- Hand over to the user 195 4
- Maintenance and service 196 4
- Operation 180 4
- Table of contents 4
- Disposal 220 5
- Field settings table 241 5
- Glossary 240 5
- Table of contents 5
- Technical data 222 5
- Troubleshooting 204 5
- About the documentation 6
- General safety precautions 6
- Meaning of warnings and symbols 6
- For the installer 7
- General 7
- General safety precautions 7
- General safety precautions 8
- Installation site 8
- General safety precautions 9
- Refrigerant in case of r410a or r32 9
- General safety precautions 10
- Electrical 11
- General safety precautions 11
- Caution 12
- General safety precautions 12
- Install power cables at least 1 m away from televisions or radios to prevent interference depending on the radio waves a distance of 1 m may not be sufficient 12
- Notice 12
- Warning 12
- General safety precautions 13
- Gas exhaust 14
- General safety precautions 14
- Local legislation 14
- General safety precautions 15
- Potable water all seals joints and compounds including flux and solder and components used as part of the secondary domestic water system must be approved by wras 15
- About the product 16
- About the product 17
- Information 17
- This product is intended for domestic use only 17
- About the documentation 18
- About this document 18
- About the documentation 19
- Installer reference guide at a glance 19
- About the box 20
- Outdoor unit 20
- Overview about the box 20
- To unpack the outdoor unit 20
- About the box 21
- To remove the accessories from the outdoor unit 21
- About the box 22
- Indoor unit 22
- To unpack the indoor unit 22
- About the box 23
- Before unpacking move the gas boiler as close as possible to its installation position 23
- Gas boiler 23
- Information 23
- Remove the accessories as described in 4 to unpack the indoor unit 4 22 23
- The installation manual operation manual addendum book for optional equipment general safety precautions quick installation guide and boiler communication cable are located in the upper part of the box the connection pieces for the gas boiler are attached to the water piping 23
- To remove the accessories from the indoor unit 23
- To unpack the gas boiler 23
- About the box 24
- Remove the accessories 24
- Tear apart and throw away plastic packaging bags so that nobody especially children can play with them possible risk suffocation 24
- To remove the accessories from the gas boiler 24
- Warning 24
- About the box 25
- About the units and options 26
- Identification 26
- Identification label outdoor unit 26
- Overview about the units and options 26
- About the units and options 27
- Identification label gas boiler 27
- Identification label indoor unit 27
- About the units and options 28
- Model identification 28
- Pin product identification number 28
- Unit detail description 28
- Yy year of production mm month of production 28
- Yymm product code serial no 28
- About the units and options 29
- Combining units and options 29
- Possible options for the outdoor unit 29
- About the units and options 30
- Possible options for the indoor unit 30
- About the units and options 31
- About the units and options 32
- About the units and options 33
- Possible options for the gas boiler 33
- About the units and options 34
- About the units and options 35
- About the units and options 36
- About the units and options 37
- About the units and options 38
- Possible combinations of indoor unit and outdoor unit 38
- About the units and options 39
- Possible combinations of indoor unit and domestic hot water tank 39
- Installation site requirements of the outdoor unit 40
- Overview preparation 40
- Preparation 40
- Preparing the installation site 40
- Preparation 41
- Additional installation site requirements of the outdoor unit in cold climates 42
- Preparation 42
- Installation site requirements of the indoor unit 43
- Preparation 43
- Preparation 44
- Preparing refrigerant piping 44
- Preparing water piping 44
- Refrigerant piping insulation 44
- Refrigerant piping requirements 44
- Preparation 45
- Water circuit requirements 45
- Preparation 46
- Preparation 47
- Check that the total water volume in the installation is minimum 13 litre the internal water volume of the indoor unit not included 48
- Formula to calculate the expansion vessel pre pressure 48
- Information 48
- Minimum water volume 48
- Notice 48
- Pg 0 h 10 bar 48
- Preparation 48
- The indoor unit has an expansion vessel of 10 litre with a factory set pre pressure of 1 bar 48
- The pre pressure pg of the vessel depends on the installation height difference h 48
- To check the water volume and flow rate 48
- To make sure that the unit operates properly 48
- You might need to adjust the pre pressure of the expansion vessel 48
- You must check the minimum and maximum water volume 48
- Preparation 49
- Changing the pre pressure of the expansion vessel 50
- Preparation 50
- About preparing electrical wiring 51
- Preparation 51
- Preparing electrical wiring 51
- To check the water volume examples 51
- About preferential kwh rate power supply 52
- Preparation 52
- Overview of electrical connections except external actuators 53
- Preparation 53
- Overview of electrical connections for external and internal actuators 54
- Preparation 54
- Preparation 55
- About opening the units 56
- Installation 56
- Opening the units 56
- Overview installation 56
- To open the outdoor unit 56
- Installation 57
- To open the switch box cover of the indoor unit 57
- Installation 58
- To open the gas boiler 58
- To open the switch box cover of the gas boiler 58
- About mounting the outdoor unit 59
- Installation 59
- Mounting the outdoor unit 59
- Precautions when mounting the outdoor unit 59
- To provide the installation structure 59
- A maximum snowfall height 60
- B ekft008ca option kit 60
- If the unit is installed on brackets to the wall it is recommended to use the ekft008ca option kit and to install the unit as follows 60
- In any case provide at least 300 mm of free space below the unit additionally make sure the unit is positioned at least 100 mm above the maximum expected level of snow in this case it is recommended to construct a pedestal and on this pedestal install the ekft008ca option kit 60
- Installation 60
- A maximum snowfall height 61
- B ekft008ca option kit 61
- Installation 61
- Installation 62
- To install the outdoor unit 62
- To provide drainage 62
- Installation 63
- To prevent the outdoor unit from falling over 63
- About mounting the indoor unit 64
- Installation 64
- Mounting the indoor unit 64
- Precautions when mounting the indoor unit 64
- To install the indoor unit 64
- Installation 65
- Installation 66
- Mounting the gas boiler 66
- To install the gas boiler 66
- Installation 67
- To install the condensate trap 67
- Installation 68
- Condensate pipe work 69
- Condensate pump 69
- If possible the condensate drain pipe should be routed and terminated so that the condensate drains away from the boiler under gravity to a suitable internal foul water discharge point such as an internal soil and vent stack a suitable permanent connection to the foul waste pipe should be used 69
- If the first option is not possible an internal kitchen or bathroom waste pipe washing machine pipe can be used make sure that the condensate drain pipe is connected downstream of the waste trap 69
- Information 69
- Installation 69
- Internal connections 69
- Where gravity discharge to an internal termination is not physically possible or where very long internal runs of drainage pipe would be required to reach a suitable discharge point condensate should be removed by using a proprietary condensate pump field supply 69
- About connecting the refrigerant piping 70
- Connecting the refrigerant piping 70
- External connections 70
- Installation 70
- Installation 71
- Precautions when connecting the refrigerant piping 71
- Guidelines when connecting the refrigerant piping 72
- Installation 72
- Pipe bending guidelines 72
- To flare the pipe end 72
- Installation 73
- To braze the pipe end 73
- Installation 74
- Using the stop valve and service port 74
- Installation 75
- To connect the refrigerant piping to the outdoor unit 75
- About checking the refrigerant piping 76
- Checking the refrigerant piping 76
- Installation 76
- To connect the refrigerant piping to the indoor unit 76
- Installation 77
- Precautions when checking the refrigerant piping 77
- To check for leaks 77
- Installation 78
- To perform vacuum drying 78
- About charging refrigerant 79
- Charging refrigerant 79
- Installation 79
- Installation 80
- Precautions when charging refrigerant 80
- To charge additional refrigerant 80
- To determine the additional refrigerant amount 80
- To determine the complete recharge amount 80
- To fix the fluorinated greenhouse gases label 80
- About connecting the water piping 81
- Connecting water piping 81
- Installation 81
- Precautions when connecting the water piping 81
- Connect the water inlet connection ø22 mm 82
- Connect the water outlet connection ø22 mm 82
- Connecting the water piping of the indoor unit 82
- In case of connection with the optional domestic hot water tank see the installation manual of the domestic hot water tank 82
- Installation 82
- Notice 82
- To connect the water piping for space heating 82
- Connecting the water piping of the gas boiler 83
- Install the straight brass fitting connections so that they perfectly match the connection of both modules 83
- Installation 83
- Notice 83
- The space heating piping of the boiler will be connected to the indoor unit 83
- Tighten the straight brass fitting connections 83
- To connect the water piping for space heating 83
- Use the straight brass fitting connections accessory of the heat pump unit 83
- Installation 84
- To fill the space heating circuit 84
- Installation 85
- To fill the domestic hot water tank 85
- To fill the domestic water circuit of the gas boiler 85
- To insulate the water piping 85
- About connecting the electrical wiring 86
- Connecting the electrical wiring 86
- Installation 86
- Guidelines when connecting the electrical wiring 87
- Installation 87
- Precautions when connecting the electrical wiring 87
- Installation 88
- To connect the electrical wiring to the indoor unit 88
- To connect the electrical wiring to the outdoor unit 88
- Installation 89
- Installation 90
- To connect the main power supply of the indoor unit 90
- Installation 91
- To connect the main power supply of the gas boiler 91
- Installation 92
- To connect the communication cable between gas boiler and indoor unit 92
- Installation 93
- Installation 94
- To connect the user interface 94
- Installation 95
- To connect the shut off valve 95
- Installation 96
- To connect the electrical meter 96
- Installation 97
- To connect the alarm output 97
- To connect the domestic hot water pump 97
- To connect the gas meter 97
- A installation of ekrp1hbaa is required 98
- Connect the power consumption digital inputs cable to the appropriate terminals as shown in the illustration below 98
- Connect the space cooling heating on off output cable to the appropriate terminals as shown in the illustration below 98
- Fix the cable with cable ties to the cable tie mountings 98
- Installation 98
- To connect the power consumption digital inputs 98
- To connect the space cooling heating on off output 98
- A installation of ekrp1ahta is required 99
- Connect the safety thermostat normally closed cable to the appropriate terminals as shown in the illustration below 99
- Fix the cable with cable ties to the cable tie mountings 99
- Installation 99
- To connect the safety thermostat normally closed contact 99
- Connecting the gas piping 100
- Installation 100
- To connect the gas pipe 100
- Connecting the boiler to the flue gas system 101
- Installation 101
- To change the gas boiler to 80 125 concentric connection 101
- Installation 102
- To change the 60 100 concentric connection to a dual pipe connection 102
- Calculate the total piping length 103
- Installation 103
- Appliance categories and pipe lengths 104
- Installation 104
- Installation 105
- Installation 106
- Installation 107
- Applicable materials 108
- Installation 108
- Flue pipe position 109
- Installation 109
- Fitting a horizontal flue system 110
- Installation 110
- Insulation of the gas exhaust and air intake 110
- Fitting a vertical flue system 111
- Installation 111
- Plume management kit 111
- Flues in voids 112
- Installation 112
- Flue gas materials c63 available on the market 113
- Installation 113
- About securing the flue system 114
- Installation 114
- Finishing the outdoor unit installation 115
- Installation 115
- Notice 115
- To finish the outdoor unit installation 115
- Finishing the gas boiler installation 116
- Finishing the indoor unit installation 116
- Installation 116
- To close the indoor unit 116
- To close the outdoor unit 116
- To perform an air purge on the gas supply 116
- Installation 117
- To close the gas boiler 117
- Installation 118
- The boiler cover plate is an optional product 118
- To install the cover plate 118
- Configuration 119
- Indoor unit 119
- Overview configuration 119
- Configuration 120
- Configuration 121
- Cancel ok 122
- Configuration 122
- Send data 122
- U5 auto address 122
- Cancel ok 123
- Configuration 123
- 2013 jan tue 124
- Basic configuration 124
- Configuration 124
- Ok cancel 124
- Configuration 125
- Configuration 126
- Configuration 127
- Configuration 128
- Configuration 129
- Configuration 130
- Configuration 131
- Configuration 132
- Configuration 133
- Configuration 134
- Configuration 135
- Configuration 136
- Configuration 137
- Configuration 138
- Configuration 139
- Configuration 140
- Configuration 141
- Configuration 142
- Configuration 143
- Advanced configuration optimisation 144
- Configuration 144
- Configuration 145
- Configuration 146
- Configuration 147
- Configuration 148
- Configuration 149
- Configuration 150
- Configuration 151
- Configuration 152
- Configuration 153
- Configuration 154
- Configuration 155
- Configuration 156
- Configuration 157
- Configuration 158
- Configuration 159
- Configuration 160
- Configuration 161
- Configuration 162
- Configuration 163
- Configuration 164
- Configuration 165
- A external static pressure 166
- B water flow rate 166
- Configuration 166
- Configuration 167
- Evlq05 08cav3 ehyhbh05af ehyhbh x08af ehykomb33aa daikin altherma hybrid heat pump 4p355634 1f 2020 0 167
- Installer reference guide 167
- Menu structure overview user settings 167
- Configuration 168
- Depending on the selected installer settings and unit type settings will be visible invisible 168
- Information 168
- Configuration 169
- Depending on the selected installer settings and unit type settings will be visible invisible 169
- Information 169
- Menu structure overview installer settings 169
- Basic configuration 170
- Configuration 170
- Domestic hot water comfort function 170
- Eco the led lights up the domestic hot water comfort function is self 170
- Gas boiler 170
- Information 170
- Learning the appliance will learn to adapt to the pattern of use of hot tap water for example the temperature of the heat exchanger will not be maintained during the night or in case of long absence 170
- Maintained for example it will take a while to deliver hot water to the hot water taps if there is no need for immediate hot water delivery the domestic hot water comfort function can be turned off 170
- Not applicable for switzerland 170
- Off both led s are off the temperature of the heat exchanger is not 170
- On the led lights up the domestic hot water comfort function is switched on 170
- Overview configuration 170
- Push the button 170
- Result the green led above the button will light up when the boiler is on 170
- The heat exchanger will be kept on temperature to assure instant delivery of hot water 170
- This function can be operated with the domestic hot water comfort key the following functions are available 170
- To reset the gas boiler 170
- To turn on off the gas boiler 170
- When the gas boiler is off is displayed on the service display to indicate that the power is on in this mode the pressure in the space heating installation will also be displayed on the main display bar 170
- Configuration 171
- Configuration 172
- Configuration 173
- Configuration 174
- Configuration 175
- Configuration 176
- Configuration 177
- Configuration 178
- Configuration 179
- Domestic hot water 180
- Heating 180
- Operation 180
- Overview operation 180
- Flow resistance graph for appliance domestic hot water circuit 181
- Operation 181
- Operation modes 181
- Operation 182
- Commissioning 183
- Overview commissioning 183
- Precautions when commissioning 183
- After the installation of the unit first check the items listed below once all checks are fulfilled the unit must be closed power up the unit after it is closed 184
- Checklist before commissioning 184
- Commissioning 184
- Notice 184
- Check the flow rate during pump test run operation the unit can operate below this minimum required flow rate 185
- Checklist during commissioning 185
- Close all space heating loops that can be closed see previous step 185
- Commissioning 185
- Confirm according to the hydraulic configuration which space heating loops can be closed due to mechanical electronic or other valves 185
- Flow rate to 185
- Start the pump test run operation see 10 to perform an actuator test run 4 189 185
- To check the minimum flow rate 185
- Air purge function 186
- Commissioning 186
- Air purge 187
- Commissioning 187
- Air purge 188
- Commissioning 188
- To perform a test run 188
- Commissioning 189
- To perform an actuator test run 189
- Commissioning 190
- Underfloor heating screed dryout 190
- Commissioning 191
- Commissioning 192
- Screed dryout 192
- To perform a gas pressure test 192
- Commissioning 193
- To perform a test run on the gas boiler 193
- Commissioning 194
- If an 81 04 error occurs then do not perform a test run on the gas boiler 194
- Notice 194
- Hand over to the user 195
- Checklist for yearly maintenance of the outdoor unit 196
- Maintenance and service 196
- Maintenance safety precautions 196
- Opening the indoor unit 196
- Overview maintenance and service 196
- Checklist for yearly maintenance of the indoor unit 197
- Maintenance and service 197
- Maintenance and service 198
- To disassemble the gas boiler 198
- Maintenance and service 199
- Maintenance and service 200
- Maintenance and service 201
- To clean the inside of the gas boiler 201
- Maintenance and service 202
- To assemble the gas boiler 202
- Maintenance and service 203
- Overview troubleshooting 204
- Precautions when troubleshooting 204
- Troubleshooting 204
- Solving problems based on symptoms 205
- Symptom the unit is not heating or cooling as expected 205
- Troubleshooting 205
- Symptom the compressor does not start space heating or domestic water heating 206
- Symptom the pressure relief valve opens 206
- Symptom the pump is making noise cavitation 206
- Troubleshooting 206
- Symptom the space is not sufficiently heated at low outdoor temperatures 207
- Symptom the water pressure relief valve leaks 207
- Troubleshooting 207
- Symptom tank disinfection function is not completed correctly ah error 208
- Symptom the pressure at the tapping point is temporarily unusually high 208
- Troubleshooting 208
- 0 symptom boiler hydrobox combination abnormality ua 52 error 209
- 1 symptom the burner does not ignite 209
- Symptom boiler abnormality detection hj 11 error 209
- Troubleshooting 209
- 2 symptom the burner ignites noisily 210
- 3 symptom the burner resonates 210
- 4 symptom no space heating by the gas boiler 210
- Troubleshooting 210
- 5 symptom the power is reduced 211
- 6 symptom space heating does not reach the temperature 211
- 7 symptom hot water does not reach the temperature no tank installed 211
- 8 symptom hot water does not reach the temperature tank installed 211
- Troubleshooting 211
- Error codes overview 212
- Solving problems based on error codes 212
- Troubleshooting 212
- Troubleshooting 213
- Troubleshooting 214
- Troubleshooting 215
- Troubleshooting 216
- Troubleshooting 217
- Troubleshooting 218
- Troubleshooting 219
- Disposal 220
- Overview disposal 220
- To pump down 220
- Confirm that dip switch sw2 is in cool mode 221
- Disposal 221
- Notice 221
- Press the forced cooling operation switch sw1 to begin forced cooling 221
- Press the forced cooling operation switch sw1 to stop forced cooling 221
- To start and stop forced cooling 221
- 15 cut 222
- Capillary tube 1 222
- Capillary tube 2 222
- Capillary tube 3 222
- Capillary tube 4 222
- Compressor accumulator 222
- Cooling 222
- Discharge pipe thermistor 222
- Field piping 222
- Filter 222
- Gas stop valve with service port 222
- Heat exchanger thermistor 222
- Heating 222
- Liquid stop valve 222
- Motor operated valve 222
- Muffler 222
- Outdoor air temperature thermistor heat exchanger 222
- Piping diagram outdoor unit 222
- Refrigerant flow 222
- Technical data 222
- Piping diagram indoor unit 223
- Technical data 223
- Technical data 224
- Wiring diagram outdoor unit 224
- Technical data 225
- Wiring diagram indoor unit 225
- Technical data 226
- Technical data 227
- Technical data 228
- Technical data 229
- A1p x9a 230
- Communication 230
- Core 3m included 230
- D082242 1a 230
- Electrical connection diagram 230
- External room thermostat heat pump convector main and or additional zone 230
- For more details please check the unit wiring 230
- Only for heat pump convector 230
- Only for krcs01 1 or ekrsca1 230
- Only for krp1hb 230
- Only for krtets 230
- Only for krtr wireless room thermostat 230
- Only for krtw wired room thermostat 230
- Only for ksrps3 option 230
- Signal 230
- Technical data 230
- A earth connections heat exchanger 231
- B spark plug cover 231
- C boiler controller 231
- D earth connections boiler controller 231
- E fuse 3 5 a t 231
- F gas valve and ignition unit 231
- G ionisation ignition probe 231
- H main voltage 231
- S1 flow sensor 231
- S2 return sensor 231
- S3 domestic hot water sensor not applicable for switzerland 231
- S5 flow switch 231
- S7 space heating water pressure sensor 231
- Technical data 231
- Wiring diagram gas boiler 231
- X1 gas valve and ignition electrode 231
- X2 main power supply 2 l brn 4 n blu 231
- X3 power supply fan 230 v 231
- X5 boiler communication cable 231
- X7 sensor connection 231
- Esp curve indoor unit 232
- Note a flow error will occur when the minimum water flow rate is not reached 232
- Note selecting a flow outside the area of operation can cause damage or malfunction of the unit water quality must be according to en directive ec98 83ec 232
- Technical data 232
- General 233
- Technical data 233
- Technical specifications gas boiler 233
- Technical data 234
- Energy related products specifications 235
- Technical data 235
- Appliance category and supply pressure 236
- Technical data 236
- Technical data 237
- Daikin altherma hybrid heat pump 238
- Evlq05 08cav3 ehyhbh05af ehyhbh x08af ehykomb33aa 238
- Gas boiler system commissioning checklist 238
- Installer reference guide 238
- P355634 1f 2020 0 238
- Technical data 238
- Service 01 239
- Service 02 239
- Service 03 239
- Service 04 239
- Service 05 239
- Service 06 239
- Service 07 239
- Service 08 239
- Service 09 239
- Service 10 239
- Service record 239
- Technical data 239
- Glossary 240
- Field settings table 241
- Id66f3 241
- Field settings table 242
- P353731 1h 2021 2 hyhbh x aa fv3 242
- Field settings table 243
- Hyhbh x aa fv3 4p353731 1h 2021 2 243
- Field settings table 244
- P353731 1h 2021 2 hyhbh x aa fv3 244
- Field settings table 245
- Hyhbh x aa fv3 4p353731 1h 2021 2 245
- Field settings table 246
- P353731 1h 2021 2 hyhbh x aa fv3 246
- Field settings table 247
- Hyhbh x aa fv3 4p353731 1h 2021 2 247
- Field settings table 248
- P353731 1h 2021 2 hyhbh x aa fv3 248
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