Philips FC6726/01 [7/42] Problem possible cause solution

Philips FC6726/01 [7/42] Problem possible cause solution
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English
Take any necessary safety precautions when you handle tools to open the appliance and when you dispose of the
rechargeable battery.
When you handle batteries, make sure that your hands, the product and the batteries are dry.
To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal
objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a
plastic bag before you discard them.
1 Disconnect the appliance from the wall socket and let it run until the motor stops.
2 Remove the dust container from the appliance.
3 Pull the display cover from the top of the handgrip (Fig. 4).
4 Undo the screw of the handle cover and pull the handle cover off the appliance (Fig. 5).
5 Undo the bottom cover screw (1) and then remove the side panels. (Fig. 6)
6 Remove the bottom cover screws on the left and right side (1). Then remove the bottom cover (2) (Fig. 7).
7 Disconnect the battery connector and the display connector from the printed circuit board (Fig. 8).
8 Undo the battery frame screws (Fig. 9).
9 Remove the battery from the appliance and dispose of it according to the rules (Fig. 10).
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.
Problem Possible cause Solution
The appliance does not work when I
push the button.
When the battery is empty,the bottom
segment of the display flashes red.
To charge the battery, connect the appliance to the
charging station or attach the magnetic charging disc of
the charging station directly to the the handheld vacuum
cleaner.
You have to push the slider forward to
switch on the appliance.
Push the slider forward to setting 1 to switch on. Increase
the suction power further by pushing the slider to setting 2
to clean dirty surfaces.
The appliance has a lower suction
power than usual.
The filter and the cyclone are dirty. Clean the filter and the cyclone. Make sure that you wash
the sponge filter at least once every two weeks if you use
the appliance regularly.
You have not attached the dust container
lid properly to the dust container. You
have not attached the dust container to
the appliance properly. In both cases, there
will be a loss of suction power.
Make sure that you attach the dust container lid to the dust
container and the dust container to the appliance properly.
An object may be stuck inside the tube. Remove the tube and check for blockages.
Dust escapes from the appliance. The filter is dirty. Clean the filter.
The filter is not present in the appliance. Make sure that the filter is in the appliance and assembled
correctly.
Something blocks the cyclone. Check the cyclone for objects stuck in it and remove any
object that blocks the cyclone.
If dust falls out of the dust container, the
dust container lid is probably not attached
properly to the dust container.
Empty the dust container and attach the dust container lid
correctly.
The appliance does not move smoothly
across the floor when cleaning a carpet.
You selected a too high suction power. Reduce the suction power by choosing setting 1.
FC6726, FC6723, FC6722: The brush
does not turn anymore.
The brush encounters too much resistance. Clean the brush with a pair of scissors or by hand.
The brush may stop turning when it
encounters too much resistance from high-
pile carpet.
Switch off the appliance and then switch it back on again.
You have not installed the roller brush in
the nozzle properly after cleaning.
Follow the instructions in the cleaning chapter of the user
manual to slide the roller brush into the nozzle properly
and secure it inside the nozzle by snapping home the
locking lever.
FC6726, FC6723: The LEDs in the nozzle
do not come on.
You have not attached the nozzle to the
appliance or handheld properly.
Attach the nozzle to the appliance or handheld properly.
The appliance is not charging. The magnetic connector is not connected
correctly to the charging disk or the
adapter is not inserted into the wall socket
properly.
Make sure that the magnetic connector is connected
properly to the charging disk and that the adapter is
inserted into the wall socket properly.

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