Yealink CP860 [355/417] Analyzing configuration files

Troubleshooting

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Unavailable” and the icon will appear on the LCD screen.

 If an active call on the IP phone is muted, LED indicators illuminate solid red.

For more information on the icons, refer to Reading Icons on page 13.

Wrong configurations may have an impact on your phone use. You can export

configuration file to check the current configuration of the IP phone and troubleshoot if

necessary.

To export configuration file via web user interface:

Click on Settings->Configuration.

In the Export or Import Configuration block, click Export to open the file download

window, and then save the file to your local system.

This section describes solutions to common issues that may occur while using the IP

phone. Upon encountering a scenario not listed in this section, contact your Yealink

reseller for further support.

Do one of the following:

 Ensure that the IP phone is properly plugged into a functional AC outlet.

 Ensure that the IP phone is plugged into a socket controlled by a switch that is on.

 If the IP phone is plugged into a power strip, try plugging it directly into a wall

outlet.