Yealink CP860 [359/417] Why doesn t the ip phone update the configuration

Troubleshooting

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Do one of the following:

 Ensure that the configuration is set correctly.

 Reboot the phone. Some configurations require a reboot to take effect.

 Ensure that the configuration is applicable to the IP phone model.

 The configuration may depend on support from a server.

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They are codes that the IP phone sends to the server when a certain action takes place.

On code is used to activate a feature on the server side, while off code is used to

deactivate a feature on the server side.

For example, if you set the Always Forward on code to be *78 (may vary on different

servers), and the target number to be 201. When you enable Always Forward on the IP

phone, the IP phone sends *78201 to the server, and then the server will enable Always

Forward feature on the server side, hence being able to get the right status of the

extension.

Note

Do one of the following:

 Reset another available IP address for the IP phone.

 Check network configuration via phone user interface at the path

Menu->Settings->Advanced Settings->Network->WAN Port->IPv4 (or IPv6). If the

Static IP is selected, select DHCP instead.

Reset your phone to factory configurations after you have tried all troubleshooting

suggestions but do not resolve the problem. Note that all custom settings will be

overwritten after resetting.

To reset your phone via web user interface:

1. Click on Settings->Upgrade.

2. Click Reset to Factory Setting in the Reset to Factory Setting field.

The use of anonymous call codes differ from that of other codes. For more information,

refer to

Yealink_CP860_User_Guide