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Trotec ProMarker 300 [41/43] Troubleshooting
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Promarker
Operation Manual
09/01/2012 Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria, Technical Support 41 / 43
tel_+43 (0)7242 239-7000, fax_+43 (0)7242 239-7380, e-mail: techsupport@troteclaser.com
12 Troubleshooting
This chapter should assist maintenance personnel with the
identification and resolution of operational faults based on error
messages and symptoms.
Maintenance and repair work should only be carried out by
Trotec Produktions und Vertriebs Ges.m.b.H. or one of its
authorised personnel under observation of the safety regulations.
12.1 Problem Resolution
Problem Possible cause Resolution
Error message on
loading the program
Plug or cable installed
incorrectly
Check the plug and cable are installed
correctly
Laser power supply switched off Turn on main switch
Software not installed correctly Re-install software
Software terminated irregularly Restart PC
Laser
will not switch on
Plug or cable installed
incorrectly
Check the plug and cable are installed
correctly
Laser power supply switched off Turn on main switch
Faulty fuse in laser power supply
Replace fuse
Status lamps on marking
head remain green
Interlock circuit not closed
Check interlock circuit
If no interlock circuit is connected, use
bridging connector X11.
No laser beam Laser not in focus Check working distance
Shutter closed
Open shutter - if not possible
check interlock circuit
Incorrect laser parameters
Check the parameters in the program.
Use suitable parameters for the
material and application
Insufficient laser output
Laser not in focus Check working distance
Incorrect laser parameters
Check the parameters in the program.
Use suitable parameters for the
material and application
Missing symbols Focusing lens dirty Clean focusing lens
Surface of the material dirty Clean material surface
Other faults Contact TROTEC Support
Содержание
- Promarker operation manual 1
- Version date 2
- Contents 3
- Eu declaration of conformity 43 4
- Transportation and storage 40 4
- Troubleshooting 41 4
- General information 5
- Introduction 5
- General instructions for using the operation manual 6
- Intended use 7
- Warning signs on the device 8
- Type plate 9
- Laser classification 10
- Safety instructions 10
- Gases fumes and dust 11
- Safety regulations and directives 12
- General safety instructions 13
- Before commissioning 15
- Scope of supply standard configuration 16
- Unloading inspection and reporting faults 17
- General description 18
- Laser rack dimensions 18
- Technical data 18
- Marking head dimensions 19
- Data sheet 20
- N pe ac 20
- Promarker operation manual 20
- Installation 21
- Installation location 21
- Installation of the marking head 21
- Mechanical installation 21
- Electrical installation 24
- Overview marking head interface reverse side 24
- Overview pc interface reverse side 25
- Power supply 25
- Overview laser rack interface reverse side 26
- 2 3 4 5 28
- Abort abort 28
- Emergency stop circuit 1 28
- Emergency stop circuit 2 28
- Interface pin configurations 28
- Internal external 28
- Key switch 28
- Optional 28
- Output lamp laser busy 24v output lamp laser busy 24v 28
- Output lamp shutter 24v output lamp shutter 24v 28
- Output lamp sum alarm 24v output lamp sum alarm 24v 28
- Output lamp system ready 24v output lamp system ready 24v 28
- Promarker operation manual 28
- Reserve_input_0 reserve_input_0 28
- Reserve_input_1 reserve_input_1 output lamp system on 24v 28
- X11 emergency stop interlock ext messages 28
- X31 external panel 28
- X71 start stop 28
- Commissioning 29
- Installation inspection 29
- Marking software 29
- Operating controls 30
- Switching on off 31
- Emission indicator 32
- Focusing 33
- Einschaltvorgang standard 34
- Integration connection 34
- Netz ein 34
- Not aus 1 34
- Not aus 2 34
- Schlüsselsch 34
- Shutter 34
- Standard power up process 34
- Switching sequences 34
- System on 34
- System ready 34
- Emergency stop 35
- Netz ein 35
- Not aus 35
- Not aus 1 35
- Not aus 2 35
- Schlüsselsch 35
- Shutter 35
- System on 35
- System ready 35
- Emission 36
- Errror 36
- Icl interlock cover lid 36
- Netz ein 36
- Not aus 1 36
- Not aus 2 36
- Schlüsselsch 36
- Shutter 36
- System on 36
- System ready 36
- Cleaning the lenses 37
- General maintenance 37
- Maintenance 37
- Replacing the filter pad 39
- Storage conditions 40
- Storage location 40
- Transportation and storage 40
- Transportation conditions 40
- Maintenance and repair work should only be carried out by trotec produktions und vertriebs ges m b h or one of its authorised personnel under observation of the safety regulations 41
- Problem resolution 41
- Promarker operation manual 41
- This chapter should assist maintenance personnel with the identification and resolution of operational faults based on error messages and symptoms 41
- Troubleshooting 41
- Below is a list of possible errors which may be detected by the system these will appear in the software as messages on the display 42
- Card off line 42
- Cover connector opened during marking 42
- Emergency stop button 42
- Error message cause 42
- External abort 42
- External stop 42
- External sum alarm 42
- Laser back reflection 42
- Laser not ready for emission 42
- Laser power 42
- Laser power supply error 42
- Laser system error 42
- Laser temperature 42
- Possible error messages 42
- Promarker operation manual 42
- Scanner not connected 42
- Scanner x error 42
- Scanner y error 42
- Shutter error 42
- Signal cable not connected 42
- System locked by key switch 42
- The reset signal x11 or the reset button on the laser rack are used to acknowledge an error in order for the system to be reset the error or the corresponding input signal must be acknowledged system errors which cannot be reset or which indicate a hardware error should only be resolved by trotec produktions und vertriebs ges m b h trained service personnel 42
- Voltage error 15v 42
- Voltage error 24v 42
- Eu declaration of conformity 43
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