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OKI C9800GA MFP [235/239] Troubleshooting
![OKI C9800GA MFP [235/239] Troubleshooting](/views2/1042807/page235/bgeb.png)
Содержание
- About this manual 2
- Notations 2
- About this manual 3
- Important 3
- Manual copyright 3
- Trademark information 3
- License agreement 4
- Addingthejobaccountid 44 5
- Before setup 2 5
- Contents 5
- Installingtheserversoftware 22 5
- Job account id management 4 5
- Operatingenvironment 22 5
- Preparinguserinformation 16 5
- Printjobaccoutingconfiguration 14 5
- Printjobaccoutinginstallationprocess 15 5
- Serversoftwarewindowconfiguration 23 5
- Setting up the client software 8 5
- Setting up the server software 2 5
- Settingupinmacos 40 5
- Settingupinmacosx 40 5
- Settingupinwindows 38 5
- Settinguptheserversoftware 24 5
- Whatisprintjobaccouting 12 5
- Addingsettingstoprinters 89 6
- Associatingjobaccountidstoauthenticationusers 64 6
- Changingjobaccountidandusergroupsettings 59 6
- Changinguserestrictions 91 6
- Checkingtheusagestatusofindividualjobaccountidsandusergroups 61 6
- Deletingajobaccountidorusergroup 58 6
- Deletingalluserestrictions 93 6
- Deletinguserestrictions 90 6
- Displayinguserestrictionsthatarealreadyregisteredinprinters 89 6
- Enablinguserestrictions 95 6
- Managing use restrictions 2 6
- Receivinglogresultsbye mail 63 6
- Registeringthesamejobaccountidtomultipleprinters 52 6
- Settinguserestrictionstotheapplicationname 78 6
- Settinguserestrictionstothedocumentname 82 6
- Settinguserestrictionstothehostname 85 6
- Settinguserestrictionstotheloginname 72 6
- Temporarilydisablinguserestrictions 94 6
- Addinganactivedirectoryuser 08 7
- Assigningajobaccountidtoanactivedirectoryuser 21 7
- Changingactivedirectoryusersettings 15 7
- Configuringtheactivedirectorysettings 00 7
- Configuringthedatabasesoftwaresettings 42 7
- Deletinganactivedirectoryuser 20 7
- Deletingfeesfromthedatabase 47 7
- Deletinglogsfromthedatabase 50 7
- Exportingdataforclientsoftware 26 7
- Exportingthefeestothedatabase 46 7
- Exportingtheiccardcompatibilitytable 27 7
- Exportingthelogtothedatabase 49 7
- Exportingtheprinteruserstothedatabase 51 7
- Registeringdatabaseconnectionusers 52 7
- Saving managed data to the database 42 7
- Selectingtheuserstoapplysettingsto 39 7
- Settingsforconnectingtothedatabase 43 7
- Settingtheautomaticupdateservice 37 7
- Settingtheprinterforrecordingmanageddatatothedatabase 44 7
- Settingtheprintertobelinkedwithactivedirectory 98 7
- Syncing with active directory user information 8 7
- Changingfeechargedefinitions 82 8
- Changingthepasswordfordatabaseconnectionusers 56 8
- Changingthepermissionsfordatabaseconnectionusers 54 8
- Creatingawebsitemicrosoftwindows7 62 8
- Creatingawebsitemicrosoftwindowsserver2003 xp 2000 71 8
- Creatingawebsitemicrosoftwindowsserver2008 65 8
- Creatingawebsitemicrosoftwindowsvista 67 8
- Creatingfeechargedefinitions 76 8
- Deletingdatabaseconnectionusers 57 8
- Deletingfeechargedefinitions 82 8
- Displayingerrormessagesatserversoftwarestartup 60 8
- Fees 76 8
- Sendinganerrornotificationmailtotheadministrator 61 8
- Updatingthedatabasetothenewestversion 59 8
- Acquiringthelog 84 9
- Aggregating logs 02 9
- Aggregatinglogs 02 9
- Changingjobaccountingmode 10 9
- Client software 10 9
- Deletingthelog 96 9
- Displayingthelog 93 9
- Exitinglogacquisition 98 9
- Operating the log 84 9
- Outputtingtheaggregationresultsasacsvfile 07 9
- Outputtingthelogasacsvfile 96 9
- Whatisthelog 84 9
- Operation and management 20 10
- Operationandmanagement 20 10
- Troubleshooting 36 10
- Uninstallingsoftware 33 10
- Before setup 11
- Before setup 12
- Logacquisitionandsummary 12
- Managementofprintrestrictions 12
- Special features of print job accouting 12
- Supportforbothwindowsandmacintoshoperatingenvironments 12
- What is print job accouting 12
- Print job accouting mechanisms 13
- Print job accouting configuration 14
- Printjobaccountingclientplugin macos 14
- Printjobaccountingclientsoftware macosx 14
- Printjobaccountingclientsoftware windows 14
- Printjobaccoutingserversoftware windows 14
- Forwindows formacos formacosx 15
- Print job accouting installation process 15
- Setting up client software 15
- Setting up server software 15
- Clientsoftware plugin 16
- Details registrationrange 16
- Information 16
- Information required for settings 16
- Preparing user information 16
- Serversoftware 16
- Setting 16
- Dependingonapplicationssuchasthewindowsversionofpagemaker datathatdoesnotuse 17
- Details registrationrange 17
- Information 17
- Inthiscase theuserisanunregistereduser jobaccountidis0 andusernameisremains inthiscase theuserisanunregistereduser jobaccountidis0 andusernameisremains asablankspaceinthelog 17
- Printerdriversmaybecreated 17
- Setting 17
- Example of assigning the job account id 18
- Exampleofuse serversoftwaresettings clientsoftware plugin 18
- Settings 18
- Directory details 19
- Exampleofuse serversoftwaresettings clientsoftware plugin 19
- Fordetailonusablecardid refertocardsecurekitusermanual 19
- Ifprintjobaccoutingassociateswithactivedirectory loginnameandcardidregisteredon activedirectoryinadvancecanbeusedastheuserinformation onlyenterpriseedition cardidisregisteredtoassigntounusedarbitraryattributewithactivedirectory 19
- Settinginformationforactive 19
- Settings 19
- Setting up the server software 21
- Fordetailsonhowtoinstalltheserver software seethe installationmanual 22
- Installing the serve rsoftware 22
- Installing the server software 22
- Operating environment 22
- Setting up the server software 22
- Thissectionexplainshowtosetuptheprintjobaccoutingserversoftware 22
- Version 22
- Windows2000 22
- Windows7 windows7 64bitversion 22
- Windowsserver2003 windowsserver 22
- Windowsserver2008 windowsserver 22
- Windowsserver2008r2 22
- Windowsvista windowsvista 64bit 22
- Windowsxp windowsxp x64version 22
- X64version 22
- Server software window configuration 23
- Configuring active directory settings only enterprise edition 24
- Configuring database settings only enterprise edition 24
- Setting up the server software 24
- Starting the server software 24
- Adding a printer that acquires the log 25
- Acquirelogs 27
- Operationatlogfull 27
- Printergroup 27
- Printername 27
- Acquireonlylogs donotuse restrictions 28
- Autoexportlogs 28
- Inhibittheinitializationoftheharddisk andflashmemory 28
- Recordlogsinadatabase only enterpriseedition 28
- Startacquiringthelogimmediatelyafter adding 28
- Registering the job account id and name 29
- Disablecolorcopying 30
- Disablecolorprinting 30
- Disablecopying 30
- Disablefaxsending 30
- Disableprinting 30
- Disablescantoe mail 30
- Disablescantofaxserver 30
- Disablescantointernetfax 30
- Disablescantonetworkpc 30
- Disablescantousbmemory 30
- Disableusbmemorytocolorprint 30
- Disableusbmemorytoprint 30
- Donotprocesslimitvalueasagroup 30
- Notifiesbye mailwhenlimitvaluewas exceeded 30
- Notifiestotalresultbye mail 30
- Printinmono 30
- By day 31
- By month 31
- Byweek 31
- Carryoverunusedvaluetothenextvalid period 31
- Donotspecify 31
- Printedsheets 31
- Staple 31
- Managing multiple printers as a group 32
- Backing up printer settings 33
- Changing the printer group 33
- Deleting the printer group 33
- Restoring printer settings 34
- Setting up the client software 37
- Installing the client software 38
- Operating environment 38
- Setting job accounting mode 38
- Setting up in windows 38
- Setting up the client software 38
- Notsupported 39
- Configuring the plugins 40
- Installing the client software 40
- Operating environment 40
- Registering the jobaccountingid 40
- Setting up in mac os 40
- Setting up in mac os x 40
- Registering multiple users together 41
- Changing the jobaccountingid and username 42
- Deleting the jobaccountingid and username 42
- Job account id management 43
- Adding manually 44
- Adding the job account id 44
- Job account id management 44
- Creating a csv file to add in a batch 46
- Importing users registered in windows 48
- Setting functions or use restrictions 49
- Disablecolorcopying 50
- Disablecolorprinting 50
- Disablecopying 50
- Disablefaxsending 50
- Disableprinting 50
- Disablescantoe mail 50
- Disablescantofaxserver 50
- Disablescantointernetfax 50
- Disablescantonetworkpc 50
- Disablescantousbmemory 50
- Disableusbmemorytocolorprint 50
- Disableusbmemorytoprint 50
- Printinmono 50
- By day 51
- By month 51
- Byweek 51
- Carryoverunusedvaluetothenextvalid period 51
- Donotspecify 51
- Printedsheets 51
- Staple 51
- Registering the same job account id to multiple printers 52
- Managing multiple users as a group 53
- Donotprocesslimitvalueasagroup 54
- Notifiesbye mailwhenlimitvaluewas exceeded 54
- Notifiestotalresultbye mail 54
- Disablecolorcopying 55
- Disablecolorprinting 55
- Disablecopying 55
- Disablefaxsending 55
- Disableprinting 55
- Disablescantoe mail 55
- Disablescantofaxserver 55
- Disablescantointernetfax 55
- Disablescantonetworkpc 55
- Disablescantousbmemory 55
- Disableusbmemorytocolorprint 55
- Disableusbmemorytoprint 55
- Printinmono 55
- By day 56
- By month 56
- Byweek 56
- Carryoverunusedvaluetothenextvalid period 56
- Donotspecify 56
- Printedsheets 56
- Staple 56
- Changing the user group 57
- Deleting a job account id or user group 58
- Changing job account id and user group settings 59
- Job account id tab 59
- Disablecolorcopying 60
- Disablecolorprinting 60
- Disablecopying 60
- Disablefaxsending 60
- Disableprinting 60
- Disablescantoe mail 60
- Disablescantofaxserver 60
- Disablescantointernetfax 60
- Disablescantonetworkpc 60
- Disablescantousbmemory 60
- Disableusbmemorytocolorprint 60
- Disableusbmemorytoprint 60
- Donotprocesslimitvalueasagroup 60
- Limit value tab 60
- Printedsheets 60
- Printinmono 60
- Staple 60
- User restriction tab 60
- Checking the usage status 61
- Checking the usage status of individual job account ids and user groups 61
- Valid period 61
- Resetting the usage status 62
- Receiving log results by e mail 63
- Adding manually 64
- Associating job account ids to authentication users 64
- Creating a csv file to add in a batch 66
- Importing users registered in windows 67
- Importing from a different printer 69
- Managing use restrictions 71
- Adding manually 72
- Managing use restrictions 72
- Setting use restrictions to the login name 72
- Adding from the log 73
- Creating a csv file to add in a batch 74
- Disablecolorprinting 75
- Disableprinting 75
- Enableprinting 75
- Printinmono 75
- Importing users registered in windows 76
- Adding unregistered item settings 77
- Adding manually 78
- Setting use restrictions to the application name 78
- Disablecolorprinting 79
- Disableprinting 79
- Enableprinting 79
- Printinmono 79
- Adding from the log 80
- Adding unregistered item settings 81
- Adding manually 82
- Setting use restrictions to the document name 82
- Adding from the log 83
- Adding unregistered item settings 84
- Adding manually 85
- Setting use restrictions to the host name 85
- Disablecolorprinting 86
- Disableprinting 86
- Enableprinting 86
- Printinmono 86
- Adding from the log 87
- Adding unregistered item settings 88
- Adding settings to printers 89
- Displaying use restrictions that are already registered in printers 89
- Deleting use restrictions 90
- Changing use restrictions 91
- Disablecolorprinting 91
- Enableprinting 91
- Printinmono 91
- Disableprinting 92
- Deleting all use restrictions 93
- Temporarily disabling use restrictions 94
- Enabling use restrictions 95
- Syncing with active directory 97
- Syncing with active directory user information 97
- User information 97
- Information 98
- Setting the printer to be linked with active directory 98
- Syncing with active directory user 98
- Userisidentifiedbyjobaccountid 99
- Userisidentifiedbypcloginname card 99
- Configuring the active directory settings 100
- Connecting to an active directory in a specified domain 102
- Password 103
- To add attributes to the displayed user list 104
- To hide attributes in the user list 105
- To change the order of attributes displayed in the user list 106
- Specifying attributes for obtaining ic card information 107
- Adding an active directory user 108
- Searching for users 108
- Description 109
- Referencing members that belong to groups 110
- Setting use restrictions or limit values 110
- Disablefaxsending 111
- Disablescantofaxserver 111
- Disablescantointernetfax 111
- Disablescantonetworkpc 111
- Disablescantousbmemory 111
- Donotprocesslimitvalueasagroup 111
- Notifiesbye mailwhenlimitvalueswas exceeded 111
- Notifiestotalresultbye mail 111
- Printedsheets 111
- Staple 111
- By day 112
- By month 112
- Byweek 112
- Carryoverunusedvaluetothenextvalid period 112
- Donotspecify 112
- Applying settings to the printer 113
- Copying user settings from other groups 113
- Changing active directory user settings 115
- Disablecolorprinting 115
- Disableprinting 115
- Printinmono 115
- Disablecolorcopying 116
- Disablecopying 116
- Disablefaxsending 116
- Disablescantoemail 116
- Disablescantofaxserver 116
- Disablescantointernetfax 116
- Disablescantonetworkpc 116
- Disablescantousbmemory 116
- Disableusbmemorytocolorprint 116
- Disableusbmemorytoprint 116
- Donotprocesslimitvalueasagroup 116
- Notifiesbye mailwhenlimitvalueswas exceeded 116
- Notifiestotalresultbye mail 116
- Printedsheets 116
- Staple 116
- By day 117
- By month 117
- Byweek 117
- Carryoverunusedvaluetothenextvalid period 117
- Donotspecify 117
- Changing the priority level of groups 118
- Applying settings to the printer 119
- Deleting an active directory user 120
- Assigning a job account id to an active directory user 121
- Automatically assigning a job account id 121
- Manually assigning a job account id 122
- Assigning a job account id from a file 123
- Changing the assigned job account id 125
- Exporting data for client software 126
- Exporting the ic card compatibility table 127
- Setting the printer to which the ic card compatibility table is registered 127
- Creating the ic card compatibility table 129
- Adding ic card information to the ic card compatibility table 130
- Registering the ic card compatibility table to the printer 133
- Displaying error messages at server software startup 134
- Sending an error notification mail to the administrator 135
- Permitting alternative authentication to ic cards 136
- Setting the automatic update service 137
- Specifyinterval 138
- Specifytime 138
- Immediately updating user settings 139
- Selecting the users to apply settings to 139
- Database 141
- Saving managed data to the 141
- Saving managed data to the database 141
- Configuring the database software settings 142
- Connecting to mysql database 142
- Connecting using microsoft sql server or microsoft sql server express 142
- Saving managed data to the database 142
- Access 143
- Authentication 143
- Database 143
- Pathname 143
- Servername 143
- Settings for connecting to the database 143
- Password 144
- Setting the printer for recording managed data to the database 144
- Username 144
- Exporting the fees to the database 146
- Deleting fees from the database 147
- Exporting the log to the database 149
- Bymonthandyear 150
- Byprinter 150
- Deleting logs from the database 150
- Exporting the printer users to the database 151
- Registering database connection users 152
- Changing the permissions for database connection users 154
- Changing the password for database connection users 156
- Deleting database connection users 157
- Updating the database to the newest version 159
- Displaying error messages at server software startup 160
- Sending an error notification mail to the administrator 161
- Creating a website microsoft windows 7 162
- Installing the internet information service 162
- Checking the version of microsoft sql server or microsoft sql server express 163
- Configure settings for browsing a microsoft access database 163
- Configure settings for browsing a mysql database 163
- Creating a website 163
- Accessing using the user authentication method 164
- Accessing using the windows authentication method 164
- Setting the website 164
- Checking the version of microsoft sql server or microsoft sql server express 165
- Configure settings for browsing a microsoft access database 165
- Configure settings for browsing a mysql database 165
- Creating a website 165
- Creating a website microsoft windows server 2008 165
- Installing the internet information service 165
- Accessing using the windows authentication method 166
- Setting the website 166
- Accessing using the user authentication method 167
- Creating a website microsoft windows vista 167
- Installing the internet information service 167
- Checking the version of microsoft sql server or microsoft sql server express 168
- Configure settings for browsing a microsoft access database 168
- Configure settings for browsing a mysql database 168
- Creating a website 169
- Accessing using the user authentication method 170
- Accessing using the windows authentication method 170
- Setting the website 170
- Creating a website 171
- Creating a website microsoft windows server 2003 xp 2000 171
- Creating a website microsoft windowsserver 2003 xp 2000 171
- Accessing using the user authentication method 172
- Accessing using the windows authentication method 172
- Browsing the database from the website 172
- Setting the website 172
- Aggregatingdisplayedlogsbydate 173
- Aggregatingdisplayedlogsbyjob accountids 173
- Aggregatingdisplayedlogsbyprinter 173
- Aggregatingdisplayedlogsbyusername 173
- Displayingalogfromaspecificobtain date 173
- Displayingaspecificprinterlog 173
- Displayingfeeinformation 173
- Displayinguserinformation 173
- Creating a definition 176
- Creating fee charge definitions 176
- Toneruseamounttab 177
- Belt fuseruseamounttab 178
- Drumuseamounttab 178
- Settoapplyfeesfortheamountofdrumused 178
- Finishertab 179
- Sizetab 179
- Mediatypetab 180
- Traytab 180
- Setting printer fee definitions 181
- Changing fee charge definitions 182
- Deleting fee charge definitions 182
- Operating the log 183
- Acquiring the log 184
- Information that can be acquired 184
- Item details 184
- Operating the log 184
- What is the log 184
- Item details 185
- Item details 186
- Item details 187
- Item details 188
- Item details 189
- Changing the log acquisition interval and time 190
- Changing the deadline 191
- Immediately acquiring the log 192
- Notifying the printer of the time 192
- Changing the log save location 193
- Displaying the log 193
- Changing log items to be displayed 195
- Displaying all log items detail display 195
- Deleting the log 196
- Outputting as a csv file 196
- Outputting the log as a csv file 196
- Automatically outputting the log as a csv file 197
- Changing log items to be exported 197
- Exiting log acquisition 198
- Sending a mail to the log administrator 198
- Passwordoftheprinter windowis displayed entertheprinteradministrator password andclickok 199
- Aggregating logs 201
- Aggregating logs 202
- Items that can be aggregated 202
- Item details 203
- Item details 204
- Displaying the aggregate 205
- Displaying all aggregated items detail display 206
- Changing aggregate items 207
- Outputting as a csv file 207
- Outputting the aggregation results as a csv file 207
- Changing the log items to be exported 208
- Client software 209
- Changing job accounting mode 210
- Client software 210
- Types of job accounting mode 210
- Using tab mode 211
- Using popup mode 212
- Switching each user for a job account id in hidden mode 213
- Acquiring user information from files in hide mode 215
- Using the same job account id for all users in hide mode 216
- Using in an unsupported mode 217
- Operation and management 219
- Operation and management 220
- Setting the outgoing mail function 220
- ① ② 222
- Sending print prohibited permitted by mail 223
- Limiting the size and number of attachments 224
- Notifying the log acquisition status by email 224
- Carrying over the unused print limit quantity 225
- Deleting a registered printer 226
- Changing the printer connection destination or ip address 227
- Automatically reconnecting when the printer ip address is changed 228
- Checking the server id 229
- To change the server to a different computer 229
- Installing uninstalling a built in hard disk or sd memory card to the printer 230
- Prohibiting initialization of the built in hard disk sd memory card or flash memory 230
- Operations when the log is full 231
- Updating setting information when an option is installed only enterprise edition 231
- Changing the number of printers connected at the same time 232
- Uninstalling server software 233
- Uninstalling software 233
- Uninstalling client software mac os x 234
- Uninstalling plugins macos 234
- Uninstalling the client software windows 234
- Troubleshooting 235
- Item details 236
- Troubleshooting 236
- Item details 237
- Item details 238
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