![Ricoh Aficio SP 1210N [80/129] Troubleshooting](/img/pdf.png)
Ricoh Aficio SP 1210N [80/129] Troubleshooting
![Ricoh Aficio SP 1210N [80/129] Troubleshooting](/views2/1064328/page80/bg50.png)
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You can correct most problems by yourself.
Identifying your problem 6
First, check the following: 6
The AC power cord is connected properly and the printer is turned on.
All of the protective parts have been removed.
The toner cartridges and drum unit are installed properly.
The front cover and fuser cover are fully closed.
Paper is inserted properly in the paper tray.
The interface cable is securely connected to the printer and the computer.
The correct driver for the printer has been chosen and is installed.
The computer is set up to connect to the correct printer port.
Printer does not print:
6
If you did not solve your problem with the above checks, identify your problem and then go to the page
suggested below.
Printer LED is blinking
See LEDs (Light Emitting Diodes) on page 39.
Status Monitor Error Message appears
See Error messages in the Status Monitor on page 72.
Printer printed an Error Message
See Error message printout on page 74.
Paper handling
(See Paper handling on page 75 and Paper jams and how to clear them on page 77.)
Pages are printed, but there are problems with:
6
Print quality
(See Improving the print quality on page 83.)
Printout is incorrect
(See Solving print problems on page 89.)
Troubleshooting 6
Содержание
- Sp 1210n user s guide 1
- Symbols used in this guide 2
- Using this guide 2
- Safety precautions 3
- To use the printer safely 3
- In accordance with iec 60417 this machine uses the following symbols for the main power switch 5
- Symbols for the main power switch 5
- Compilation and publication notice 6
- Shipment of the printer 6
- Trademarks 6
- About this printer 1 7
- Control panel 39 7
- Driver and software 25 7
- Printing methods 5 7
- Routine maintenance 51 7
- Table of contents 7
- A appendix 91 8
- B appendix for europe and other countries 107 8
- C appendix for usa and canada 110 8
- Troubleshooting 71 8
- D index 118 9
- About this printer 10
- Interface cable 10
- What is in the box 10
- Front view 11
- Back view 12
- Environment 13
- Positioning the printer 13
- Power supply 13
- About paper 14
- Printing methods 14
- Type and size of paper 14
- Do not use ink jet paper because it may cause a paper jam or damage your printer 15
- If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may if you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance 15
- Note if you use paper that is not recommended a paper jam or misfeed may occur in the printer 15
- On page 9 15
- Preprinted paper must use ink that can withstand the temperature of the printer s fusing process 200 preprinted paper must use ink that can withstand the temperature of the printer s fusing process 200 degrees centigrade 15
- Recommended paper 15
- Types of envelopes 16
- Landscape 17
- Portrait 17
- The area of the paper that cannot be printed on is shown in the table below 17
- Unprintable area 17
- Printing methods 18
- Printing on plain paper and transparencies 18
- Printing on plain paper and transparencies from the paper tray 18
- Printing on plain paper bond paper or transparencies from the manual feed slot 22
- Printing on thick paper labels and envelopes 26
- Duplex printing 30
- Guidelines for printing on both sides of the paper 30
- Manual duplex printing from the paper tray 30
- Printing on both sides of the paper manual duplex printing 30
- Manual duplex printing from the manual feed slot 31
- Paper orientation for manual duplex printing 33
- Driver and software 34
- Printer driver 34
- Basic tab 36
- Features in the printer driver 36
- Border line 37
- Collate 37
- Copies 37
- Multiple page 37
- Orientation 37
- Page order 37
- Paper size 37
- Media type 38
- Paper source 38
- Advanced tab 39
- Print quality 39
- Duplex printing 40
- Page setting 40
- Watermark 40
- Device options 41
- Tray settings tab 44
- Support tab 45
- And windows serve 46
- Printer driver for window 46
- Uninstalling the printer driver 46
- Xp 7 windows vist 46
- Automatic interface selection 47
- Bradmin light 47
- Software 47
- Software for network models 47
- Control panel 48
- Leds light emitting diodes 48
- High voltage failure 53
- If the error remains after switching the printer back on press the go button and make a note of the led s that remain lit and report the error status as shown in the table below to your dealer or ricoh customer service 53
- If there is an error that cannot be cleared by the user the printer will show that a service call is needed by lighting up all the leds as shown below 53
- If you see the service call indication shown above turn off the power switch and then turn it back on and try to print again 53
- Laser unit failure main motor failure 53
- Led indications while pressing the go button 53
- Leds main pcb failure fuser unit failur 53
- Service call indications 53
- Go button 55
- Print a test page 56
- Using the go button 56
- Using the printer driver 56
- Print a printer settings page 57
- Using the go button 57
- Using the printer driver 57
- Print fonts 58
- Using the go button 58
- Using the printer driver 58
- Network default settings 59
- Using the go button 59
- Routine maintenance 60
- Consumables 61
- Replacing the consumable items 61
- You will need to replace the consumable items when the machine indicates that the life of the consumable is over 61
- Toner cartridge 62
- Toner low message 62
- Replacing the toner cartridge 63
- Toner life end message 63
- Caution 64
- Do not put a toner cartridge into a fire it could explode resulting in injuries 64
- Do not use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable do not use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the machine doing this may cause a fire or electrical shock 64
- Push down the green lock lever and take the toner cartridge out of the drum unit 64
- To prevent damage to the printer from static electricity do not touch the electrodes shown in the to prevent damage to the printer from static electricity do not touch the electrodes shown in the illustration 64
- Use neutral detergents use neutral detergents 64
- Warning 64
- We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner 64
- Change drum message 69
- Drum unit 69
- Replacing the drum unit 70
- Caution 71
- Push down the green lock lever and take the toner cartridge out of the drum unit 71
- Take out the drum unit and toner cartridge assembly 71
- To prevent damage to the printer from static electricity do not touch the electrodes shown in the to prevent damage to the printer from static electricity do not touch the electrodes shown in the illustration 71
- We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner 71
- Clean the outside and inside of the printer regularly with a dry lint free cloth when you replace the toner cartridge or the drum unit make sure that you clean the inside of the printer if printed pages are stained with toner clean the inside of the printer with a dry lint free cloth 74
- Cleaning 74
- Cleaning the outside of the printer 74
- Do not use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable do not use cleaning materials that contain ammonia alcohol any type of spray or any type of flammable substance to clean the outside or inside of the machine doing this may cause a fire or electrical shock 74
- Pull the paper tray completely out of the printer 74
- Turn off the printer power switch and then unplug the printer 74
- Use neutral detergents 74
- After you have just used the printer some internal parts of the printer will be extremely hot wait for the printer to cool down before you touch the internal parts of the printer 76
- Caution 76
- Handle the toner cartridge carefully if toner scatters on your hands or clothes wipe or wash it off with cold handle the toner cartridge carefully if toner scatters on your hands or clothes wipe or wash it off with cold water at once 76
- Hot surface 76
- Take out the drum unit and toner cartridge assembly 76
- To prevent damage to the printer from static electricity do not touch the electrodes shown in the to prevent damage to the printer from static electricity do not touch the electrodes shown in the illustration 76
- We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner 76
- Caution 78
- Cleaning the corona wire 78
- If you have print quality problems clean the corona wire as follows 78
- Open the front cover 78
- Take out the drum unit and toner cartridge assembly 78
- To prevent damage to the printer from static electricity do not touch the electrodes shown in the to prevent damage to the printer from static electricity do not touch the electrodes shown in the illustration 78
- We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner 78
- Identifying your problem 80
- Troubleshooting 80
- All program 81
- Error messages in the status monitor 81
- If you want to turn the status monitor on follow these steps 81
- Status monito 81
- The status monitor will report problems with the printer take the proper action by referring to the following table 81
- Error message printout 83
- The printer can also report problems by printing an error message use the table below to identify and clear the error message 83
- First make sure that you are using paper that meets ricoh s recommended paper specifications see about paper on page 5 84
- Paper handling 84
- Paper jams and how to clear them 86
- Caution 90
- Handle the toner cartridge carefully if toner scatters on your hands or clothes wipe or wash it off with cold water at once 90
- Push down the green lock lever and take the toner cartridge out of the drum unit clear the jammed paper if there is any inside the drum unit 90
- To avoid print quality problems do not touch the shaded parts shown in the illustrations to avoid print quality problems do not touch the shaded parts shown in the illustrations 90
- A b c d abcde 0 1 2 3 4 92
- B c bcd 92
- Improving the print quality 92
- A b c d abcde 0 1 2 3 4 93
- A b c d abcde 0 1 2 3 4 95
- A b c d abcde 0 1 2 3 4 96
- A c d bcde 1 3 4 96
- Solving print problems 98
- Network problems 99
- Appendix 100
- Controller 100
- Engine 100
- Printer specifications 100
- Control panel 101
- Media specifications 101
- Paper handling 101
- Software 101
- Dimensions weights 102
- Supplies 102
- Computer requirements 103
- Important information for choosing your paper 104
- Moisture content 105
- Moisture content is the amount of water left in the paper after manufacture it is one of the important characteristics of the paper this can change greatly depending on the storage environment although usually paper contains about 5 water by weight because paper often absorbs water the amount of water can sometimes be about 10 in a high humidity environment when the amount of water increases the characteristics of the paper changes greatly the fixing of the toner may become worse for storage of the paper and during use we recommend that the humidity of the surrounding environment be between 50 and 60 105
- Print surface 105
- Rough estimate of basis weight 105
- The characteristics of the face side and reverse side of a sheet of paper may vary a little 105
- Usually the opening side of the paper ream package is the print side follow the indications on the paper package typically the print side is indicated by an arrow 105
- Paper size 106
- How to use web based management web browser 107
- Symbol and character sets 107
- Symbol and character sets list 107
- Bar code mode 109
- Definition of parameters 109
- Print bar codes or expanded characters 109
- Quick reference for bar code control commands 109
- Bar code 110
- Bar code expanded character line block drawing and box drawing 110
- Bar code expanded character line block drawing and box drawing offset in x axis 111
- Bar code expanded character unit line block drawing and box drawing 111
- Bar code human readable line on or off 111
- Quiet zone 111
- Bar code data start 112
- Bar code expanded character line block drawing and box drawing height 112
- Bar code expanded character offset in y axis 112
- Expanded character rotation 112
- Expanded character width line block drawing and box drawing 112
- Box drawing 114
- Expanded character data start 114
- Line block drawing 114
- Appendix for europe and other countries 116
- Iec 60825 1 2007 specification 220 to 240 volt model only 116
- Important information regulations 116
- Radio interference 220 to 240 volt model only 116
- Eu directive 2002 96 ec and en50419 117
- For finland and sweden 117
- Internal laser radiation 117
- Caution for lan connection 118
- Disconnect device 118
- Important for your safety 118
- It power system for norway only 118
- Maschinenlärminformations verordnung 3 gpsgv for germany only 118
- Wiring information for uk 118
- Appendix for usa and canada 119
- Federal communications commission fcc declaration of conformity usa only 119
- Important information regulations 119
- Industry canada qualification statement canada only 119
- International energy sta 120
- Qualification statement 120
- Important for your safety 121
- Important information for australia 121
- Important safety instructions 121
- Important information for some countries 123
- Important safety instructions 123
- Fda regulations 110 to 120 volt model only 125
- Internal laser radiation 125
- Laser notices 125
- Laser safety 110 to 120 volt model only 125
- Caution for lan connection 126
- Disconnect device 126
- Important for your safety 126
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