Zyxel ZyWALL USG 300 [161/185] J idp faq

ZyWALL USG Support Notes

161

J. IDP FAQ

J01. Why doesn’t the IDP work? Why has the signature

updating failed?

Please check if your IDP services are activated and are not expired.

J02. When I use a web browser to configure the IDP,

sometimes it will popup "wait data timeout".

For current release, when you configure IDP and enable all the IDP rules at the same

time, you may see the GUI showing “wait data timeout”. This is because GUI

can‟t get the IDP module setting result for a period of time, even if the

configuration of ZyWALL USG is correct.

J03. When I want to configure the packet inspection

(signatures), the GUI becomes very slow.

We suggest you had better use "Base Profile" to turn on/off signatures.

J04. After I select "Auto Update" for IDP, when will it update the

signatures?

After applying "Auto Update", ZyWALL USG will update signatures Hourly, Daily,

or Weekly. But updating will occur at random minute within the hour specified by

user.

J05. If I want to use IDP service, will it is enough if I just

complete the registration and turn on IDP?

Please ensure to activate the “protected zone” you would like to protect and configure

the action for attack of the “protected zone” in the related IDP profile is others than