![Zyxel IES-1000 EE [110/368] Using call services](/img/pdf.png)
Zyxel IES-1000 EE [110/368] Using call services
![Zyxel IES-1000 EE [110/368] Using call services](/views2/1169598/page110/bg6e.png)
Chapter 17 VoIP
VOP1224-61 User’s Guide
110
Your VOP can add IEEE 802.1Q VLAN ID tags to voice frames that it sends to the
network. This allows the VOP to communicate with a SIP server that is a member
of the same VLAN group. Some ISPs use the VLAN tag to identify voice traffic and
give it priority over other traffic.
17.2 Using Call Services
The VOP supports a variety of call services such as call hold, call waiting, do not
disturb, and so on. These services can be accessed by a user from a telephone
connected to the VOP (if the service is activated in the VoIP > Call Service
Profile screen - see Section 17.5 on page 123). The following table shows the
default key patterns used to access the supported services.
Note: If the VOP is restarted, the do not disturb setting returns to its default (off).
17.2.1 Do Not Disturb
When Do Not Disturb (DND) is activated on a port, all incoming calls on that port
are rejected.
17.2.1.1 Activating Do Not Disturb
Take the following steps to activate DND on one of the VOP’s ports.
Using a telephone connected to the port:
1 Dial “*99#”.
Table 33 Using Call Services
FUNCTION KEY CODE
Turn do not disturb on. *99#
Turn do not disturb off. #99#
Enable call waiting. *43#
Disable call waiting. #43#
Call waiting: reject new call. Flash 0
Call waiting: accept new call and disconnect current call. Flash 1
Call waiting: accept new call and put current call on hold. Flash 2
Turn Caller Line Identification Restriction (CLIR) on. ##
Call Transfer. *98#
Содержание
- Default login details 1
- Firmware version 3 3 edition 2 6 2009 1
- Port pots voip module for ies 1000 1
- Vop1224 61 1
- Www zyxel com 1
- About this user s guide 3
- Customer support 3
- Intended audience 3
- Note it is recommended you use the web configurator to configure the vop 3
- Related documentation 3
- User guide feedback 3
- Document conventions 5
- Note notes tell you other important information for example other things you may need to configure or helpful tips or recommendations 5
- Syntax conventions 5
- Warnings and notes 5
- Warnings tell you about things that could harm you or your vop 5
- Document conventions 6
- Figures in this user s guide may use the following generic icons the vop icon is not an exact representation of your vop 6
- Icons used in figures 6
- Vop1224 61 user s guide 6
- Safety warnings 7
- Vop1224 61 user s guide 7
- Advanced application 3 9
- Basic settings 1 9
- Commands troubleshooting and specifications 59 9
- Contents overview 9
- Introduction 1 9
- Routing protocol alarm voip and management 1 9
- Appendices and index 55 10
- About this user s guide 11
- Chapter 1 introducing the vop 3 11
- Chapter 2 hardware installation 3 11
- Chapter 3 front panel 5 11
- Contents overview 11
- Document conventions 11
- Part i introduction 21 11
- Safety warnings 11
- Table of contents 11
- Table of contents 1 11
- Part ii basic settings 41 12
- Part iii advanced application 73 12
- Chapter 13 syslog 1 13
- Chapter 14 access control 3 13
- Chapter 15 static routing 3 13
- Chapter 16 alarm 5 13
- Chapter 17 voip 03 13
- Part iv routing protocol alarm voip and management 91 13
- Chapter 18 maintenance 47 14
- Chapter 19 diagnostic 51 15
- Chapter 20 mac table 55 15
- Chapter 21 arp table 57 15
- Chapter 22 how to access and use the cli 61 15
- Chapter 23 common commands 67 15
- Chapter 24 system commands 71 15
- Part v commands troubleshooting and specifications 159 15
- Chapter 25 alarm commands 79 16
- Chapter 26 ieee 802 q tagged vlan and isolation commands 85 16
- Chapter 27 switch and statistics commands 93 16
- Chapter 28 ip commands 95 17
- Chapter 29 snmp commands 99 17
- Chapter 30 voip commands 01 17
- Chapter 31 firmware and configuration file maintenance 33 18
- Chapter 32 troubleshooting 39 18
- Appendix a pstn parameters by country 57 19
- Appendix b legal information 59 19
- Chapter 33 product specifications 47 19
- Index 63 19
- Part vi appendices and index 255 19
- Introduction 21
- Hapter 23
- Introducing the vop 23
- Overview 23
- Voice features 23
- Applications 24
- Figure 1 mtu application no adsl 25
- Internet 25
- Mtu application 25
- 10 mbps ethernet ports 26
- Figure 2 mtu application with adsl 26
- Internet 26
- System description 26
- Telco 50 connector 26
- Console port 27
- Ieee 802 p priority 27
- Ip protocols 27
- Management 27
- Security 27
- Stacking 27
- System error logging 27
- System monitoring 27
- Alarm led 28
- Ieee 802 q tagged vlan 28
- Out of band pots signaling 28
- Quality of service qos 28
- Sip keep alive 28
- Table 1 out of band pots signaling 28
- Voice compression and decompression 28
- Voip features 28
- A telephone number generally comprises a country code a national destination code and a subscriber number as defined in itu t e 64 you can configure the vop to recognize certain outgoing phone numbers and translate them into the correct sip uri and to translate incoming request uris into the correct format 29
- Analog modem pass through 29
- Call progress tones 29
- Caller line identifier presentation and caller line identifier restriction 29
- Chapter 1 introducing the vop 29
- Fax pass through 29
- Key combinations for sip services 29
- Numbering plan 29
- Signal description 29
- Table 1 out of band pots signaling continued 29
- Table 2 supported tones 29
- The vop allows users to perform a variety of call functions including call hold call waiting and call transfer the user can activate these by pressing a combination of telephone keypad keys the vop provides a default set of key combinations 29
- The vop can provide the following tones to connected telephones 29
- The vop can transmit caller id to the callee clip or restrict it clir over sip 29
- The vop supports analog modem service over the voice channel 29
- The vop supports fax service over the voice channel 29
- Tone indication 29
- Vop1224 61 user s guide 29
- Country code 30
- Dtmf relay 30
- Metallic line test 30
- Sip rtp statistics 30
- Comfort noise generation 31
- Dynamic jitter buffer 31
- Echo cancellation 31
- Voice activity detection 31
- Hapter 33
- Hardware installation 33
- Installing the vop in the ies 1000 33
- Figure 4 installation tighten module screws 34
- Figure 5 removal loosen module screws 34
- Figure 6 removal removing the vop from the ies 1000 34
- Removing the vop from the ies 1000 34
- Front panel 35
- Front panel ports 35
- Hapter 35
- 9600 bps 36
- Chapter 3 front panel 36
- Connect the lan port of your vop to an ethernet wan switch using a straight through category 5 utp unshielded twisted pair cable with rj 45 connectors 36
- Connect the mini rj 11 end of the console cable to the console port of the vop connect the female end to a serial port com1 com2 or other com port of your computer 36
- Console port 36
- Default ethernet settings 36
- Duplex auto 36
- For local management you can use a computer with terminal emulation software configured to the following parameters 36
- Lan port ethernet connection 36
- Led color status description 36
- No flow control 36
- No parity 8 data bits 1 stop bit 36
- Speed auto 36
- Table 4 leds continued 36
- The factory default negotiation settings for the ethernet ports on the vop are 36
- Vop1224 61 user s guide 36
- Vt100 terminal emulation 36
- Figure 8 stacking multiple ies 1000 units 37
- Aam1212 38
- Figure 9 adsl2 and voip 38
- Voip and adsl2 example 38
- Vop1224 61 38
- Notes about mdfs main distribution frames 39
- Figure 12 telco 50 cable with rj 11 connectors 40
- Telco 50 cables 40
- Telco 50 connections 40
- Basic settings 41
- Accessing the web configurator 43
- Hapter 43
- Introducing the web configurator 43
- Screen privilege levels 43
- Web configurator overview 43
- Figure 13 login 44
- Figure 14 home 44
- Navigation panel 45
- Table 5 navigation panel submenu links 45
- Chapter 4 introducing the web configurator 46
- Label description 46
- Table 6 web configurator screens 46
- The following table briefly describes the functions of the screens that you open by clicking the navigation panel s sub links 46
- Vop1224 61 user s guide 46
- Chapter 4 introducing the web configurator 47
- Label description 47
- Table 6 web configurator screens continued 47
- Vop1224 61 user s guide 47
- Changing your password 48
- Figure 15 user account 48
- Figure 16 user account 48
- Figure 17 logout 49
- Logging out of the web configurator 49
- Note use config save when you are done with a configuration session 49
- Saving your configuration 49
- Hapter 51
- Home and port statistics screens 51
- Home screen 51
- Chapter 5 home and port statistics screens 52
- Label description 52
- Table 7 home 52
- The following table describes the labels in this screen 52
- Vop1224 61 user s guide 52
- Chapter 5 home and port statistics screens 53
- Label description 53
- Table 7 home continued 53
- Vop1224 61 user s guide 53
- Chapter 5 home and port statistics screens 54
- Ethernet port statistics screen 54
- Figure 19 port statistics ethernet 54
- Label description 54
- Table 8 port statistics ethernet 54
- The following table describes the labels in this screen 54
- Use this screen to display statistics about an ethernet port to open this screen click an ethernet port s number in the home screen 54
- Vop1224 61 user s guide 54
- Chapter 5 home and port statistics screens 55
- Label description 55
- Table 8 port statistics ethernet continued 55
- Vop1224 61 user s guide 55
- Hapter 57
- System information 57
- Chapter 6 system information 58
- Label description 58
- Table 9 system info 58
- The following table describes the labels in this screen 58
- Vop1224 61 user s guide 58
- Chapter 6 system information 59
- Label description 59
- Table 9 system info continued 59
- Vop1224 61 user s guide 59
- General setup 61
- Hapter 61
- Chapter 7 general setup 62
- Label description 62
- Table 10 general setup 62
- The following table describes the labels in this screen 62
- Vop1224 61 user s guide 62
- Hapter 63
- User account 63
- User account screen 63
- Authentication screen 64
- Chapter 8 user account 64
- Label description 64
- Table 11 user account continued 64
- Use this screen to set up the authentication policies and settings by which administrators can access the vop 64
- Vop1224 61 user s guide 64
- Authentication 65
- Chapter 8 user account 65
- Figure 23 authentication 65
- Label description 65
- Table 12 user account 65
- The following table describes the labels in this screen 65
- Vop1224 61 user s guide 65
- Chapter 8 user account 66
- Label description 66
- Table 12 user account continued 66
- Vop1224 61 user s guide 66
- Hapter 67
- Switch setup 67
- Switch setup screen 67
- Chapter 9 switch setup 68
- Label description 68
- Table 13 switch setup 68
- The following table describes the labels in this screen 68
- Vop1224 61 user s guide 68
- Hapter 69
- Ip setup 69
- Chapter 10 ip setup 70
- Label description 70
- Note you do not need to enter this if your sip server uses ip addresses in sip messages not domain names 70
- Table 14 ip setup continued 70
- Vop1224 61 user s guide 70
- Enet port setup 71
- Hapter 71
- Chapter 11 enet port setup 72
- Label description 72
- Table 15 enet port setup continued 72
- Vop1224 61 user s guide 72
- Advanced application 73
- Hapter 75
- Introduction to ieee 802 q tagged vlan 75
- Introduction to vlans 75
- Forwarding tagged and untagged frames 76
- Chapter 12 vlan 77
- Figure 27 vlan status 77
- Label description 77
- Table 16 vlan status 77
- The following table describes the labels in this screen 77
- Vlan status screen 77
- Vop1224 61 user s guide 77
- Chapter 12 vlan 78
- Figure 28 static vlan setting 78
- Label description 78
- Static vlan setting 78
- Static vlan setting screen 78
- Table 16 vlan status continued 78
- Vop1224 61 user s guide 78
- You can assign a port to be a member of a vlan group or prohibit a port from joining a vlan group in this screen this is an ieee 802 q vlan 78
- Chapter 12 vlan 79
- Label description 79
- Table 17 static vlan setting 79
- The following table describes the labels in this screen 79
- Use this screen to specify port vlan ids and to set whether or not ethernet ports propagate vlan information to other devices 79
- Vlan port setting screen 79
- Vop1224 61 user s guide 79
- Chapter 12 vlan 80
- Figure 29 vlan port setting 80
- Label description 80
- Table 18 vlan port setting 80
- The following table describes the labels in this screen 80
- Vlan port setting 80
- Vop1224 61 user s guide 80
- Hapter 81
- Syslog 81
- Syslog screen 81
- Access control 83
- Access control overview 83
- Access control screen 83
- Hapter 83
- Figure 32 snmp management model 84
- Snmp traps 85
- Supported mibs 85
- Table 21 snmp commands 85
- Table 22 snmpv2 traps 85
- Chapter 14 access control 86
- Figure 33 snmp 86
- Snmp screen 86
- Table 22 snmpv2 traps continued 86
- Trap name description 86
- Vop1224 61 user s guide 86
- Chapter 14 access control 87
- Figure 34 service access control 87
- Label description 87
- Service access control 87
- Service access control screen 87
- Table 23 snmp 87
- The following table describes the labels in this screen 87
- Vop1224 61 user s guide 87
- Chapter 14 access control 88
- Label description 88
- Remote management screen 88
- Table 24 service access control 88
- The following table describes the labels in this screen 88
- Use this screen to configure the ip address ranges of trusted computers that may manage the vop 88
- Vop1224 61 user s guide 88
- Chapter 14 access control 89
- Figure 35 remote management secured client setup 89
- Label description 89
- Secured client 89
- Table 25 remote management secured client setup 89
- The following table describes the labels in this screen 89
- Vop1224 61 user s guide 89
- Chapter 14 access control 90
- Label description 90
- Table 25 remote management secured client setup continued 90
- Vop1224 61 user s guide 90
- Management 91
- Routing protocol alarm voip and 91
- Routing protocol alarm voip and management 91
- Hapter 93
- Static routing 93
- Chapter 15 static routing 94
- Label description 94
- Table 26 static routing continued 94
- Vop1224 61 user s guide 94
- Alarm status screen 95
- Hapter 95
- Alarm condition severity clearable description 96
- Alarm descriptions 96
- Atuc refers to the downstream channel for traffic going from the vop to the subscriber atur refers to the upstream channel for traffic coming from the subscriber to the vop a v in the clearable column indicates that an administrator can remove the alarm by default 96
- Chapter 16 alarm 96
- Label description 96
- Table 27 alarm status 96
- Table 28 alarm descriptions 96
- The following table describes the labels in this screen 96
- This table describes alarms that the system can send 96
- Vop1224 61 user s guide 96
- Alarm condition severity clearable description 97
- Alarm event setup screen 97
- Chapter 16 alarm 97
- Table 28 alarm descriptions continued 97
- This screen lists the alarms that the system can generate along with the severity levels of the alarms and where the system is to send them 97
- Vop1224 61 user s guide 97
- Alarm event setup 98
- Chapter 16 alarm 98
- Figure 38 alarm event setup 98
- Label description 98
- Table 29 alarm event setup 98
- The following table describes the labels in this screen 98
- Vop1224 61 user s guide 98
- Alarm status then click an alarm s index number 99
- Chapter 16 alarm 99
- Edit alarm event setup screen 99
- Figure 39 alarm event setup edit 99
- Label description 99
- Table 29 alarm event setup continued 99
- Table 30 alarm event setup edit 99
- The following table describes the labels in this screen 99
- Use this screen to specify the severity level of an alarm s and where the system is to send the alarm s 99
- Vop1224 61 user s guide 99
- Alarm port setup 100
- Alarm port setup screen 100
- Chapter 16 alarm 100
- Figure 40 alarm port setup 100
- Label description 100
- Table 30 alarm event setup edit continued 100
- Use this screen to set the alarm severity threshold for recording alarms on an individual port s the system reports an alarm on a port if the alarm has a severity equal to or higher than the port s threshold 100
- Vop1224 61 user s guide 100
- Chapter 16 alarm 101
- Label description 101
- Table 31 alarm port setup 101
- The following table describes the labels in this screen 101
- Vop1224 61 user s guide 101
- Hapter 103
- Introduction to sip 103
- Sip overview 103
- Authorization requirements 104
- Sip identities 104
- Sip number 104
- Sip proxy server 105
- Sip servers and clients 105
- Sip service domain 105
- Sip user agent 105
- Figure 41 sip proxy server 106
- Sip call progression 106
- Sip registrar server 106
- Figure 42 sip call through proxy servers 107
- Proxy 1 proxy 2 107
- Sip rtp 107
- Table 32 sip call progression 107
- Ua 1 ua 2 107
- Voice coding 108
- Pstn call setup signaling 109
- Voip vlan 109
- Activating do not disturb 110
- Do not disturb 110
- Note if the vop is restarted the do not disturb setting returns to its default off 110
- Table 33 using call services 110
- Using call services 110
- Activating call waiting 111
- Call waiting 111
- Deactivating call waiting 111
- Deactivating do not disturb 111
- Rejecting and accepting incoming calls 111
- Call return 112
- Call transfer 112
- Clidcw 112
- Clir clip 112
- Making a blind transfer 112
- Note this activates clir on the current call only 112
- Making a consultative transfer 113
- Making an attendant transfer 113
- Voip port setup screens 113
- Chapter 17 voip 114
- Label description 114
- Port view 114
- Port view screen 114
- Port view the following screen displays 114
- The following table describes the labels in this screen 114
- Vop1224 61 user s guide 114
- Chapter 17 voip 115
- Label description 115
- Port view 115
- Vop1224 61 user s guide 115
- Chapter 17 voip 116
- Label description 116
- Port edit 116
- Port edit screen 116
- Port edit the following screen displays 116
- The following table describes the labels in this screen 116
- Vop1224 61 user s guide 116
- Chapter 17 voip 117
- Label description 117
- Port edit 117
- Vop1224 61 user s guide 117
- General 118
- General screen 118
- Chapter 17 voip 119
- General 119
- Label description 119
- Vop1224 61 user s guide 119
- Chapter 17 voip 120
- General 120
- Label description 120
- Vop1224 61 user s guide 120
- Chapter 17 voip 121
- General 121
- Label description 121
- Sip profile 121
- Sip profile screen 121
- Sip profile the following screen displays 121
- The following table describes the labels in this screen 121
- Vop1224 61 user s guide 121
- Chapter 17 voip 122
- Label description 122
- Sip profile 122
- Vop1224 61 user s guide 122
- Call service profile 123
- Call service profile screen 123
- Call service profile the following screen displays 123
- Chapter 17 voip 123
- Label description 123
- Sip profile 123
- Vop1224 61 user s guide 123
- Call service profile 124
- Chapter 17 voip 124
- Label description 124
- The following table describes the labels in this screen 124
- Vop1224 61 user s guide 124
- Call service profile 125
- Chapter 17 voip 125
- Label description 125
- Vop1224 61 user s guide 125
- Call service profile 126
- Chapter 17 voip 126
- Label description 126
- Vop1224 61 user s guide 126
- Call service profile 127
- Chapter 17 voip 127
- Label description 127
- Vop1224 61 user s guide 127
- Dsp profile 128
- Dsp profile screen 128
- Chapter 17 voip 129
- Dsp profile 129
- Label description 129
- Vop1224 61 user s guide 129
- Chapter 17 voip 130
- Label description 130
- Number plan table screens 130
- Number plans are used by the vop to identify specific types of phone numbers dialed by a user and to process the number before transmission by deleting replacing or adding digits according to the relevant rule the rule can also automatically add the country code national destination region code or deny the number pattern entirely 130
- Table management 130
- Table management screen 130
- Table management the following screen displays 130
- The following table describes the labels in this screen 130
- Vop1224 61 user s guide 130
- Table edit 131
- Table edit screen 131
- Chapter 17 voip 132
- Label description 132
- Table edit 132
- The following table describes the labels in this screen 132
- The local help feature allows subscribers to place calls to other extensions when the system s connection to the regular service provider is not available 132
- The local help screens 132
- Vop1224 61 user s guide 132
- Chapter 17 voip 133
- Label description 133
- Local help the following screen displays 133
- Table management screen 133
- The following table describes the labels in this screen 133
- The table management screen 133
- Vop1224 61 user s guide 133
- You can use this feature to provide an alternative to emergency calls for example if users cannot call 911 in order to reach an emergency dispatcher at a public safety answering point you can route 911 calls to a company medical office or security guardhouse when a user dials the number the first number in the corresponding table rings if the call is not answered the second number in the table rings and so on 133
- Table edit screen 134
- The table edit screen 134
- Chapter 17 voip 135
- Key pattern screen 135
- Key pattern the following screen displays 135
- Label description 135
- Sip profile screen 135
- Table edit screen 135
- The key pattern screen 135
- Use this screen to configure key pattern profiles a key pattern profile is a set of telephone key presses that allows users to access a variety of features such as call hold call transfer and so on 135
- Vop1224 61 user s guide 135
- Chapter 17 voip 136
- Key pattern screen 136
- Label description 136
- The following table describes the labels in this screen 136
- Vop1224 61 user s guide 136
- Chapter 17 voip 137
- Dialplan screen 137
- Dialplan to open the following screen use this screen to configure individual dial plans 137
- Label description 137
- The following table describes the labels in this screen 137
- The system uses dial plans to identify specific types of phone numbers dialed by a user and to process the number before transmission by deleting or adding digits according to the relevant rule the dial plan can also forward the call to a specific sip server use a dial plan profile to unify a group of dial plans then assign the dial plan profile to a port to apply all of the dial plans included in the profile 137
- Vop1224 61 user s guide 137
- Chapter 17 voip 138
- Dialplan screen 138
- Label description 138
- Vop1224 61 user s guide 138
- Chapter 17 voip 139
- Dialplan profile screen 139
- Dialplan profile to open the following screen use this screen to configure individual dial plan profiles 139
- Label description 139
- The dialplan profile screen 139
- The following table describes the labels in this screen 139
- Vop1224 61 user s guide 139
- Chapter 17 voip 140
- Dialplan profile screen 140
- Label description 140
- Localcall 140
- Localcall time 140
- Localcall time to open the following screen use this screen to configure the system s local call settings 140
- The following table describes the labels in this screen 140
- The local call time feature allows subscribers to call other subscribers if the system cannot connect to the sip server 140
- The localcall time screen 140
- Vop1224 61 user s guide 140
- Voip line status and info 141
- Voip line status and info screen 141
- Chapter 17 voip 142
- Label description 142
- Voip line status and info 142
- Vop1224 61 user s guide 142
- Chapter 17 voip 143
- Label description 143
- Voip line status and info 143
- Vop1224 61 user s guide 143
- Chapter 17 voip 144
- Diagnostic screens 144
- Label description 144
- Use these screens to perform analog line tests on the lines connected to the vop 144
- Voip line status and info 144
- Vop1224 61 user s guide 144
- Chapter 17 voip 145
- Label description 145
- Mlt test 145
- Mlt test screen 145
- Mlt test the following screen displays 145
- The following table describes the labels in this screen 145
- Vop1224 61 user s guide 145
- Chapter 17 voip 146
- Figure 59 the sip proxy server screen 146
- Label description 146
- Mlt test 146
- Sip proxy server in the navigation panel 146
- Table 50 proxy server statistics 146
- The following table describes the labels in this screen 146
- The sip proxy server screen 146
- Vop1224 61 user s guide 146
- Firmware upgrade screen 147
- Hapter 147
- Maintenance 147
- Maintenance screen 147
- Figure 61 firmware upgrade 148
- Figure 62 restore configuration 148
- If you load an invalid configuration file it may corrupt the settings and you might have to use the console to reconfigure the system 148
- Restore configuration screen 148
- Backing up a configuration file 149
- Figure 63 restore default configuration 149
- Load factory defaults 149
- Note restoring the default configuration deletes all the current settings it is recommended to back up the configuration file before restoring the default configuration 149
- Note see the chapters on commands to edit the configuration text file 149
- Note you can change the dat file to a txt file and still upload it back to the vop 149
- Command line ftp 150
- Figure 64 restore factory default settings reboot 150
- Figure 65 reboot system 150
- Reboot system 150
- Diagnostic 151
- Diagnostic screen 151
- Hapter 151
- Chapter 19 diagnostic 152
- Label description 152
- Log format 152
- Log message type description 152
- Log messages 152
- Table 51 diagnostic 152
- Table 52 log format 152
- Table 53 log messages 152
- The following table describes the labels in this screen 152
- The following table lists and describes the system log messages 152
- Vop1224 61 user s guide 152
- Chapter 19 diagnostic 153
- Log message type description 153
- Table 53 log messages continued 153
- Vop1224 61 user s guide 153
- Hapter 155
- Introduction to mac table 155
- Mac table 155
- Chapter 20 mac table 156
- Figure 68 mac table 156
- If the device has already learned the port for this mac address but the destination port is the same as the port it came in on then it filters the frame 156
- If the device has already learned the port for this mac address then it forwards the frame to that port 156
- If the device has not already learned the port for this mac address then the frame is flooded to all ports too much port flooding leads to network congestion 156
- Label description 156
- Mac table 156
- Mac table screen 156
- Table 54 mac table 156
- The device checks to see if the frame s destination mac address and vlan id matches a source mac address already learned in the mac table 156
- The following table describes the labels in this screen 156
- Vop1224 61 user s guide 156
- Arp table 157
- Arp table screen 157
- Hapter 157
- How arp works 157
- Introduction to the arp table 157
- Arp table 158
- Chapter 21 arp table 158
- Figure 69 arp table 158
- Label description 158
- Table 55 arp table 158
- The following table describes the labels in this screen 158
- Vop1224 61 user s guide 158
- Commands troubleshooting and specifications 159
- Accessing the cli 161
- Console port 161
- Hapter 161
- How to access and use the cli 161
- Telnet 161
- Logging in 162
- Table 57 default management ip address 162
- Table 58 default user name and password 162
- Command conventions 163
- Table 59 command summary tables 163
- A long list of pre defined values may be replaced by a command input value variable so as to avoid a very long command in the description table refer to the command input values table if you are unsure of what to enter 164
- Chapter 22 how to access and use the cli 164
- Copy and paste commands 164
- Label description 164
- Note commands are case sensitive enter commands exactly as seen in the command interface remember to also include underscores if required 164
- Table 60 common command input values 164
- Vop1224 61 user s guide 164
- You can copy and paste commands directly from this document into your terminal emulation console window such as hyperterminal use right click not ctrl v to paste your command into the console window as shown next 164
- Command privilege levels 165
- Table 61 cli shortcuts and help 165
- Using shortcuts and getting help 165
- Logging out 166
- Note unsaved configuration changes are lost once you restart the vop 166
- Saving your configuration 166
- Common commands 167
- Hapter 167
- Ip status 167
- Reset to defaults 167
- Chapter 23 common commands 168
- Saving the configuration 168
- Statistics monitor command 168
- Use the following command to save the vop s configuration 168
- Use this command to show the current hardware status voltage temperature and alarm status 168
- Vop1224 61 user s guide 168
- Chapter 23 common commands 169
- See chapter 5 on page 51 for details on the port statistics fields 169
- Statistics port command 169
- Use this command to display or erase port statistics the following example displays statistics for the ethernet ports 169
- Vop1224 61 user s guide 169
- Hapter 171
- System commands 171
- Chapter 24 system commands 172
- Command description p 172
- Table 62 system commands continued 172
- Vop1224 61 user s guide 172
- Chapter 24 system commands 173
- Command description p 173
- Table 62 system commands continued 173
- Vop1224 61 user s guide 173
- Basic system information command examples 174
- By default the vop automatically logs you out of the management interface after five minutes of inactivity use the sys stdio set command to extend the idle timeout the following example extends the idle timeout to 120 minutes 174
- Chapter 24 system commands 174
- Idle timeout set command example 174
- Use the following command to restart your vop right away 174
- Use the following command to view the firmware and bootbase version 174
- Use the following commands to view the vop s time and date 174
- Vop1224 61 user s guide 174
- Chapter 24 system commands 175
- Label description 175
- Log format 175
- Log message type description 175
- Log messages 175
- Logs command examples 175
- Table 63 log format 175
- Table 64 log messages 175
- The following table lists and describes the system log messages 175
- Use the following commands to display all logs or just error logs logs are very useful for troubleshooting if you are having problems with your vop customer support may request that you send them the logs 175
- Vop1224 61 user s guide 175
- Chapter 24 system commands 176
- Log message type description 176
- Table 64 log messages continued 176
- Vop1224 61 user s guide 176
- Chapter 24 system commands 177
- Log message type description 177
- Table 64 log messages continued 177
- Vop1224 61 user s guide 177
- Clearing the log 178
- Note if you clear a log using the sys log clear command you cannot view it again 178
- Alarm commands 179
- General alarm command parameters 179
- Hapter 179
- Alarm commands 180
- Chapter 25 alarm commands 180
- Command description p 180
- Table 66 alarm commands 180
- The following table describes the alarm commands 180
- Vop1224 61 user s guide 180
- Alarm show command example 181
- Chapter 25 alarm commands 181
- Command description p 181
- Table 66 alarm commands continued 181
- The following example shows the results of using this command 181
- Vop1224 61 user s guide 181
- Alarm port show command example 182
- Chapter 25 alarm commands 182
- The source is where the alarm originated this is either a voip port number one of the ethernet ports enet 1 or 2 or eqpt for the system itself 182
- This example shows the results of using this command 182
- Vop1224 61 user s guide 182
- Alarm port set command example 183
- Alarm tablelist command example 183
- Chapter 25 alarm commands 183
- Label description 183
- Log format 183
- Table 67 log format 183
- The following example displays the supported minor level alarms for all alarm categories facilities types of alarm messages and conditions 183
- The following example has the vop record only critical alarms on port 7 183
- The following table describes the columns in the list 183
- Vop1224 61 user s guide 183
- Alarm history clear command example 184
- Alarm history show command example 184
- Alarm xedit command example 184
- Chapter 25 alarm commands 184
- Label description 184
- Table 67 log format continued 184
- The following example creates an alarm report entry that sets all system alarms to the major severity level and sends them to an snmp server at the local 3 log facility 184
- The following example displays the historic critical level alarms for all alarm categories and all conditions 184
- The following example removes the historic minor level alarms for all alarm categories and all conditions 184
- Vop1224 61 user s guide 184
- Filtering databases 185
- Hapter 185
- Ieee 802 q tagged vlan and isolation commands 185
- Ieee 802 q tagging types 185
- Chapter 26 ieee 802 q tagged vlan and isolation commands 186
- Command description p 186
- Ieee vlan1q tagged vlan configuration commands 186
- Static entries svlan table 186
- Static entry registration information is added modified and removed by administrators only 186
- Table 68 ieee vlan1q tagged vlan configuration command summary 186
- These switch commands allow you to configure and monitor the ieee 802 q tagged vlan 186
- Vop1224 61 user s guide 186
- Chapter 26 ieee 802 q tagged vlan and isolation commands 187
- Command description p 187
- Table 68 ieee vlan1q tagged vlan configuration command summary 187
- Vop1224 61 user s guide 187
- Forwarding process example 188
- Modify a static vlan table example 188
- Vlan port show command example 188
- Vlan priority command example 188
- Vlan pvid command example 188
- Vlan set command examples 188
- Configuring management vlan example 189
- Note after the following example configuration you must connect to the first ethernet port through a vlan aware device that is using the proper vlan id in order to perform management 189
- Vlan cpu set command example 189
- Vlan cpu show command example 189
- Note use the console port to configure the vop if you misconfigure the management vlan and lock yourself out 190
- Vlan delete command example 190
- Vlan show command example 190
- Table 69 statistics vlan command summary 191
- Vlan statistics commands 191
- Ethernet commands 193
- Hapter 193
- Switch and statistics commands 193
- Chapter 27 switch and statistics commands 194
- Command description p 194
- Mac commands 194
- Queuemap commands 194
- Rmon command 194
- Table 71 mac count command summary 194
- Table 72 queuemap commands 194
- Table 73 rmon command 194
- The following table describes the mac commands 194
- The following table describes the queuemap commands use these commands to configure priority levels and physical queues on the vop 194
- Use this command to view details of remote monitoring on the vop s ethernet ports 194
- Vop1224 61 user s guide 194
- General ip commands 195
- Hapter 195
- Ip commands 195
- Chapter 28 ip commands 196
- Command description p 196
- Ip settings and default gateway example 196
- Table 75 general ip commands 196
- The following command sequence sets the vop to have 192 68 as the ip address 255 55 55 for the subnet mask and 192 68 33 for the default gateway 196
- The vop leaves the factory with a default management ip address of 192 68 and a subnet mask of 255 55 55 ff ff ff 00 in hexadecimal notation and the default gateway set at 192 68 54 make sure that you configure the ip parameters correctly before you connect a vop to the network otherwise you may interrupt services already running 196
- Vop1224 61 user s guide 196
- Arp show command example 197
- Chapter 28 ip commands 197
- Here is an example of the vop s ip arp table 197
- Route show command example 197
- Statistics ip command example 197
- This example displays the vop s routing table 197
- This example shows the statistics for the cpu ip traffic 197
- Vop1224 61 user s guide 197
- Hapter 199
- Snmp commands 199
- Chapter 29 snmp commands 200
- Command description p 200
- Table 77 snmp commands 200
- Vop1224 61 user s guide 200
- General voip command parameters 201
- Hapter 201
- Voip commands 201
- Voip show commands 201
- Ac impedance 202
- Cadence ring 202
- Chapter 30 voip commands 202
- Command description p 202
- Flash time 202
- Pay signal type 202
- Pcm companding law 202
- Proxysvr d 202
- Pulse dial interval 202
- Table 79 general voip commands continued 202
- Use these commands to set the country of operation or the country with the same configuration as the country of operation the following lists the variables affected by the selected countrycode 202
- Voip countrycode commands 202
- Vop1224 61 user s guide 202
- Chapter 30 voip commands 203
- Command description p 203
- Here are the accepted country and countrycode values 203
- Table 80 voip countrycode commands 203
- The following example configures the vop for use in the czech republic 203
- The following table lists the countrycode commands 203
- Voip countrycode set command example 203
- Vop1224 61 user s guide 203
- An example of using this command is shown next 204
- Chapter 30 voip commands 204
- Voip countrycode show command example 204
- Vop1224 61 user s guide 204
- Chapter 30 voip commands 205
- Command description p 205
- Diagnostic mlt show command example 205
- Table 81 voip diagnostic commands 205
- The following example shows the result of the last test conducted on the line connected to port 8 205
- The following example tests the ren of the line connected to port 8 205
- Use these commands to perform a variety of standard metallic line tests on the subscriber ports 205
- Voip diagnostic commands 205
- Voip diagnostic mlt test command example 205
- Vop1224 61 user s guide 205
- Chapter 30 voip commands 206
- Command description p 206
- Table 82 voip ip commands 206
- The following example sets the vop to use the dns server at 123 4 5 6 206
- The following example sets the vop to use the ip address 111 1 1 with a 24 bit subnet mask 255 55 55 and vlan id 22 for voip communications 206
- Use these commands to manage the ip address vlan and dns details for voip services 206
- Voip ip commands 206
- Voip ip dns command example 206
- Voip ip set command example 206
- Vop1224 61 user s guide 206
- Chapter 30 voip commands 207
- Command description p 207
- Table 83 voip port commands 207
- Use these commands to manage which of the vop s ports are used for voip services and specify which sip svc and dsp profiles each port uses 207
- Voip port commands 207
- Vop1224 61 user s guide 207
- Chapter 30 voip commands 208
- Command description p 208
- Note the telephone number must be unique 208
- Table 83 voip port commands continued 208
- The following example sets port 14 to use the sip_profile_1 svc_profile_1 and dsp_profile_1 profiles 208
- The following example shows the current voip status of ports 6 7 and 8 208
- Voip port show command example 208
- Voip port sip set command 208
- Vop1224 61 user s guide 208
- Chapter 30 voip commands 209
- Command description p 209
- Table 84 voip dsp commands 209
- Use these commands to set up and manage digital signal processing for the vop s voip functions each dsp profile specifies voip related attributes such as the voice codecs to use in a given session 209
- Voip profile dsp commands 209
- Vop1224 61 user s guide 209
- An example is shown to delete a dsp profile named digsig1 210
- Chapter 30 voip commands 210
- Command description p 210
- Table 84 voip dsp commands continued 210
- Voip profile dsp delete command example 210
- Vop1224 61 user s guide 210
- Chapter 30 voip commands 211
- Codec g 26 40 bits g 26 32 bits g 26 16 bits 211
- Echo tail 64ms 211
- Max delay 90ms 211
- Min delay 30ms 211
- The following example displays the subscribers that use a dsp profile named digsig3 211
- The following example shows a command configuring a dsp profile named digsig4 with the following settings 211
- The following example shows the use of this command 211
- Voip profile dsp map command example 211
- Voip profile dsp set command example 211
- Voip profile dsp show command example 211
- Vop1224 61 user s guide 211
- Chapter 30 voip commands 212
- Command description p 212
- Table 85 voip profile sip commands 212
- Use these commands to set up and manage sip profiles sip profiles map to ports on the vop and contain the sip server connection details 212
- Voip profile sip commands 212
- Vop1224 61 user s guide 212
- Chapter 30 voip commands 213
- Command description p 213
- Table 85 voip profile sip commands continued 213
- Vop1224 61 user s guide 213
- Table 85 voip profile sip commands continued 214
- Voip profile sip delete command example 214
- Voip profile sip map command example 214
- Voip profile sip set command example 214
- An example of using this command is shown next 215
- Chapter 30 voip commands 215
- Prack on 215
- Voip profile sip show command 215
- Vop1224 61 user s guide 215
- Chapter 30 voip commands 216
- Command description p 216
- Table 86 voip profile sip callsvc commands 216
- Use these commands to set up and manage the voip call service profiles the call service profiles contain details about individual sip accounts as well as controlling the call services the subscribers can use 216
- Voip profile sip callsvc commands 216
- Vop1224 61 user s guide 216
- Chapter 30 voip commands 217
- Command description p 217
- Note there are at most 8 local help telephone number and table sets 217
- Table 86 voip profile sip callsvc commands continued 217
- Vop1224 61 user s guide 217
- Table 86 voip profile sip callsvc commands continued 218
- Voip profile sip callsvc delete command example 218
- Voip profile sip callsvc map command example 218
- Voip profile sip callsvc set command example 218
- An example of using this command is shown next 219
- Chapter 30 voip commands 219
- Dtmf sip info 219
- Fax t 38 219
- Voip profile sip callsvc show command example 219
- Vop1224 61 user s guide 219
- Chapter 30 voip commands 220
- Command description p 220
- Syntax 220
- Table 87 voip sip dialplan commands 220
- The following table lists the dialplan commands 220
- This command removes the specified dial plan table 220
- Use these commands to configure the sip server to which a call goes 220
- Voip sip dialplan commands 220
- Voip sip dialplan delete command 220
- Voip sip dialplan map command 220
- Vop1224 61 user s guide 220
- Chapter 30 voip commands 221
- Syntax 221
- This command displays settings for all sip profiles configured on this vop or settings for the sip protocol profile s that refer to the specified dial plan table an example is shown next 221
- Voip sip dialplan set command 221
- Vop1224 61 user s guide 221
- Chapter 30 voip commands 222
- This command configures dialplan related settings an example is shown next 222
- Vop1224 61 user s guide 222
- Chapter 30 voip commands 223
- Command description p 223
- Syntax 223
- Table 88 voip sip keypattern commands 223
- The following table lists the keypattern commands 223
- This command displays the dial plans configured on this vop when no dialplan is specified and the contents of a dial plan table when specified an example is shown next 223
- Use these commands to configure the key pattern feature in the vop a key pattern profile is a set of telephone key presses that allow users to access a variety of features such as call hold call transfer and so on 223
- Voip sip dialplan show command 223
- Voip sip keypattern commands 223
- Vop1224 61 user s guide 223
- Chapter 30 voip commands 224
- Syntax 224
- This command allows users to enable the do not disturb voip feature by pressing 100 224
- Voip sip keypattern set command 224
- Voip sip keypattern show command 224
- Vop1224 61 user s guide 224
- Chapter 30 voip commands 225
- If a keypattern profile is not specified this commands lists configured keypattern profiles when a profile is specified this command shows the settings of the specified profile in this case the default keypattern profile defval 225
- The following table describes the settings of a keypattern profile 225
- Vop1224 61 user s guide 225
- Chapter 30 voip commands 226
- Command description p 226
- Syntax 226
- Table 89 voip sip localcall commands 226
- The following table lists the localcall commands 226
- This command displays the vop local call timing settings 226
- Use these commands to manage the local call feature the local call time feature allows subscribers to call other subscribers if the system cannot connect to the sip server 226
- Voip sip localcall commands 226
- Voip sip localcall show command 226
- Vop1224 61 user s guide 226
- Chapter 30 voip commands 227
- Syntax 227
- The following example sets the vop to use the local call feature after the connection to the sip server has been down for 10 minutes and stop using the local call feature again 15 minutes after the connection to the sip server is restored 227
- The local call time feature allows subscribers to call other subscribers if the vop cannot connect to a sip server an example is shown next 227
- This command sets the vop s local call timing parameters the local call time feature allows subscribers to call other subscribers connected to the vop if the vop cannot connect to a sip server 227
- Use these commands to manage the local help feature local help lets you configure which local subscribers are called instead of public emergency or other numbers in the event that the link to the voip provider is not available 227
- Voip sip localcall time command 227
- Voip sip localhelp commands 227
- Vop1224 61 user s guide 227
- An example is shown using the local help table named localhelp_table 228
- Chapter 30 voip commands 228
- Command description p 228
- Syntax 228
- Table 90 voip sip localhelp commands 228
- The following table lists the localhelp commands 228
- This command displays the sip call service profile s that refer s to the specified local help table 228
- This command removes the specified local help table an example is shown to delete the local help table named localhelp_table 228
- Voip sip localhelp delete command 228
- Voip sip localhelp map command 228
- Vop1224 61 user s guide 228
- Chapter 30 voip commands 229
- Command description p 229
- Syntax 229
- Table 91 voip sip numberplan commands 229
- This command configures the telephone number of the specified index in the specified local help table an example is shown to delete the local help table named localhelp_table 229
- This command displays contents of the specified local help table an example is shown to display the local help table named local help_table 229
- Use these commands to manage the voip numbering plans used by the vop the numbering plans translate dialed numbers according to the rules you set 229
- Voip sip localhelp set command 229
- Voip sip localhelp show command 229
- Voip sip numberplan commands 229
- Vop1224 61 user s guide 229
- An example is shown to delete the numbering plan table named foo 230
- An example of using this command is shown displaying the sip call service profiles that map to a numbering plan table named b2 230
- Chapter 30 voip commands 230
- Command description p 230
- Table 91 voip sip numberplan commands continued 230
- The following example shows a command defining a rule number 1 in the numberplan cx that replaces the dialed number 002 with the numbers 230
- Voip sip numberplan delete command example 230
- Voip sip numberplan map command example 230
- Voip sip numberplan set command example 230
- Vop1224 61 user s guide 230
- Filename conventions 233
- Firmware and configuration file maintenance 233
- Firmware and configuration file maintenance overview 233
- Hapter 233
- Editable configuration file 234
- Editable configuration file backup 234
- Figure 71 ftp get configuration file example 234
- Note do not upload any invalid files to the vop s configuration file as it may permanently damage your vop 234
- Note you can change the dat file to a txt file and still upload it back to the vop 234
- Table 92 filename conventions 234
- Edit configuration file 235
- Figure 72 example use an ftp client to connect to the vop 235
- Figure 73 example enter the management password 235
- Figure 74 example get the configuration file config 0 235
- Figure 75 example close ftp client 235
- Chapter 31 firmware and configuration file maintenance 236
- Command is encrypted and you cannot edit it in a text editor attempting to edit it and upload it to the vop will lock you out after the system restarts if this happens you will have to use the console port to restore the default configuration file and all of your configuration changes will be lost 236
- Editable configuration file upload 236
- Figure 76 configuration file example 236
- Figure 77 example use an ftp client to connect to the vop 236
- Note ensure that any changes you make to the commands in the configuration file correspond to the commands documented in this user s guide the wrong configuration file or an incorrectly configured configuration file can render the device inoperable 236
- Note the 236
- Sys user set admi 236
- Use an ftp client to connect to the vop 236
- Vop1224 61 user s guide 236
- You can upload the configuration file by following the steps below 236
- Figure 78 example enter the management password 237
- Figure 79 example upload the configuration file config 0 237
- Figure 80 example close ftp client 237
- Figure 81 example use an ftp client to connect to the vop 237
- Figure 82 example enter the management password 237
- Figure 83 example transfer the firmware file 237
- Firmware file upgrade 237
- Figure 84 example close ftp client 238
- Hapter 239
- The alm led is on 239
- The sys or pwr led does not turn on 239
- Troubleshooting 239
- Chapter 32 troubleshooting 240
- Configured settings 240
- Corrective action 240
- I cannot make or receive phone calls 240
- If you forget your password you need to use the console port to reload the factory default configuration file see section 32 on page 242 240
- Password 240
- Steps corrective action 240
- Table 95 phonecall troubleshooting 240
- Table 96 troubleshooting the vop s configured settings 240
- The configured settings do not take effect 240
- Voip calls cannot be made 240
- Vop1224 61 user s guide 240
- Note be careful not to lock yourself and others out of the system 241
- System lockout 241
- Table 97 troubleshooting the snmp server 241
- Resetting the defaults 242
- Resetting the defaults via command 242
- Table 98 troubleshooting telnet 242
- Telnet 242
- Figure 85 resetting the switch via command 243
- Note uploading the factory default configuration file erases the vop s entire configuration 243
- Uploading the default configuration file 243
- Figure 86 example xmodem upload 244
- Note this procedure is for emergency situations only 244
- Recovering the firmware 244
- Figure 87 example xmodem upload 245
- General specifications 247
- Hapter 247
- Product specifications 247
- Awg american wire gauge is a measurement system for wire that specifies its thickness as the thickness of the wire increases the awg number decreases 248
- Chapter 33 product specifications 248
- Feature description 248
- Note make sure you use wires of the specified wire gauge 248
- Table 100 wire gauge specifications 248
- Table 99 device specifications continued 248
- The following table shows the specifications for wire gauge 248
- Vop1224 61 user s guide 248
- Wire type required awg no diameter 248
- Chapter 33 product specifications 249
- Table 101 voip features 249
- This section lists the vop s additional voip features 249
- Voip features 249
- Vop1224 61 user s guide 249
- Chapter 33 product specifications 250
- Figure 88 voip 1 24 port telco 50 pin assignments 250
- Hardware telco 50 connector pin assignments 250
- Pin assignments 250
- Table 101 voip features 250
- The following diagram shows the pin assignments of the voip telco 50 connectors 250
- Vop1224 61 user s guide 250
- Chapter 33 product specifications 251
- Port number pin number 251
- Table 102 hardware telco 50 connector port and pin numbers 251
- This table lists the ports and matching pin numbers for the hardware telco 50 connectors 251
- Vop1224 61 user s guide 251
- Figure 89 1 24 cable telco 50 pin assignments 252
- Telco 50 cables 252
- Console cable pin assignments 253
- Appendices and index 255
- Ppendix 257
- Pstn parameters by country 257
- Taiwan 261
- Austria 263
- Belgium 265
- Bulgaria 268
- Czech republic 270
- Denmark 272
- Finland 274
- France 277
- Hungary 279
- Iceland 281
- Luxembourg 286
- Netherlands 288
- Norway 290
- Poland 292
- Portugal 295
- Slovakia 297
- Sweden 301
- Switzerland 304
- United kingdom 306
- Germany 308
- Greece 310
- Australia 313
- New zealand 315
- Hong kong 317
- Singapore 319
- Morocco 321
- Ireland 324
- Malaysia 326
- Russia 328
- Thailand 331
- Israel 333
- United arab emirates 335
- Ukraine 340
- South africa 342
- South korea 344
- Philippines 346
- Turkey 351
- Vietnam 353
- Brazil 355
- Certifications 359
- Copyright 359
- Legal information 359
- Ppendix 359
- Ce mark warning 360
- Fcc warning 360
- Notices 360
- Taiwanese bsmi bureau of standards metrology and inspection a warning 360
- Viewing certifications 360
- Registration 361
- Zyxel limited warranty 361
- Vop1224 61 user s guide 363
- Vop1224 61 user s guide 364
- Vop1224 61 user s guide 365
- Vop1224 61 user s guide 366
- Vop1224 61 user s guide 367
- Vop1224 61 user s guide 368
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