Planet VIP-2100 [32/140] Chapter 4 call flow editor

Planet VIP-2100 [32/140] Chapter 4 call flow editor
VIP-2100 Users manual - 27 -
Outbound/Inbound DM Group) or Call Flow (refer to section Call
Flow Editor) to take effect.
Chapter 4 Call Flow Editor
Call Flow Editor is used to control the call behavior including voice
prompt, AAA, DMetc. It requires Java run time to run.
Step 1: Click ControlCall Flow Editor to create a Call Flow, click
button to activate IVR Tool as figure 4-1
Figure 4-1
Component Description:
New: Create a new call flow
Load Call Flow: Load call flow from VIP-2100
Save: Save a call flow in VIP-2100
Cut: Cut a component
Copy: Copy a component
Paste: Paste a component
Delete: Delete a component
Line: Connecting 2 components together
Select: Select the component at call flow workspace
Scroll: Scroll the call flow workspace
Zoom: Zoom in or zoom out the workspace
View Grid: View or not
Show Component Table: Show all component table

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