Planet VIP-2100 [32/140] Chapter 4 call flow editor

VIP-2100 User’s manual - 27 -

Outbound/Inbound DM Group) or Call Flow (refer to section “Call

Flow Editor”) to take effect.

Chapter 4 Call Flow Editor

Call Flow Editor is used to control the call behavior including voice

prompt, AAA, DM…etc. It requires Java run time to run.

Step 1: Click Control→Call Flow Editor to create a Call Flow, click

button to activate IVR Tool as figure 4-1

Figure 4-1

Component Description:

• New: Create a new call flow

• Load Call Flow: Load call flow from VIP-2100

• Save: Save a call flow in VIP-2100

• Cut: Cut a component

• Copy: Copy a component

• Paste: Paste a component

• Delete: Delete a component

• Line: Connecting 2 components together

• Select: Select the component at call flow workspace

• Scroll: Scroll the call flow workspace

• Zoom: Zoom in or zoom out the workspace

• View Grid: View or not

• Show Component Table: Show all component table