Candy CBG625W [16/52] Malfunctions
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Candy CBG625W [16/52] Malfunctions

Candy CBG6250X [16/52] Malfunctions
MALFUNCTIONS
If something appears not to be working properly, do the following simple
checks before calling Technical Service:
• The hood is not working
Possible cause (1): Power cord not securely plugged in.
Correction: The hood was never electrically connected by the installer.
Call the electrician/installer.
Possible cause (2): A speed has not been selected.
Correction: Select a speed in the control panel.
If the hood has turned off during normal functioning, check that the
power has not been disconnected and that the omnipolar disconnection
device has not tripped.
• The blower does not work but the lights do
Possible cause: The blower motor connector is not plugged.
Correction: Locate the blower motor connector and plug it. Check to see
if the fan now works. If the problem persists, call Technical Service.
• The hood is not operating effectively
Possible cause: Dirty filters/baffles.
Correction: Check to be sure the filter is clean.
For ducting hood and hood with an external motor
Possible cause (1). Ducting requirements inadequate. If your duct length
exceeds the manufacturer’s requirements, hood performance will suffer.
Air-flow will also be reduced if the house duct work is too small or there
are too many elbows in the system.
Comply with the official instructions provided by the competent
authorities in merit when installing the disposal duct (example, the air
collected must not be conveyed into a duct already used to central
heatings systems, thermosiphons, etc.). The room contains air taps.
Contact your installer.
Possible cause (2): Obstruction in duct work.
Correction: make sure nothing is blocking the vent (bird nests or kinks in
the duct work).
Possible cause (3): Damper blade may not be opening.
Correction: Make sure the tape is removed from the damper blades and
that it swings open freely.
For filtering hood
Possible cause: the charcoal filter/s is saturated.
Correction: replace the charcoal filter/s.
• The lamp does not work
Light spot (LED):
If a lamp is not listed in the table shown in the “Warning” worksheet,
please contact Technical Service.
Incandescent lamps:
Possible cause: The lamp or socket may be defective or a wire could
bedisconnected.
Correction: place the lamp in another socket; if the lamp is not working,
replace with lamp of the same type; if the lamp works, the original
socket may be defective or a wiremay be disconnected. Call Technical
Service.
Halogen lamps:
Possible cause: The lamp or socket may be defective or a wire could
bedisconnected.
Correction:replace with lamp of the same type. If the problem persists,
call Technical Service.
• Remote control not working (where present)
Possible cause (1): Link lost between the remote control and the hood.
Correction: Check to see if the hood works with the control on the hood.
Remove power from the hood at the circuit breaker then reapply power.
Relink the remote control to the hood, following the instructions supplied
with the remote control.
Possible cause (2): Remote battery dead.
Correction: Change the battery.
• Vertical telescopic trolley is locked (where present)
If all LEDs flashing, the telescopic trolley is locked. Wait 30" and press
the Up/Down button to release the trolley.
If Up/down button flashing, the grease filter is not positioned correctly.
Reposition properly.
If the trolley is locked, check that the cable connector is not
disconnected. If the problem persists, call Technical Service.

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MALFUNCTIONS If something appears not to be working properly do the following simple checks before calling Technical Service The hood is not working Possible cause 1 Power cord not securely plugged in Correction The hood was never electrically connected by the installer Call the electrician installer Possible cause 2 A speed has not been selected Correction Select a speed in the control panel If the hood has turned off during normal functioning check that the power has not been disconnected and that the omnipolar disconnection device has not tripped The blower does not work but the lights do Possible cause The blower motor connector is not plugged Correction Locate the blower motor connector and plug it Check to see if the fan now works If the problem persists call Technical Service The hood is not operating effectively Possible cause Dirty filters baffles Correction Check to be sure the filter is clean For ducting hood and hood with an external motor Possible cause 1 Ducting requirements inadequate If your duct length exceeds the manufacturer s requirements hood performance will suffer Air flow will also be reduced if the house duct work is too small or there are too many elbows in the system Comply with the official instructions provided by the competent authorities in merit when installing the disposal duct example the air collected must not be conveyed into a duct already used to central heatings systems thermosiphons etc The room contains air taps Contact your installer Possible cause 2 Obstruction in duct work Correction make sure nothing is blocking the vent bird nests or kinks in the duct work Possible cause 3 Damper blade may not be opening Correction Make sure the tape is removed from the damper blades and that it swings open freely For filtering hood Possible cause the charcoal filter s is saturated Correction replace the charcoal filter s The lamp does not work Light spot LED If a lamp is not listed in the table shown in the Warning worksheet please contact Technical Service Incandescent lamps Possible cause The lamp or socket may be defective or a wire could bedisconnected Correction place the lamp in another socket if the lamp is not working replace with lamp of the same type if the lamp works the original socket may be defective or a wiremay be disconnected Call Technical Service Halogen lamps Possible cause The lamp or socket may be defective or a wire could bedisconnected Correction replace with lamp of the same type If the problem persists call Technical Service Remote control not working where present Possible cause 1 Link lost between the remote control and the hood Correction Check to see if the hood works with the control on the hood Remove power from the hood at the circuit breaker then reapply power Relink the remote control to the hood following the instructions supplied with the remote control Possible cause 2 Remote battery dead Correction Change the battery Vertical telescopic trolley Is locked where present If all LEDs flashing the telescopic trolley is locked Wait 30 and press the Up Down button to release the trolley If Up down button flashing the grease filter is not positioned correctly Reposition properly If the trolley is locked check that the cable connector is not disconnected If the problem persists call Technical Service

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