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BizHub 3622
Руководство пользователя Страница: 114

Konica Minolta BizHub 3622 [114/202] Cleaning the scanner

Cleaning the scanner

1 Open the scanner cover.

2 Using a damp, soft, lint-free cloth, wipe the following areas:

• ADF glass

• ADF glass pad

Maintaining the printer 114

Содержание

Bizhub 3622 user s guide 1
Contents 2
Copying 4 2
Learning about the printer 2
Loading paper and specialty media 5 2
Printing 2 2
Safety information 6 2
Supported paper 9 2
E mailing 27 3
Faxing 9 3
Scanning 46 3
Understanding the printer menus 7 3
Clearing jams 30 4
Maintaining the printer 11 4
Securing the printer 09 4
Troubleshooting 41 4
Index 198 5
Notices 191 5
Upgrading and migrating 83 5
Conventions 6
Product statements 6
Safety information 6
Learning about the printer 9
Selecting a location for the printer 9
Caution tipping hazard installing one or more options on your printer or mfp may require a caster base furniture or other feature to prevent instability causing possible injury for more information on supported conﬁgurations contact the place where you purchased the printer 10
Caution tipping hazard to reduce the risk of equipment instability load each tray separately keep all other trays closed until needed 10
Learning about the printer 10 10
Printer configurations 10
Printer conﬁgurations 10
You can conﬁgure your printer by adding optional 250 or 550 sheet trays for more information see installing optional trays on page 186 10
Attaching cables 11
Caution potential injury to avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm 11
Caution potential injury to avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 11
Caution potential injury to avoid the risk of ﬁre or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement 11
Caution potential injury to reduce the risk of ﬁre use only a 26 awg or larger telecommunications rj 11 cord when connecting this product to the public switched telephone network for users in australia the cord must be approved by the australian communications and media authority 11
Learning about the printer 11 11
Warning potential damage to avoid loss of data or printer malfunction do not touch the usb cable any wireless network adapter or the printer in the areas shown while actively printing 11
Learning about the printer 12 12
Learning about the printer 13 13
Understanding the status of the sleep button and indicator light 13
Using the control panel 13
Printing the menu settings page 14
Printing the network setup page 14
Using the embedded web server 14
Configuring universal paper settings 15
Conﬁguring universal paper settings 15
Loading paper and specialty media 15
Loading trays 15
Setting the size and type of the specialty media 15
Loading the multipurpose feeder 17
Linking trays 18
Supported paper 19
Supported paper 19 19
Supported paper sizes 19
Supported paper 20 20
Supported paper 21 21
Supported paper types 21
Supported paper weights 21
Printing 22
Printing from a computer 22
Printing from a mobile device 22
Printing from a mobile device using airprint 22
Printing from a mobile device using google cloud print 22
Printing from a mobile device using mopria print service 22
Printing a directory list 23
Printing a font sample list 23
Copying 24
Copying on both sides of the paper two sided 24
Copying on letterhead 24
Copying photos 24
Making copies 24
Collating copies 25
Copying multiple pages onto a single sheet 25
Placing separator sheets between copies 25
Reducing or enlarging copies 25
Creating a copy shortcut 26
Configuring e mail settings 27
Conﬁguring e mail settings 27
E mailing 27
Sending an e mail 27
Setting up the e mail function 27
Using the control panel 27
Creating an e mail shortcut 28
Using the shortcut number 28
Faxing 29
Setting up fax using a standard telephone line 29
Setting up the printer to fax 29
Setup 1 printer is connected to a dedicated fax line 30
Setup 2 printer is sharing the line with an answering machine 30
Setup 3 printer is sharing the line with a telephone subscribed to voice mail service 33
Setting up fax using digital subscriber line 34
Setting up fax using voip telephone service 35
Setting up fax using cable modem connection 37
Setup 1 printer is connected directly to a cable modem 37
Setup 2 printer is connected to a wall jack cable modem is installed elsewhere in the facility 38
Setting up fax in countries or regions with different telephone wall jacks and plugs 39
Connecting the printer to a non rj11 wall jack 40
Connecting the printer to a wall jack in germany 41
Connecting to a distinctive ring service 41
Configuring daylight saving time 42
Conﬁguring daylight saving time 42
For windows users 42
Sending a fax 42
Setting the fax date and time 42
Using the computer 42
Using the control panel 42
Changing the fax resolution 43
Creating a fax destination shortcut 43
For macintosh users 43
Scheduling a fax 43
Adjusting the fax darkness 44
Blocking junk faxes 44
Holding a fax 44
Viewing a fax log 44
Forwarding a fax 45
Creating an ftp shortcut 46
Scanning 46
Scanning to an ftp server 46
Menu map 47
Note some of the conﬁguration menus are not displayed according to product ﬁrmware version 47
Understanding the printer menus 47
Understanding the printer menus 47 47
Device 48
Preferences 48
Understanding the printer menus 48 48
Notifications 49
Notiﬁcations 49
Remote operator panel 49
Understanding the printer menus 49 49
Understanding the printer menus 50 50
Power management 51
Understanding the printer menus 51 51
Config menu 52
Conﬁg menu 52
Maintenance 52
Restore factory defaults 52
Understanding the printer menus 52 52
Understanding the printer menus 53 53
Understanding the printer menus 54 54
Out of service erase 55
Understanding the printer menus 55 55
About this printer 56
Layout 56
Understanding the printer menus 56 56
Visible home screen icons 56
Understanding the printer menus 57 57
Quality 58
Understanding the printer menus 58 58
Job accounting 59
Understanding the printer menus 59 59
Postscript 60
Understanding the printer menus 60 60
Understanding the printer menus 61 61
Understanding the printer menus 62 62
Understanding the printer menus 63 63
Tray configuration 64
Tray conﬁguration 64
Understanding the printer menus 64 64
Custom scan sizes 65
Media configuration 65
Media conﬁguration 65
Understanding the printer menus 65 65
Universal setup 65
Copy defaults 66
Media types 66
Understanding the printer menus 66 66
Understanding the printer menus 67 67
Advanced imaging 68
Understanding the printer menus 68 68
Admin controls 69
Analog fax setup 69
Fax mode 69
General fax settings 69
Understanding the printer menus 70 70
Fax send settings 71
Understanding the printer menus 71 71
Advanced imaging 72
Understanding the printer menus 72 72
Admin controls 73
Understanding the printer menus 73 73
Fax receive settings 74
Understanding the printer menus 74 74
Admin controls 75
Understanding the printer menus 75 75
Understanding the printer menus 76 76
Fax cover page 77
Fax log settings 77
Understanding the printer menus 77 77
E mail 78
E mail setup 78
Speaker settings 78
Understanding the printer menus 78 78
Understanding the printer menus 79 79
E mail defaults 80
Understanding the printer menus 80 80
Understanding the printer menus 81 81
Advanced imaging 82
Understanding the printer menus 82 82
Admin controls 83
Understanding the printer menus 83 83
Understanding the printer menus 84 84
Ftp defaults 85
Understanding the printer menus 85 85
Web link setup 85
Understanding the printer menus 86 86
Advanced imaging 87
Understanding the printer menus 87 87
Admin controls 88
Understanding the printer menus 88 88
Network overview 89
Network ports 89
Understanding the printer menus 89 89
Note this menu is available only in printers connected to a wireless network 90
Understanding the printer menus 90 90
Wireless 90
Understanding the printer menus 91 91
Ethernet 92
Understanding the printer menus 92 92
Understanding the printer menus 93 93
Note this menu appears only in network printers or printers attached to print servers 94
Tcp ip 94
Understanding the printer menus 94 94
Note this menu appears only in network printers or printers that are attached to print servers 95
Understanding the printer menus 95 95
Note this menu appears only in network printers or printers that are attached to print servers 96
Understanding the printer menus 96 96
Understanding the printer menus 97 97
Http ftp settings 98
Lpd configuration 98
Lpd conﬁguration 98
Note this menu appears only in network printers or printers attached to print servers 98
Note this menu appears only in network printers or printers that are attached to print servers 98
Understanding the printer menus 98 98
Thinprint 99
Understanding the printer menus 99 99
Google cloud print 100
Understanding the printer menus 100 100
Note this menu appears only when a direct wi fi network is the active network 101
Security 101
Security audit log 101
Understanding the printer menus 101 101
Wi fi direct 101
Understanding the printer menus 102 102
Understanding the printer menus 103 103
Confidential print setup 104
Conﬁdential print setup 104
Login restrictions 104
Understanding the printer menus 104 104
Miscellaneous 105
Mobile services management 105
Solutions ldap settings 105
Understanding the printer menus 105 105
Device 106
Menu settings page 106
Reports 106
Understanding the printer menus 106 106
Network 107
Note this menu does not appear in printers that are sold in japan 107
Shortcuts 107
Understanding the printer menus 107 107
Troubleshooting 108
Understanding the printer menus 108 108
Erasing printer memory 109
Locating the security slot 109
Securing the printer 109
Restoring factory default settings 110
Statement of volatility 110
Maintaining the printer 111
Networking 111
Preparing to set up the printer on a wireless network 111
Preparing to set up the printer on an ethernet network 111
Connecting the printer to a wireless network using wi fi protected setup wps 112
Using the personal identiﬁcation number pin method 112
Using the push button method 112
Cleaning printer parts 113
Cleaning the printer 113
Cleaning the scanner 114
Ordering a toner cartridge 115
Ordering parts and supplies 115
Using genuine konica minolta parts and supplies 115
Checking the status of parts and supplies 116
Configuring supply notifications 116
Conﬁguring supply notiﬁcations 116
Ordering an imaging unit 116
Replacing parts and supplies 116
Replacing the toner cartridge 116
Replacing the imaging unit 118
Replacing the pick tires 121
Replacing the pick roller assembly 123
Moving the printer 127
Moving the printer to another location 127
Configuring power save mode settings 128
Conﬁguring power save mode settings 128
Eco mode 128
Hibernate mode 128
Saving energy and paper 128
Shipping the printer 128
Sleep mode 128
Conserving supplies 129
Avoiding jams 130
Clearing jams 130
Load paper properly 130
Use recommended paper 130
Clearing jams 131 131
Do not mix paper sizes weights or types in the same tray 131
Do not use paper that has been cut or trimmed by hand 131
Flex fan and align the paper edges before loading 131
Identifying jam locations 131
Make sure that the paper size and type are set correctly on the computer or printer control panel 131
Store paper according to manufacturer recommendations 131
When jam assist is set to on the printer automatically ﬂushes blank pages or partially printed pages with after a jammed page is cleared check your printed output for blank pages 131
When jam recovery is set to on or auto the printer reprints jammed pages 131
Paper jam in the front door 132
Paper jam in the rear door 135
Paper jam in the standard bin 136
Paper jam in the duplex unit 137
Paper jam in the multipurpose feeder 138
Paper jam in trays 138
Paper jam in the automatic document feeder 139
Cannot open embedded web server 141
Network connection problems 141
Troubleshooting 141
Cannot detect internal option 142
Check the ﬁrst section of the network setup page and conﬁrm that the status is connected 142
Checking the printer connectivity 142
From the control panel navigate to 142
If the status is not connected then the lan drop may be inactive or the network cable may be unplugged or malfunctioning contact your administrator for assistance 142
Internal option problems 142
Select network setup page and then press 142
Troubleshooting 142 142
Envelope seals when printing 143
Paper feed problems 143
Troubleshooting 143 143
Collated printing does not work 144
Tray linking does not work 144
Troubleshooting 144 144
Jammed pages are not reprinted 145
Paper frequently jams 145
Troubleshooting 145 145
Confidential and other held documents do not print 146
Conﬁdential and other held documents do not print 146
Printing problems 146
Troubleshooting 146 146
Slow printing 147
Troubleshooting 147 147
Print jobs do not print 148
Troubleshooting 148 148
Blank or white pages 149
Note before solving the problem print the print quality test pages from the control panel navigate to 149
Print quality is poor 149
Print quality test pages for non touch screen printer models press to navigate through the settings 149
Troubleshooting 149 149
Dark print 150
Note before solving the problem print the print quality test pages from the control panel navigate to 150
Print quality test pages for non touch screen printer models press to navigate through the settings 150
Troubleshooting 150 150
Troubleshooting 151 151
Fine lines are not printed correctly 152
Note before solving the problem print the print quality test pages from the control panel navigate to 152
Print quality test pages for non touch screen printer models press to navigate through the settings 152
Troubleshooting 152 152
Folded or wrinkled paper 153
Note before solving the problem print the print quality test pages from the control panel navigate to 153
Print quality test pages for non touch screen printer models press to navigate through the settings 153
Troubleshooting 153 153
Gray background 154
Note before solving the problem print the print quality test pages from the control panel navigate to 154
Print quality test pages for non touch screen printer models press to navigate through the settings 154
Troubleshooting 154 154
Troubleshooting 155 155
Horizontal light bands 156
Incorrect margins 156
Note before solving the problem print the print quality test pages from the control panel navigate to 156
Print quality test pages for non touch screen printer models press to navigate through the settings 156
Troubleshooting 156 156
Light print 157
Note before solving the problem print the print quality test pages from the control panel navigate to 157
Print quality test pages for non touch screen printer models press to navigate through the settings 157
Troubleshooting 157 157
Troubleshooting 158 158
Mottled print and dots 159
Note before solving the problem print the print quality test pages from the control panel navigate to 159
Print quality test pages for non touch screen printer models press to navigate through the settings 159
Troubleshooting 159 159
Note before solving the problem print the print quality test pages from the control panel navigate to 160
Paper curl 160
Print quality test pages for non touch screen printer models press to navigate through the settings 160
Troubleshooting 160 160
Troubleshooting 161 161
Note before solving the problem print the print quality test pages from the control panel navigate to 162
Print crooked or skewed 162
Print quality test pages for non touch screen printer models press to navigate through the settings 162
Repeating defects 162
Troubleshooting 162 162
Note before solving the problem print the print quality test pages from the control panel navigate to 163
Print quality test pages for non touch screen printer models press to navigate through the settings 163
Solid black pages 163
Troubleshooting 163 163
Troubleshooting 164 164
Note before solving the problem print the print quality test pages from the control panel navigate to 165
Print quality test pages for non touch screen printer models press to navigate through the settings 165
Text or images cut off 165
Troubleshooting 165 165
Note before solving the problem print the print quality test pages from the control panel navigate to 166
Print quality test pages for non touch screen printer models press to navigate through the settings 166
Toner easily rubs off 166
Troubleshooting 166 166
Note before solving the problem print the print quality test pages from the control panel navigate to 167
Print quality test pages for non touch screen printer models press to navigate through the settings 167
Troubleshooting 167 167
Vertical dark bands 167
Troubleshooting 168 168
Troubleshooting 169 169
Vertical dark lines or streaks 169
Note before solving the problem print the print quality test pages from the control panel navigate to 170
Print quality test pages for non touch screen printer models press to navigate through the settings 170
Troubleshooting 170 170
Vertical dark streaks with print missing 170
Note before solving the problem print the print quality test pages from the control panel navigate to 171
Print quality test pages for non touch screen printer models press to navigate through the settings 171
Troubleshooting 171 171
Vertical light bands 171
Vertical white lines 171
The printer is not responding 172
Troubleshooting 172 172
Adjust the setting and then press 173
Adjusting toner darkness 173
From the control panel navigate to 173
Job prints from the wrong tray or on the wrong paper 173
Select toner darkness and then press 173
Troubleshooting 173 173
Cannot send or receive faxes 174
Faxing problems 174
Troubleshooting 174 174
Troubleshooting 175 175
Can receive but not send faxes 176
Can send but not receive faxes 176
Troubleshooting 176 176
Poor fax print quality 177
Troubleshooting 177 177
Cannot scan from a computer 178
Partial copies of document or photo 178
Scanning problems 178
Troubleshooting 178 178
Abcde abcde abcde 179
Poor copy quality 179
Troubleshooting 179 179
Vertical dark streaks on output when scanning from the adf 179
Scan job was not successful 180
Scanner does not close 180
Scanning takes too long or freezes the computer 180
Troubleshooting 180 180
Adjusting scanner registration 181
Compare the copy quick test page with the original document 181
From the control panel navigate to 181
In the copy quick test menu touch start 181
In the print quick test menu touch start 181
Note if the margins of the test page are different from the original document then adjust left margin and top margin 181
Place the print quick test page on the scanner glass and then touch flatbed registration 181
Repeat step 4 and step 5 until the margins of the copy quick test page closely match the original document 181
Scanner does not respond 181
Scanner manual registration 181
Troubleshooting 181 181
Adjusting adf registration 182
Contacting customer support 182
Accessing the controller board 183
Available internal options 183
Hardware 183
Upgrading and migrating 183
Installing an optional card 184
Installing optional trays 186
For windows users 187
Installing the printer driver 187
Software 187
Supported operating systems 187
For macintosh users 188
Adding available options in the print driver 189
Exporting or importing a configuration file 189
Exporting or importing a conﬁguration ﬁle 189
Firmware 189
For macintosh users 189
For windows users 189
Updating firmware 189
Updating ﬁrmware 189
Copyright notice 191
Edition notice 191
Notices 191
Software end user license agreement 191
Trademarks 191
Firmware updates 193
Printer agreement 193
End user license agreement 194
Licensing notices 194
Noise emission levels 194
Supplies agreement 194
India e waste notice 195
Product disposal 195
Static sensitivity notice 195
Temperature information 195
Waste from electrical and electronic equipment weee directive 195
By using the conﬁguration menus the sleep mode timeout can be modiﬁed between 1 minute and 120 minutes setting the sleep mode timeout to a low value reduces energy consumption but may increase the response time of the product setting the sleep mode timeout to a high value maintains a fast response but uses more energy 196
Hibernate mode 196
Note some modes may not apply to your product 196
Notices 196 196
Power consumption 196
Product power consumption 196
Sleep mode 196
The following table documents the power consumption characteristics of the product 196
The hibernate mode can be entered in any of the following methods 196
The power consumption levels listed in the previous table represent time averaged measurements instantaneous power draws may be substantially higher than the average 196
This product is designed with an energy saving mode called sleep mode the sleep mode saves energy by lowering power consumption during extended periods of inactivity the sleep mode is automatically engaged after this product is not used for a speciﬁed period of time called the sleep mode timeout 196
This product is designed with an ultra low power operating mode called hibernate mode when operating in hibernate mode all other systems and devices are powered down safely 196
Using the hibernate timeout 196
Using the schedule power modes 196
Off mode 197
Patent acknowledgment 197
Total energy usage 197

Konica Minolta BizHub 3622 [114/202] Cleaning the scanner

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