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Daikin EHFH03S18DA3V [170/204] Troubleshooting
![Daikin EHFH03S18DA3V [170/204] Troubleshooting](/views2/1749128/page170/bgaa.png)
13 | Troubleshooting
Installer reference guide
170
ERLA03DAV3 + EHFH03S18DJ3V
Daikin Altherma 3 R F
4P596806-1A – 2020.05
13 Troubleshooting
If a malfunction occurs, is displayed on the home pages. You can press to
display more information about the malfunction.
For the symptoms listed below, you can try to solve the problem yourself. For any
other problem, contact your installer. You can find the contact/helpdesk number
via the user interface.
In this chapter
13.1 Overview: Troubleshooting .................................................................................................................................................... 170
13.2 Precautions when troubleshooting........................................................................................................................................ 170
13.3 Solving problems based on symptoms................................................................................................................................... 171
13.3.1 Symptom: The unit is NOT heating or cooling as expected .................................................................................. 171
13.3.2 Symptom: The compressor does NOT start (space heating or domestic water heating) .................................... 172
13.3.3 Symptom: The system is making gurgling noises after commissioning................................................................ 172
13.3.4 Symptom: The pump is blocked............................................................................................................................. 173
13.3.5 Symptom: The pump is making noise (cavitation) ................................................................................................ 173
13.3.6 Symptom: The pressure relief valve opens ........................................................................................................... 173
13.3.7 Symptom: The water pressure relief valve leaks................................................................................................... 174
13.3.8 Symptom: The space is NOT sufficiently heated at low outdoor temperatures .................................................. 175
13.3.9 Symptom: The pressure at the tapping point is temporarily unusually high ....................................................... 176
13.3.10 Symptom: Decoration panels are pushed away due to a swollen tank................................................................ 176
13.3.11 Symptom: Tank disinfection function is NOT completed correctly (AH-error) .................................................... 176
13.4 Solving problems based on error codes................................................................................................................................. 176
13.4.1 Error codes: Overview............................................................................................................................................ 177
13.1 Overview: Troubleshooting
This chapter describes what you have to do in case of problems.
It contains information about:
▪ Solving problems based on symptoms
▪ Solving problems based on error codes
Before troubleshooting
Carry out a thorough visual inspection of the unit and look for obvious defects such
as loose connections or defective wiring.
13.2 Precautions when troubleshooting
WARNING
▪ When carrying out an inspection on the switch box of the unit, ALWAYS make
sure that the unit is disconnected from the mains. Turn off the respective circuit
breaker.
▪ When a safety device was activated, stop the unit and find out why the safety
device was activated before resetting it. NEVER shunt safety devices or change
their values to a value other than the factory default setting. If you are unable to
find the cause of the problem, call your dealer.
DANGER: RISK OF ELECTROCUTION
Содержание
- Daikin altherma 3 r f 1
- Installer reference guide 1
- About the box 16 2
- About the documentation 13 2
- About the units and options 19 2
- Application guidelines 23 2
- General safety precautions 6 2
- Installer reference guide 2
- Table of contents 2
- Unit installation 48 2
- Electrical installation 85 3
- Piping installation 64 3
- Table of contents 3
- Commissioning 154 4
- Configuration 108 4
- Hand over to the user 162 4
- Maintenance and service 163 4
- Table of contents 4
- Troubleshooting 170 4
- Disposal 184 5
- Field settings table 197 5
- Glossary 196 5
- Table of contents 5
- Technical data 186 5
- About the documentation 6
- General safety precautions 6
- In this chapter 6
- Meaning of warnings and symbols 6
- For the installer 7
- General 7
- General safety precautions 7
- General safety precautions 8
- Installation site 8
- Corrosion of copper pipes or soldered parts may cause the refrigerant to leak 9
- Danger risk of explosion 9
- General safety precautions 9
- If applicable see the installation manual or installer reference guide of your application for more information 9
- In places where corrosive gas example sulphurous acid gas is produced 9
- Notice 9
- Refrigerant in case of r410a or r32 9
- Warning 9
- General safety precautions 10
- Caution 11
- Danger risk of electrocution 11
- Electrical 11
- General safety precautions 11
- Warning 11
- General safety precautions 12
- Install power cables at least 1 m away from televisions or radios to prevent interference depending on the radio waves a distance of 1 m may not be sufficient 12
- Notice 12
- Warning 12
- About the documentation 13
- About this document 13
- In this chapter 13
- About the documentation 14
- Installer reference guide at a glance 14
- About the documentation 15
- About the box 16
- In this chapter 16
- Outdoor unit 16
- Overview about the box 16
- To unpack the outdoor unit 16
- About the box 17
- Caution 17
- Indoor unit 17
- To handle the outdoor unit 17
- To remove the accessories from the outdoor unit 17
- To unpack the indoor unit 17
- About the box 18
- To handle the indoor unit 18
- To remove the accessories from the indoor unit 18
- Use the handles at the back and at the bottom to carry the unit 18
- About the units and options 19
- Identification 19
- Identification label outdoor unit 19
- In this chapter 19
- Overview about the units and options 19
- About the units and options 20
- Combining units and options 20
- Identification label indoor unit 20
- Possible combinations of indoor unit and outdoor unit 20
- Possible options for the outdoor unit 20
- About the units and options 21
- Possible options for the indoor unit 21
- About the units and options 22
- Application guidelines 23
- In this chapter 23
- Overview application guidelines 23
- Setting up the space heating cooling system 23
- Application guidelines 24
- Single room 24
- Application guidelines 25
- Application guidelines 26
- Application guidelines 27
- Application guidelines 28
- Multiple rooms one lwt zone 28
- Application guidelines 29
- Application guidelines 30
- Application guidelines 31
- Application guidelines 32
- Application guidelines 33
- Multiple rooms two lwt zones 33
- Application guidelines 34
- Application guidelines 35
- Setting up an auxiliary heat source for space heating 35
- Application guidelines 36
- Application guidelines 37
- Application guidelines 38
- Selecting the desired temperature for the dhw tank 38
- Setting up the domestic hot water tank 38
- System layout integrated dhw tank 38
- Application guidelines 39
- Setup and configuration dhw tank 39
- Application guidelines 40
- Dhw pump for disinfection 40
- Dhw pump for instant hot water 40
- Application guidelines 41
- Consumed energy 41
- Produced heat 41
- Setting up the energy metering 41
- Application guidelines 42
- Normal kwh rate power supply 42
- Application guidelines 43
- Preferential kwh rate power supply 43
- Application guidelines 44
- Permanent power limitation 44
- Setting up the power consumption control 44
- Application guidelines 45
- Power limitation activated by digital inputs 45
- Application guidelines 46
- Power limitation process 46
- Setting up an external temperature sensor 46
- Application guidelines 47
- In this chapter 48
- Installation site requirements of the outdoor unit 48
- Preparing the installation site 48
- Unit installation 48
- A broken fan if a strong wind blows continuously on the fan it may start rotating 49
- Deterioration of the operational capacity 49
- Disruption of operation due to decrease of low pressure or increase of high 49
- Do not hang the unit on a ceiling 49
- Do not stack the units on each other 49
- Frequent frost acceleration in heating operation 49
- It is recommended to install a baffle plate when the air outlet is exposed to wind 49
- It is recommended to install the outdoor unit with the air inlet facing the wall and not directly exposed to the wind 49
- Mind the following spacing guidelines 49
- Notice 49
- Pressure 49
- Strong winds 18 km h blowing against the outdoor unit s air outlet causes short circuit suction of discharge air this may result in 49
- The height of the wall on the outlet side of the outdoor unit must be 1200 mm 49
- Unit installation 49
- Very fast until it breaks 49
- Unit installation 50
- Additional installation site requirements of the outdoor unit in cold climates 51
- Additionally in areas with ambient temperatures between 7 c and 15 c and depending on the altitude of the unit the installation of a bottom plate heater ekbpht03d may be required to guarantee outdoor unit operation 51
- By default the outdoor unit heat pump can operate until 7 c depending on the installation area this can be lowered to 15 c by modifying the buh only ambient temp 8 0e field setting this setting can also be changed via the menu structure see the installation manual of the indoor unit for how to change the setting 51
- In heavy snowfall areas it is very important to select an installation site where the snow will not affect the unit if lateral snowfall is possible make sure that the heat exchanger coil is not affected by the snow if necessary install a snow cover or shed and a pedestal 51
- It is recommended to provide at least 150 mm of free space below the unit 300 mm for heavy snowfall areas additionally make sure the unit is positioned at least 100 mm above the maximum expected level of snow if necessary construct a pedestal see 6 mounting the outdoor unit 4 57 for more details 51
- Protect the outdoor unit against direct snowfall and take care that the outdoor unit is never snowed up 51
- Unit installation 51
- Installation site requirements of the indoor unit 52
- Unit installation 52
- About opening the units 53
- Opening and closing the units 53
- To open the outdoor unit 53
- Unit installation 53
- Danger risk of burning scalding 54
- Notice 54
- Overview 54
- Remove the top panel 54
- To close the outdoor unit 54
- To open the indoor unit 54
- Unit installation 54
- When closing the outdoor unit cover make sure that the tightening torque does not exceed 1 n m 54
- Unit installation 55
- To lower the switch box on the indoor unit 56
- Unit installation 56
- About mounting the outdoor unit 57
- Mounting the outdoor unit 57
- To close the indoor unit 57
- Unit installation 57
- Precautions when mounting the outdoor unit 58
- To provide the installation structure 58
- Unit installation 58
- To install the outdoor unit 59
- To provide drainage 59
- Unit installation 59
- About mounting the indoor unit 60
- Mounting the indoor unit 60
- Precautions when mounting the indoor unit 60
- To install the indoor unit 60
- To prevent the outdoor unit from falling over 60
- Unit installation 60
- To connect the drain hose to the drain 61
- Unit installation 61
- Finishing the outdoor unit installation 62
- To finish the outdoor unit installation 62
- Unit installation 62
- Install the service cover 63
- Unit installation 63
- In this chapter 64
- Piping installation 64
- Preparing refrigerant piping 64
- Refrigerant piping requirements 64
- Piping installation 65
- Preparing water piping 65
- Refrigerant piping insulation 65
- Water circuit requirements 65
- Piping installation 66
- Piping installation 67
- Formula to calculate the expansion vessel pre pressure 68
- Piping installation 68
- To check the water volume and flow rate 68
- Piping installation 69
- Changing the pre pressure of the expansion vessel 70
- Piping installation 70
- To check the water volume examples 70
- About connecting the refrigerant piping 71
- Connecting the refrigerant piping 71
- Piping installation 71
- Precautions when connecting the refrigerant piping 71
- Guidelines when connecting the refrigerant piping 72
- Piping installation 72
- Pipe bending guidelines 73
- Piping installation 73
- To flare the pipe end 73
- Piping installation 74
- To braze the pipe end 74
- Using the stop valve and service port 74
- Piping installation 75
- Piping installation 76
- To connect the refrigerant piping to the indoor unit 76
- To connect the refrigerant piping to the outdoor unit 76
- About checking the refrigerant piping 77
- Checking the refrigerant piping 77
- Piping installation 77
- Precautions when checking the refrigerant piping 77
- To check for leaks 77
- Piping installation 78
- To perform vacuum drying 78
- About charging refrigerant 79
- About the refrigerant 79
- Charging refrigerant 79
- Piping installation 79
- Fill in the label as follows 80
- Information 80
- Notice 80
- Piping installation 80
- Precautions when charging refrigerant 80
- To determine the complete recharge amount 80
- To fix the fluorinated greenhouse gases label 80
- Warning 80
- Warning flammable material 80
- About connecting the water piping 81
- Connecting water piping 81
- Piping installation 81
- Precautions when connecting the water piping 81
- Connect the domestic hot water in and out pipes to the indoor unit 82
- Connect the space heating water in and out pipes to the indoor unit 82
- Notice 82
- Piping installation 82
- To connect the water piping 82
- Piping installation 83
- To connect the recirculation piping 83
- To fill the domestic hot water tank 83
- To fill the water circuit 83
- Piping installation 84
- To insulate the water piping 84
- About connecting the electrical wiring 85
- Electrical installation 85
- In this chapter 85
- Precautions when connecting the electrical wiring 85
- Caution 86
- Electrical installation 86
- End of the wire place the round crimp style terminal on the wire up to the covered part and fasten the terminal with the appropriate tool 86
- Guidelines when connecting the electrical wiring 86
- If stranded conductor wires are used install a round crimp style terminal on the 86
- Information 86
- Keep the following in mind 86
- Notice 86
- Use the following methods for installing wires 86
- Warning 86
- Electrical installation 87
- Specifications of standard wiring components 87
- About electrical compliance 88
- About preferential kwh rate power supply 88
- Electrical installation 88
- Connections to the outdoor unit 89
- Electrical installation 89
- Overview of electrical connections except external actuators 89
- To connect the electrical wiring to the outdoor unit 89
- Connections to the indoor unit 90
- Electrical installation 90
- Electrical installation 91
- Electrical installation 92
- Electrical installation 93
- To connect the main power supply 93
- Electrical installation 94
- Electrical installation 95
- To connect the backup heater power supply 95
- Electrical installation 96
- To connect the user interface 96
- Electrical installation 97
- Electrical installation 98
- To connect the shut off valve 98
- Electrical installation 99
- To connect the electricity meters 99
- Electrical installation 100
- To connect the domestic hot water pump 100
- Electrical installation 101
- To connect the alarm output 101
- Electrical installation 102
- To connect the space cooling heating on off output 102
- Electrical installation 103
- To connect the changeover to external heat source 103
- Electrical installation 104
- To connect the power consumption digital inputs 104
- Electrical installation 105
- To connect the safety thermostat normally closed contact 105
- After connecting the electrical wiring to the indoor unit 106
- Electrical installation 106
- Fix the cable with cable ties to the cable tie mountings 106
- Information 106
- Notice 106
- To prevent water ingress to the switch box seal the low voltage wiring intake using the sealing tape delivered as accessory 106
- Electrical installation 107
- Without low voltage cables with low voltage cables 107
- Configuration 108
- In this chapter 108
- Overview configuration 108
- Configuration 109
- To change the user permission level 109
- At installer settings menu press to confirm the settings 110
- Configuration 110
- Example modify 1 01 from 15 to 20 110
- Go to the corresponding screen of the first part of the setting in this example 1 01 by using the and button 110
- Go to the corresponding second part of the setting in this example 1 01 by using the and button 110
- Information 110
- Installer settings 110
- Modify the value by using the and button 110
- Overview settings 110
- Push to confirm the modification of the parameter 110
- Repeat previous steps if you have to modify other settings 110
- Result the value to be modified is now highlighted 110
- Set the user permission level to installer 110
- To access the installer settings 110
- To access the most used commands 110
- To access the overview settings 110
- To modify an overview setting 110
- Cancel ok 111
- Configuration 111
- Send data 111
- To copy the system settings from the first to the second user interface 111
- U5 auto address 111
- Configuration 112
- Quick wizard set the system layout after first power on 112
- Basic configuration 113
- Configuration 113
- Ok cancel 113
- Quick wizard language time and date 113
- Quick wizard standard 113
- Configuration 114
- Configuration 115
- Configuration 116
- Quick wizard options 116
- Configuration 117
- Configuration 118
- Configuration 119
- Configuration 120
- Space heating cooling control 120
- Configuration 121
- Configuration 122
- Configuration 123
- Domestic hot water control 123
- Configuration 124
- Contact helpdesk number 124
- Weather dependent curve 124
- What is a weather dependent curve 124
- Configuration 125
- Points curve 125
- Using weather dependent curves 125
- Configuration 126
- Advanced configuration optimisation 127
- Configuration 127
- Space heating cooling operation advanced 127
- Configuration 128
- Configuration 129
- Configuration 130
- Configuration 131
- Configuration 132
- Configuration 133
- Configuration 134
- Configuration 135
- Configuration 136
- Domestic hot water control advanced 136
- Configuration 137
- C 10 c 138
- C 40 c 138
- Code description 138
- Configuration 138
- Example setpoint 138
- Heat pump operation 138
- Information 138
- Maximum heat pump temperature 6 01 138
- N a 6 00 the temperature difference determining the heat pump on temperature 138
- N a 6 01 the temperature difference determining the heat pump off temperature 138
- The maximum heat pump temperature depends on the ambient temperature for more information see the operation range 138
- Configuration 139
- Configuration 140
- Configuration 141
- Heat source settings 141
- Configuration 142
- Configuration 143
- Configuration 144
- System settings 144
- Configuration 145
- Configuration 146
- Configuration 147
- Configuration 148
- Configuration 149
- 0d 0 9 0d 5 150
- 0d 6 9 0d 7 150
- A external static pressure 150
- B water flow rate 150
- Configuration 150
- Daikin altherma 3 r f 150
- Erla03dav3 ehfh03s18dj3v 150
- Installer reference guide 150
- P596806 1a 2020 5 150
- Configuration 151
- Menu structure overview user settings 151
- Configuration 152
- Information 152
- Menu structure overview installer settings 152
- Configuration 153
- Depending on the selected installer settings and unit type settings will be visible invisible 153
- Information 153
- Solar kit settings are shown but are not applicable for this unit settings shall not be used or changed 153
- Commissioning 154
- In this chapter 154
- Overview commissioning 154
- Precautions when commissioning 154
- After the installation of the unit first check the items listed below once all checks are fulfilled the unit must be closed power up the unit after it is closed 155
- Checklist before commissioning 155
- Commissioning 155
- Notice 155
- Air purge function 156
- Checklist during commissioning 156
- Commissioning 156
- To check the minimum flow rate 156
- Commissioning 157
- To perform a test run 157
- Commissioning 158
- To perform an actuator test run 158
- Underfloor heating screed dryout 158
- Commissioning 159
- Commissioning 160
- Screed dryout 160
- Commissioning 161
- Hand over to the user 162
- In this chapter 163
- Maintenance and service 163
- Maintenance safety precautions 163
- Overview maintenance and service 163
- Checklist for yearly maintenance of the indoor unit 164
- Checklist for yearly maintenance of the outdoor unit 164
- Maintenance and service 164
- Maintenance and service 165
- Maintenance and service 166
- To drain the domestic hot water tank 166
- About cleaning the water filter in case of trouble 167
- Maintenance and service 167
- To remove the water filter 167
- Maintenance and service 168
- To clean the water filter in case of trouble 168
- Caution 169
- Check the condition of the o rings and replace if needed apply water to the o rings before installation 169
- Install and properly tighten the bottom of the water filter housing 169
- Install the 2 clips to fix the water filter to the water circuit pipes 169
- Install the water filter in the correct location 169
- Maintenance and service 169
- Make sure that the air purge valve of the water filter is in the open position 169
- Make sure to open the valve if equipped towards the expansion vessel otherwise the overpressure will be generated 169
- Open the stop valves and add water to the water circuit if needed 169
- Open the valve if equipped of the water circuit towards the expansion vessel 169
- To install the water filter 169
- In this chapter 170
- Overview troubleshooting 170
- Precautions when troubleshooting 170
- Troubleshooting 170
- Solving problems based on symptoms 171
- Symptom the unit is not heating or cooling as expected 171
- Troubleshooting 171
- Symptom the compressor does not start space heating or domestic water heating 172
- Symptom the system is making gurgling noises after commissioning 172
- Troubleshooting 172
- Symptom the pressure relief valve opens 173
- Symptom the pump is blocked 173
- Symptom the pump is making noise cavitation 173
- Troubleshooting 173
- Symptom the water pressure relief valve leaks 174
- Troubleshooting 174
- Symptom the space is not sufficiently heated at low outdoor temperatures 175
- Troubleshooting 175
- 0 symptom decoration panels are pushed away due to a swollen tank 176
- 1 symptom tank disinfection function is not completed correctly ah error 176
- Solving problems based on error codes 176
- Symptom the pressure at the tapping point is temporarily unusually high 176
- Troubleshooting 176
- Error codes overview 177
- Troubleshooting 177
- Troubleshooting 178
- Troubleshooting 179
- Troubleshooting 180
- Troubleshooting 181
- Troubleshooting 182
- Error aj 03 is reset automatically from the moment there is a normal tank heat up 183
- Information 183
- The user interface of the indoor unit will display how to reset an error code 183
- Troubleshooting 183
- Disposal 184
- In this chapter 184
- Overview disposal 184
- To pump down 184
- After 5 minutes close the gas stop valve and stop the pump down operation by pressing on the user interface 185
- Disposal 185
- In this chapter 186
- Piping diagram outdoor unit 186
- Technical data 186
- D111411a 187
- Piping diagram indoor unit 187
- Technical data 187
- Technical data 188
- Wiring diagram outdoor unit 188
- Technical data 189
- Technical data 190
- Wiring diagram indoor unit 190
- Technical data 191
- Technical data 192
- Technical data 193
- Technical data 194
- Communication 195
- Core signal 195
- D125237 195
- Electrical connection diagram 195
- For more details please check the unit wiring 195
- Power supply 195
- Signal 195
- Standard part 195
- Technical data 195
- Glossary 196
- Field settings table 197
- Id9e51 197
- Field settings table 198
- P596814 1 2019 0 1 ehfh03s18dj3v ekhvconv3_ 2 ehfh03s18dj3v 198
- 1 ehfh03s18dj3v ekhvconv3_ 2 ehfh03s18dj3v 4p596814 1 2019 0 199
- Field settings table 199
- Field settings table 200
- P596814 1 2019 0 1 ehfh03s18dj3v ekhvconv3_ 2 ehfh03s18dj3v 200
- 1 ehfh03s18dj3v ekhvconv3_ 2 ehfh03s18dj3v 4p596814 1 2019 0 201
- Field settings table 201
- Field settings table 202
- P596814 1 2019 0 1 ehfh03s18dj3v ekhvconv3_ 2 ehfh03s18dj3v 202
- 1 ehfh03s18dj3v ekhvconv3_ 2 ehfh03s18dj3v 4p596814 1 2019 0 203
- Field settings table 203
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