Avaya 2050 — управление вызовами: оставление сообщений и ожидание [12/42]

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Page 12 – Busy or Unanswered

INDeX 9.1 2030/50/60 38DHB0002UKCL - Issue 5 (12/00)

Leave a Message

You can leave your extension number as a message for someone to

call you (see page 15). If their extension has a message lamp, it

lights (supported INDeX phones). If your call is diverted, the

message goes to the extension you first called.

To leave a message:

1. Press MESSAGE. Your call ends unless the extension called

has already reached its limit of stored messages.

Camp On and Wait

If the extension you call is busy, you can 'camp on' and wait. This

flashes the lamp on the busy extension and if it has a suitable

display, shows your name, number and CALL WAITING. While

camped on your phone gives regular pips and you cannot make or

receive other calls.

To Camp On to a busy extension:

1. Press CAMP ON.

2. To replace the handset without cancelling the camp on, press

SPEAKER first.

3. To end the camp on, press ANSWER RELEASE or replace the

handset.

Intrude

If your phone can intrude, an INTRUDE option appears when

calling a busy extension. Your System Manager controls which

extensions can intrude and be intruded on.

To intrude on a call:

1. Press INTRUDE.

2. There is a short delay during which you and the other parties hear

several short pips.

3. After the intrusion, the system gives regular pips.

Monitoring a Call

Silent monitoring lets you listen to another call without being heard.

Note that there are restrictions on who can use this function (contact

your System Maintainer). If your phone can use silent monitoring, a

LISTEN option appears.