Avaya 2050 [25/42] Using soft dss keys

Manager-Secretary Working – Page 25

38DHB0002UKCL - Issue 5 (12/00) INDeX 9.1 2030/50/60

Manager-Secretary Working

Using Soft DSS Keys

The system supports a range of functions for users who work

together, i.e. regularly call and transfer calls between each other.

This is called "Manager-Secretary working".

Soft DSS displays the name of another extension. The adjacent

display key allows you to make calls to that extension plus other

features. The display key's -symbol acts as a busy lamp to show

the extension's status.

Soft DSS has two modes. In half-line mode you can set 4 Soft DSS

keys. In full-line mode you can only set 2 keys but these can display

more details and functions.

Soft DSS Key Display

After setting up a Soft DSS key, the -symbol next to the extension's

name shows its status, e.g.

Off = Extension is free.

Flashing = Extension is ringing.

On = The extension is busy.

In full-line mode, the display also shows when an extension is on

DIVERT or NO CALLS.

Set to No Calls, no divert all set.

Set to No Calls, diverting to 204.

Set to Divert All, diverting to 204.

Making Calls

The -symbol next to the Soft DSS extension name is solid when

busy, flashes when ringing and not shown if free.

To make a call using a Soft DSS key:

1. Press the display key next to the extension name. The Soft DSS

usage setting of your phone and the phone called determine what

type of call occurs (see page 28).

2. If the extension is busy, the phone displays the same options as

for normal calls (see page 11).