Avaya 2050 — learn how to answer calls, pages, and messages on your phone system [15/42]
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Answering Calls – Page 15
38DHB0002UKCL - Issue 5 (12/00) INDeX 9.1 2030/50/60
Answering Calls
Answering Normal Calls
When calls arrive, the display shows information about the call
before you answer. It gives a repeated double flash for external calls
or a repeated single flash for internal calls. The ringer also shows the
call type by a repeated single or double ring if on (see page 29).
To answer the call:
1. Lift the handset or press ANSWER RELEASE.
Answering a Page Call
When someone pages your phone (see page 6) or a group to which
it belongs (your phone does not have to be in group), the system
connects the page after giving a tone. You can hear the page but
they cannot hear you. The display shows PAGING and the pager's
number. If you answer a page it turns into a normal call.
To answer a page:
1. Press ANSWER/RELEASE and then pickup the handset or
continue the call handsfree. Note that this feature can be switched
off for the whole system.
Answering a Message
Other extensions can leave their number on your phone (see page
12). Your phone can store several messages. It shows CALL FOR
MESSAGE, the caller's number and the lamp comes on. The
exceptions are:
• If your own number appears, this indicates an alarm (see page
16).
• If "Message From Voice Mail" appears, this indicates voice mail
(see page 35).
To answer or cancel a message:
• To view any other message, press NEXT if shown.
• To call the extension, press CALL.
• To clear the message, press CANCEL.
• At the last message, press AGAIN to repeat the list.
Содержание
- Contents p.2
- What features can i use p.3
- Using this guide p.3
- Introduction p.3
- Further help p.3
- Using the scroll key p.4
- Introduction to display phones p.4
- Display phone features p.4
- Tones ringing p.5
- The phone lamp p.5
- On hook dialling speaker answer release p.5
- Making a page call p.6
- Notes on making calls p.6
- Making internal calls p.6
- Making calls p.6
- Redialling external numbers p.7
- Making external calls p.7
- Making calls from the index directory p.8
- Using speed dials p.9
- Storing personal speed dials p.9
- Speed dials p.9
- Roaming pin s p.10
- Pin account codes p.10
- If enter pin appears p.10
- If enter account appears p.10
- Options if busy or unanswered p.11
- Busy or unanswered p.11
- Arrange a callback p.11
- Monitoring a call p.12
- Leave a message p.12
- Intrude p.12
- Camp on and wait p.12
- Switching to handsfree p.13
- Muting calls p.13
- Changing the call volume p.13
- Adding voluntary account codes p.13
- Actions during a call p.13
- Software release p.14
- Recall p.14
- Create a conference call p.14
- Answering normal calls p.15
- Answering calls p.15
- Answering a page call p.15
- Answering a message p.15
- Answering other extensions call pickup p.16
- Answering a callback p.16
- Alarms triple ring music or recorded message p.16
- Transferring calls p.17
- Transfer park hold calls p.17
- Holding calls p.17
- Parking calls p.18
- Dialling ahead p.18
- Using diverts p.19
- Switching divert all on off p.19
- Setting the divert numbers p.19
- Diverting calls p.19
- Switching no calls on off p.20
- Forwarding calls p.20
- Displaying an absence message p.20
- Dss keys p.21
- Using dss keys p.21
- Setting up a dss key p.21
- Dss key label template p.22
- Dss key label p.22
- Blf status lamps p.22
- Single pips intrusion p.23
- Please finish call message p.23
- Interruptions during a call p.23
- Answering an alert p.23
- Answering a call waiting p.23
- Stopping acd calls temporarily busy p.24
- Starting acd working logging on p.24
- Finishing acd working logging off p.24
- Acd working p.24
- Acd on 2050 2060 phones p.24
- Making calls p.25
- Using soft dss keys p.25
- Soft dss key display p.25
- Manager secretary working p.25
- Remotely switching no calls divert on off p.26
- Park transferring calls p.26
- Alerting a busy extension p.26
- Setting up soft dss keys p.27
- Planning soft dss keys p.27
- Manager secretary setup p.27
- Changing the soft dss usage p.28
- Changing the soft dss extensions p.28
- Changing the soft dss display mode p.28
- Switching the ringer on off p.29
- Ringer controls p.29
- Changing the ringer volume p.29
- Changing the ringer sound p.29
- Setting the ringer timeout p.30
- Setting a ringer step p.30
- Automatic external call connection p.30
- Personal alarms p.31
- Other features p.31
- Automatic calls hotline operation p.31
- Missed calls p.32
- Hot desking p.32
- The phone passcode p.33
- Phone settings p.33
- Background music p.33
- Locking unlocking the phone p.34
- Language controls p.34
- Displaying phone details p.34
- Using any phone p.35
- Listening to voice messages p.35
- Voice manager p.35
- Modifying your mailbox p.36
- Leaving voice mail messages p.36
- Changing your temporary greeting p.36
- What are system manager phones p.37
- System manager phones p.37
- Night service p.37
- Changing the time p.37
- Recording aca messages p.38
- Changing the date p.38
- Making calls p.39
- Good phone usage p.39
- General phone usage p.39
- Answering calls p.39
- Call log p.40
- Account codes p.40
- Tenancy p.40
- Speed dials p.40
- Sequential p.40
- Rotary p.40
- Pin code p.40
- Pilot number p.40
- Pickup group p.40
- Manager secretary working p.40
- Longest waiting p.40
- Glossary p.40
- Collective p.40
- Cc turret terminals p.40
- Camp on p.40
- Index page 41 p.41
- Dhb0002ukcl issue 5 12 00 index 9 2030 50 60 p.41
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Discover how to answer incoming calls, handle pages, and manage messages on your phone interface. Includes instructions for normal calls, paging, and message handling with clear display indicators.