Avaya 2050 — how to Make Calls on INDeX Phone - Internal, Paging & Call Progress [6/42]

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Page 6 – Making Calls

INDeX 9.1 2030/50/60 38DHB0002UKCL - Issue 5 (12/00)

Making Calls

Notes on Making Calls

When making calls, the display shows details about call progress. It

also shows messages if you cannot make the call.

• Call barring:

The system can bar you from dialling particular numbers or types

of number (e.g. national, international). Typically call barring

increases when a phone goes into night service (when it displays

a symbol). It also changes according to time, date and day of

the week. As the call barring settings vary for each site, this guide

cannot fully detail their effect.

Making Internal Calls

During the call, the display shows the call progress. You can also

make calls using the INDeX Directory feature (see Making Calls

from the INDeX Directory below) or DSS keys (see page 21 & page

25 ).

To dial an internal call:

1. Dial the extension number. A triple-tone means that extension is

diverting calls to an external number.

2. If unanswered, your phone provides options to wait or notify the

extension (see page 11).

3. If answered, use the handset or work handsfree.

• If your phone displays a •

••

•RINGER option then the called

extension is set to automatically connect internal calls. Press

•RINGER to send a reminder ring if no one has answered the

call.

Making a Page Call

You can page any INDeX phone or group. They hear the call without

doing anything though you cannot hear them. They can also turn the

page into a normal call (see page 15). If the phone paged is diverting

calls, the page also diverts (except group pages).

To page an extension or group:

1. Press PAGE. Your phone displays PAGING.

2. Pickup the handset or talk handsfree.

3. Dial the number or press a DSS key (see page 21).

4. If busy or unavailable, the display shows options to wait or leave a

message (see page 11).

5. Speak and then press ANSWER RELEASE.