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Diverting Calls – Page 19

38DHB0002UKCL - Issue 5 (12/00) INDeX 9.1 2030/50/60

Diverting Calls

Using Diverts

Your phone can store diverts for different situations, i.e. when busy,

not answering and to divert all calls. You can divert to an extension,

a speed dial or personal number (mobile, home, delegate, etc.).

• Divert on Busy: Used when your phone is on a call. When set,

callers cannot set a callback or camp on.

• Divert on No Answer: Used after a call rings your phone for a set

period (see page 30).

• Divert All: Used with the DIVERT key. When on, only the

extension to which you divert the calls can ring you.

• No Calls: Stops all calls. Callers hear continuous tone or divert to

the Divert All number if set.

• Remote forward: This feature must be permitted by the System

Manager. Allows you to remotely change your Divert All number

and switch DIVERT on/off.

Setting the Divert Numbers

You can set diverts for when you are busy (ON BUSY), do not

answer (NO ANS.) or want to divert all calls (ALL).

To set a divert number:

1. Press PROGRAM and then DIVERT.

2. Enter your phone's passcode (see page 33).

3. Select the divert ( ON BUSY, NO ANS. or ALL).

4. The display shows the current diversion number (if set).

5. Press DELETE and then dial the new number (for ALL, you can

also press SPEED DIAL and select a system speed dial for an

external divert).

6. Press DONE and select another divert if required.

7. Press PROGRAM to finish.

Switching Divert All On/Off

Pressing DIVERT switches Divert All on or off. When on, all your

calls go to the Divert All number. That extension can call you and

transfer calls back. Switching DIVERT on cancel group or no calls.

To switch divert all on/off:

1. Press DIVERT. When on, a -appears above the key. You also

hear broken dial tone if you lift the handset or press ANSWER

RELEASE (you can still make calls).