Avaya 2050 — управление пропущенными вызовами и группами на телефоне [32/42]
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Page 32 – Other Features
INDeX 9.1 2030/50/60 38DHB0002UKCL - Issue 5 (12/00)
Missed Calls
The •
••
•MISSED function displays the last five unanswered external
calls to your phone. Note that this function only works for calls which
include CLI, i.e. the caller's phone number.
Press •
••
•MISSED and then use the lower left and right display keys to
move between details of different calls. You can recall the displayed
caller by pressing •
••
•CALL.
You can save a number by pressing •
••
•SAVE. This stops the number
being removed until you press •
••
•DELETE. The missed calls function
stores a maximum of five missed numbers including saved numbers.
Note that unsaved missed numbers are removed once you exit the
missed function.
Group
Your phone can be included in a group of phones. When 'in group',
you receive calls made to the group number.
The group's type sets the order in which members ring. The types
are rotary, collective, sequential and longest waiting.
When in a group where each member rings in turn, your phone rings
for the time set by its ringer timeout (see page 30). Going into group
switches divert all or no calls off.
To join/leave group:
1. Pressing the GROUP key takes your phone in or out of group.
2. When 'in group' (shown by a -symbol above the GROUP key)
you can receive calls made to the group.
3. Your System Manager can stop use of the GROUP key.
Hot Desking
Warning:
Phones being used for ACD also have log on and log off controls
and should not be confused with phones being used for hot desking.
In some situations a phone may be shared by more than one person,
with each person having a different extension number. This is called
"hot desking".
Whilst a user is logged off, calls to them will follow their divert all
settings or are re-routed by the INDeX if they have no divert set.
To Log On:
1. If the phone is displaying NOT LOGGED ON, press either •
••
•LOG
ON and enter your number or •
••
•INDeX and select your name. You
may be asked to enter your passcode (option set by your System
Manager). See page 33 for details on entering and changing your
passcode.
2. If the phone is displaying LOG OFF, press that key first and then
perform step 1 as above.
Содержание
139- Contents
- What features can i use
- Using this guide
- Introduction
- Further help
- Introduction to display phones
- Display phone features
- Using the scroll key
- Tones ringing
- The phone lamp
- On hook dialling speaker answer release
- Notes on making calls
- Making internal calls
- Making calls
- Making a page call
- Redialling external numbers
- Making external calls
- Making calls from the index directory
- Using speed dials
- Storing personal speed dials
- Speed dials
- If enter pin appears
- If enter account appears
- Roaming pin s
- Pin account codes
- Options if busy or unanswered
- Busy or unanswered
- Arrange a callback
- Monitoring a call
- Leave a message
- Intrude
- Camp on and wait
- Switching to handsfree
- Muting calls
- Changing the call volume
- Adding voluntary account codes
- Actions during a call
- Recall
- Create a conference call
- Software release
- Answering normal calls
- Answering calls
- Answering a page call
- Answering a message
- Answering other extensions call pickup
- Answering a callback
- Alarms triple ring music or recorded message
- Transferring calls
- Transfer park hold calls
- Holding calls
- Parking calls
- Dialling ahead
- Switching divert all on off
- Setting the divert numbers
- Diverting calls
- Using diverts
- Switching no calls on off
- Forwarding calls
- Displaying an absence message
- Using dss keys
- Setting up a dss key
- Dss keys
- Dss key label template
- Dss key label
- Blf status lamps
- Single pips intrusion
- Please finish call message
- Interruptions during a call
- Answering an alert
- Answering a call waiting
- Acd on 2050 2060 phones
- Stopping acd calls temporarily busy
- Starting acd working logging on
- Finishing acd working logging off
- Acd working
- Using soft dss keys
- Soft dss key display
- Manager secretary working
- Making calls
- Remotely switching no calls divert on off
- Park transferring calls
- Alerting a busy extension
- Setting up soft dss keys
- Planning soft dss keys
- Manager secretary setup
- Changing the soft dss extensions
- Changing the soft dss display mode
- Changing the soft dss usage
- Switching the ringer on off
- Ringer controls
- Changing the ringer volume
- Changing the ringer sound
- Setting the ringer timeout
- Setting a ringer step
- Automatic external call connection
- Personal alarms
- Other features
- Automatic calls hotline operation
- Missed calls
- Hot desking
- The phone passcode
- Phone settings
- Background music
- Locking unlocking the phone
- Language controls
- Displaying phone details
- Voice manager
- Using any phone
- Listening to voice messages
- Modifying your mailbox
- Leaving voice mail messages
- Changing your temporary greeting
- What are system manager phones
- System manager phones
- Night service
- Changing the time
- Recording aca messages
- Changing the date
- Answering calls
- Making calls
- Good phone usage
- General phone usage
- Sequential
- Rotary
- Pin code
- Pilot number
- Pickup group
- Manager secretary working
- Longest waiting
- Glossary
- Collective
- Cc turret terminals
- Camp on
- Call log
- Account codes
- Tenancy
- Speed dials
- Index page 41
- Dhb0002ukcl issue 5 12 00 index 9 2030 50 60
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