Avaya 2050 [8/42] Making calls from the index directory
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Page 8 – Making Calls
INDeX 9.1 2030/50/60 38DHB0002UKCL - Issue 5 (12/00)
Making Calls from the INDeX Directory
Using the INDeX Directory, your phone can display a selected entry
from an index of either extensions or speed dial names plus their
numbers. There are two methods of selecting entries of names and
numbers from the INDeX Directory:
• By Alpha Group
• By Dial by Name
In addition, the INDeX Directory entries can be sorted either by 1
st
name or by last name. The particular method used and 1
st
or last
name search is selected by your System Manager. Consult your
System Manager for which method is available to you and if the
sorting is by 1
stt
or last name.
To make a call using an Alpha Group search of the INDeX:
1. Press INDeX for an internal call or SPEED DIAL and then
INDeX for an external number.
2. Press the key matching the 1
st
letter of the name you want.
For example, to display the L Alpha Group, press the JKL key 3
times. The INDeX System displays the 1
st
name beginning with L
from it's Directory entries.
• To move through the names beginning with L, press the -
keys on the right and left of the current name.
• To skip forward 10 names, press SKIP.
• To select another letter, press a letter key.
3. To dial the name/number shown, press CALL, otherwise to exit
the INDeX Directory, press ANSWER RELEASE.
To make a call using Dial by Name search of the INDeX:
1. Press INDeX for an internal call or SPEED DIAL and then
INDeX for an external number.
2. Press the key matching the 1st letter of the Name you want.
For example, to find the name SMITH press the PRS key.
3. The INDeX System begins searching it's Directory on the first
press and will display the 1
st
name/number immediately, in this
example a name beginning with P. You can either:
• Continue dialling the letters of the name, e.g. MNO, then GHI,
etc. until the required name (SMITH) is displayed OR.
• Press CYCLE to move onto the next alpha group of the PRS
key, e.g. a name beginning with R. To move through the
names beginning with R, press the -keys on the right and left
of the current name.
• To select the next letter of the alpha group of the PRS key,
press CYCLE again.
• If NO MATCH is displayed, press PREVIOUS to go back one
step or press ANSWER RELEASE to cancel.
4. To dial the name/number shown, press CALL, otherwise to exit
the INDeX Directory, press ANSWER RELEASE.
Содержание
139- Contents
- What features can i use
- Using this guide
- Introduction
- Further help
- Introduction to display phones
- Display phone features
- Using the scroll key
- Tones ringing
- The phone lamp
- On hook dialling speaker answer release
- Notes on making calls
- Making internal calls
- Making calls
- Making a page call
- Redialling external numbers
- Making external calls
- Making calls from the index directory
- Using speed dials
- Storing personal speed dials
- Speed dials
- If enter pin appears
- If enter account appears
- Roaming pin s
- Pin account codes
- Options if busy or unanswered
- Busy or unanswered
- Arrange a callback
- Monitoring a call
- Leave a message
- Intrude
- Camp on and wait
- Switching to handsfree
- Muting calls
- Changing the call volume
- Adding voluntary account codes
- Actions during a call
- Recall
- Create a conference call
- Software release
- Answering normal calls
- Answering calls
- Answering a page call
- Answering a message
- Answering other extensions call pickup
- Answering a callback
- Alarms triple ring music or recorded message
- Transferring calls
- Transfer park hold calls
- Holding calls
- Parking calls
- Dialling ahead
- Switching divert all on off
- Setting the divert numbers
- Diverting calls
- Using diverts
- Switching no calls on off
- Forwarding calls
- Displaying an absence message
- Using dss keys
- Setting up a dss key
- Dss keys
- Dss key label template
- Dss key label
- Blf status lamps
- Single pips intrusion
- Please finish call message
- Interruptions during a call
- Answering an alert
- Answering a call waiting
- Acd on 2050 2060 phones
- Stopping acd calls temporarily busy
- Starting acd working logging on
- Finishing acd working logging off
- Acd working
- Using soft dss keys
- Soft dss key display
- Manager secretary working
- Making calls
- Remotely switching no calls divert on off
- Park transferring calls
- Alerting a busy extension
- Setting up soft dss keys
- Planning soft dss keys
- Manager secretary setup
- Changing the soft dss extensions
- Changing the soft dss display mode
- Changing the soft dss usage
- Switching the ringer on off
- Ringer controls
- Changing the ringer volume
- Changing the ringer sound
- Setting the ringer timeout
- Setting a ringer step
- Automatic external call connection
- Personal alarms
- Other features
- Automatic calls hotline operation
- Missed calls
- Hot desking
- The phone passcode
- Phone settings
- Background music
- Locking unlocking the phone
- Language controls
- Displaying phone details
- Voice manager
- Using any phone
- Listening to voice messages
- Modifying your mailbox
- Leaving voice mail messages
- Changing your temporary greeting
- What are system manager phones
- System manager phones
- Night service
- Changing the time
- Recording aca messages
- Changing the date
- Answering calls
- Making calls
- Good phone usage
- General phone usage
- Sequential
- Rotary
- Pin code
- Pilot number
- Pickup group
- Manager secretary working
- Longest waiting
- Glossary
- Collective
- Cc turret terminals
- Camp on
- Call log
- Account codes
- Tenancy
- Speed dials
- Index page 41
- Dhb0002ukcl issue 5 12 00 index 9 2030 50 60
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