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Aten RCMMS [3/73] For information about all altusen products and how they can help you connect without limits visit altusen on the web or contact an altusen authorized reseller visit altusen on the web for a list of locations and telephone numbers

RCMMS User Manual

iii

Product Information

For information about all Altusen products and how they can help you connect

without limits, visit Altusen on the Web or contact an Altusen Authorized

Reseller. Visit Altusen on the Web for a list of locations and telephone

numbers:

International http://www.aten.com

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Online registration 2
Telephone support 2
User information 2
User notice 2
For information about all altusen products and how they can help you connect without limits visit altusen on the web or contact an altusen authorized reseller visit altusen on the web for a list of locations and telephone numbers 3
Product information 3
Chapter 1 4
Chapter 2 4
Chapter 3 4
Chapter 4 4
Contents 4
Installation and licensing 4
Interface and operation 4
Introduction 4
Script 4
Chapter 5 5
Chapter 6 5
Chapter 7 5
Chapter 8 5
Manage search device 5
Settings 5
The winclient viewer 5
Appendix 6
About this manual 7
Conventions 8
This manual uses the following conventions 8
Chapter 1 9
Introduction 9
Overview 9
Features 10
Licenses 10
Requirements 10
Server requirements 10
Chapter 2 11
Installation and licensing 11
Installing rcm management software 11
Overview 11
Licensing 13
Uninstalling rcmms 13
By default the panel array page is displayed upon login where users can monitor all of the rcm devices ports added simultaneously as well as add delete and group rcm devices 15
Chapter 3 15
Interface and operation 15
Overview 15
The general interface of rcmms and its components sections and items are shown below 15
The interface 15
Screen components 16
The screen components are described in the table below 16
Adding rcm devices 17
Panel array 17
Device port options 19
Device port options users can right click on an rcm device port for the various options available as described below device 19
Device port status 19
Device port status the status of each rcm device port is indicated by icons as described below 19
Adding groups 20
Panel array view 21
There are three types of panel array views as described below 21
Panel array functions 22
The panel array functions are described in the table below 22
Chapter 4 23
Overview 23
Script 23
Script edit the following page appears 23
The script page allows users to set rpa robotic process automation scripts that can be executed according to a specified schedule 23
The script tab provides the following functions 23
Creating rpa scripts 24
Deleting rpa scripts 24
Editing rpa scripts 24
Exporting importing rpa scripts 24
Script editor 25
The interface of the script editor and its components are described below 25
Setting rpa scripts 26
Below is a list of the components conditions and actions that can be added into the rpa scripts 28
Script components 28
Creating schedules 29
On the dialog box that appears enter the name and description for the schedule you re creating and select a script 29
Schedule the following page appears 29
Script schedule 29
The schedule tab provides the following functions 29
To create new schedules click create new 29
Under time define when the rpa script shall be executed 29
Deleting schedule 30
Editing schedule 30
Exporting importing schedules 30
Running schedules once 30
Administrator accounts only the users page allows users to manage user accounts and privileges 31
Chapter 5 31
Overview 31
The user tab provides the following functions 31
There are two types of user accounts that can be configured 31
User the following page appears 31
Adding user accounts 32
Deleting user accounts 33
Editing exported user list 33
Editing user accounts 33
Exporting importing user accounts 33
Ad ldap settings 34
Adding user groups 35
On the dialog box that appears enter the necessary information for the group to be created 35
The user group tab provides the following functions 35
To add new user groups click create new 35
User group 35
User group the following page appears 35
Deleting user groups 36
Editing user groups 36
Exporting importing user groups 36
Chapter 6 37
Overview 37
Settings 37
The settings page contains the following info settings of the rcmms 37
Click save for changes to take effect 38
Panel array 38
The settings that can be configured in the panel array tab are described below 38
Access control 39
Script 39
Smtp settings 39
System 39
Tcp receiver settings 39
The logs tab can store up to 200 rcmms system log records 40
The logs tab provides the following functions 40
Administrator accounts only the manage devices page allows users to manage and search devices 41
Chapter 7 41
Manage search device 41
Managed devices 41
Overview 41
The managed devices tab provides the following functions 41
To start click the following page appears 41
Adding rcm devices 42
Search devices 43
The search devices tab provides the following functions 43
To start locate search devices from the managed devices page 43
This page intentionally left blank 44
Chapter 8 45
Overview 45
The winclient control panel 45
The winclient viewer 45
Control panel functions 46
The control panel functions are described in the table below 46
Hotkeys 49
Macros 49
An explanation of the hotkey actions is given in the table below 50
User macros 51
Running macros 53
System macros 55
Video settings 57
Click cancel to abandon your changes and close the dialog box 59
Click ok to save your changes and close the dialog box 59
Gamma adjustment 60
The button bar 61
The buttons on the top are toggles their actions are described in the table below 61
The message board 61
To alleviate the possibility of access conflicts resulting from multiple user logins the rcm device provides a message board that allows users to communicate with each other 61
Compose panel 62
Message display panel 62
User list panel 62
Virtual media 63
Virtual media icons 63
Virtual media redirection 63
Smart card reader 66
The on screen keyboard 67
Mouse pointer type 68
Automatic mouse synchronization dynasync 69
Manual mouse synchronization 69
Mouse dynasync mode 69
Clicking the customize control panel icon brings up a dialog box that allows you to configure the items that appear on the control panel as well as its graphical settings 70
Control panel configuration 70
The dialog box is organized into six main sections as described in the table below 70
Open gui 72
Appendix 73
Compatible products 73
International 73
North america 73
Technical support 73

Aten RCMMS [3/73] For information about all altusen products and how they can help you connect without limits visit altusen on the web or contact an altusen authorized reseller visit altusen on the web for a list of locations and telephone numbers

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