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Aten CM0264 [70/74] Continued from previous page
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CM0264 User Manual
60
(Continued from previous page.)
Symptom Possible Cause Action
When switching to
an HD audio/
video computer,
there is no display
on the monitor.
Graphics card is
DVI-I (Digital and
Analog).
Adjust the graphics card settings to digital
only.
Replace graphics card with DVI-D or HD
audio/video graphics card.
When switching
ports, the monitor
does not display.
Monitor is new or
this is the first
time installation.
Switch ports again and wait two or more
seconds for the monitor’s EDID to pass to the
PC.
The monitor’s
EDID has not
passed through to
the PC when
switching ports.
Use the [d] hotkey to invoke Video DynaSync
one more time or switch to another PC to
reconnect the CM0264. See HSM Summary
Table, page 33.
Gaming keyboard
connected to USB
2.0 peripheral port
does not not work
properly.
KVM hotkeys are
not supported.
Toggle the Keyboard Emulation hotkey [N] off
and on again. See Mouse Emulation Control,
page 31. Keyboard emulation must be
enabled to use all the keyboard’s special keys.
Cannot find
CubiQ software
The USB
connection needs
to be reset.
Disconnect the USB cables and reconnect
them.
The GUI
connection
window stalls /
does not connect
The CM0264
needs to be reset.
Perform a KVM reset or reinstall the latest
CM0264 software on all your computers (see
KVM Reset / Reinstallation, page 61)
Содержание
- Cm0264 user manual 1
- Fcc information 2
- Sj t 11364 2006 2
- Online registration 3
- Telephone support 3
- User information 3
- User notice 3
- Package contents 4
- Basic operation 5
- Contents 5
- Hardware setup 5
- Introduction 5
- Gui operation 6
- Keyboard port operation 6
- Appendix 7
- The firmware upgrade utility 7
- About this manual 8
- Conventions 9
- For information about all aten products and how they can help you connect without limits visit aten on the web or contact an aten authorized reseller visit aten on the web for a list of locations and telephone numbers 9
- Product information 9
- This manual uses the following conventions 9
- This page intentionally left blank 10
- Chapter 1 11
- Introduction 11
- Overview 11
- Features 12
- Cables 13
- Computers 13
- Console 13
- Converters 13
- Hardware 13
- Requirements 13
- Cm0264 14
- Cm0264 graphical user interface gui 14
- Graphical user interface gui language 14
- Operating systems 14
- Supported operating systems are shown in the tables below 14
- The cm0264 s gui is in english 14
- Components 15
- Rear view 17
- This page intentionally left blank 18
- Cable connection 19
- Chapter 2 19
- Hardware setup 19
- Chapter 2 hardware setup 21
- Installation diagram 21
- This page intentionally left blank 22
- Basic operation 23
- Chapter 3 23
- Default display and power on sequence 23
- Non pc devices 23
- Overview 23
- Led display 24
- Manual switching 25
- Single display console 25
- Dual display console 27
- Switching the non kvm video 28
- Hot plugging 29
- Kvm reset 29
- Port id numbering 29
- Powering off and restarting 29
- This page intentionally left blank 30
- Chapter 4 31
- Keyboard port operation 31
- Port switching 31
- Single display console 31
- Going directly to a port 32
- Note the n stands for the computer s port id number 1 2 3 or 4 see kvm reset page 19 for details replace the n with the appropriate port id when entering hotkey combinations 32
- Cycling through the ports 33
- Dual display console 33
- For a dual display console setup please follow the recommended power on sequence see default display and power on sequence page 13 for details 33
- In the following section kvm1 refers to kvm focus via the current console display v2 refers to video only focus via the other console display the current display is the display that has the current kvm focus the other display is the display that does not have the kvm focus 33
- Going directly to a port 34
- Note the n stands for the computer s port id number 1 2 3 or 4 see kvm reset page 19 for details replace the n with the appropriate port id when entering hotkey combinations 35
- Auto scanning 36
- The cm0264 s auto scan feature automatically cycles the kvm focus through the computer ports at regular intervals this allows you to monitor the computer activity without having to take the trouble of switching from port to port manually although the video focus switches from port to port the keyboard mouse and usb focus do not switch they stay at the port they were on when auto scanning started see the table below for details 36
- When you use the port switching hotkey or hsm the mouse cursor must be in the current computer display 36
- While auto scan mode is in effect ordinary keyboard and mouse functions are suspended only auto scan mode compliant keystrokes and mouse clicks can be input you must exit auto scan mode in order to regain normal control of the console 36
- Alternate hsm invocation keys 37
- Hotkey setting mode 37
- Invoking hsm 37
- Alternate port switching keys 38
- Keyboard operating platform 38
- Hotkey buzzer control 39
- Keyboard language 39
- List switch settings 39
- Usb reset 39
- Firmware upgrade mode 40
- Port switching keys 40
- Restore default settings 40
- Video dynasync 40
- Cursor shift port switching 41
- Keyboard emulation control 41
- Mouse emulation control 41
- Spc mode 41
- Power on detection 42
- For a full list of the cm0264 s factory default hotkey settings see factory default hotkeys and settings page 64 43
- Hsm summary table 43
- This page intentionally left blank 44
- Activating the gui 45
- Chapter 5 45
- Gui operation 45
- Overview 45
- Logo and drag to a convenient location 47
- Note the toolbar can be moved to anywhere on your desktop simply click 47
- On the toolbar s cubi 47
- The functions associated with each of the cm0264 toolbar icons are explained in the table below 47
- The toolbar 47
- File transfer gui 48
- The file management utility 48
- Toolbar the toolbar has eight main function icons across the top and two navigation icons as shown below 49
- Other file management features 51
- Transferring files 51
- Matrix windows 52
- N1 view desktop control and monitoring 52
- Matrix windows display sequence 53
- The table below shows which ports are displayed in which matrix window when each of the ports is fully displayed 53
- Basic functions 54
- Navigation 54
- Advanced functions 55
- Port switching via matrix windows 55
- Cursor shift 56
- Rtf transfer using cnp 56
- Before 57
- Desktop scaling 57
- This page intentionally left blank 58
- Before you begin 59
- Chapter 6 59
- The firmware upgrade utility 59
- Starting the upgrade 60
- Upgrade failed 63
- Upgrade succeeded 63
- This page intentionally left blank 64
- Appendix 65
- Safety instructions 65
- International 67
- North america 67
- Technical support 67
- Specifications 68
- Continues on next page 69
- Operation problems can be due to a variety of causes the first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets in addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released if your product is not running the latest firmware version we strongly recommend that you upgrade see chapter 6 the firmware upgrade utility for details 69
- Troubleshooting 69
- Continued from previous page 70
- Kvm reset reinstallation 71
- Mac keyboard emulation 73
- Note when using key combinations press and release the first key ctrl 73
- The pc compatible 101 104 key keyboard can emulate the functions of the mac keyboard the emulation mappings are listed in the table below 73
- Then press and release the activation key 73
- Factory default hotkeys and settings 74
- Limited warranty 74
- The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update for further inquiries please contact your direct vendor 74
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