Zyxel ZyWALL 1100 [273/327] What could go wrong

Zyxel ZyWALL 110 [273/327] What could go wrong
Chapter 5 Create Client-to-Site VPN Tunnels
ZyWALL/USG Series Handbook
273
Figure 597 ZyWALL SecuExtender > Details > Log Details
5.6.4 What Could Go Wrong?
1 If you see [notice] or [alert] log message such as below, please check ZyWALL/USG SSL Selected
User/Group Objects settings. MAC OS X 10.10 Yosemite users must use the same Username
and Password as configured in ZyWALL/USG to establish the SSL VPN tunnel.
Figure 598 MONITOR > Log
2 If you uploaded a logo to show in the SSL VPN user screens but it does not display properly, check
that the logo graphic is in GIF, JPG, or PNG format. The graphic should use a resolution of 103 x 29
pixels to avoid distortion when displayed. The ZyWALL/USG automatically resizes a graphic of a
different resolution to 103 x 29 pixels. The file size must be 100 kilobytes or less. Transparent
background is recommended.
3 If users can log into the SSL VPN but cannot see some of the resource links check the SSL
application object’s configuration.
4 If the ZyWALL/USG redirects the user to the user aware screen, check whether the user account is
included in an SSL VPN access policy or not.
5 Changing the HTTP/HTTPS configuration disconnects SSL VPN network extension sessions. Users
need to re-connect if this happens.

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