Zyxel ZyWALL 1100 [54/327] What could go wrong

Zyxel USG 40W [54/327] What could go wrong
Chapter 3 Protect Your Network with UTM
ZyWALL/USG Series Handbook
54
3.1.5 Refresh Service
After service activated, please go to the ZyWALL/USG CONFIGURATION > Licensing >
Registration > Service and click the Service License Refresh button to update the Status.
Figure 81 CONFIGURATION > Licensing > Registration > Service
3.1.6 What Could Go Wrong?
1 If you can’t activate your device’s service license, please check if you entered a correct license key.
Or your login session connecting to the device’s Web GUI or to myZyXEL.com might have been
timed out. Please try to login again.
2 If the device fails to register and connect to myzyxel.com, please ensure that the WAN interface IP
address can public access to Internet is working properly.
3 If you forget your password of myzyxel.com account, please click the “Forgot My Password” link on
the login screen and enter your email address. MyZyXEL.com 2.0 will send an email to you with a
link to change your password.
Figure 82 Email Asking for Your Password Change
4 If you forget your registered email address on myZyXEL.com, please go to the link below and
submit a request to ZyXEL support team for further support:
http://www.zyxel.com/form/Support_Feedback.shtml

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